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Entry Level Online Customer Service Representative Jobs in Riverside, CA

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The Customer Service Representative will ... Process customer purchase orders received via phone, email, and online portals using internal order ...

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NOW HIRING - CUSTOMER SERVICE REPRESENTATIVE (CSR) Location: Chino, CA 91710 Pay: $18.00-$20.00 per hour, depending on experience Schedule: Monday-Friday 9:30 AM-5:30 PM Overtime may be required ...

New

Be Seen First

NOW HIRING - CUSTOMER SERVICE REPRESENTATIVE (CSR) Location: Chino, CA 91710 Pay: $18.00-$20.00 per hour, depending on experience Schedule: Monday-Friday 9:30 AM-5:30 PM Overtime may be required ...

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Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

Customer Service Rep Wildomar, California, Raja Enterprises, Inc. You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you?

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Entry Level Online Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do entry level online customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level online customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What does an entry level online customer service representative do?

An Entry Level Online Customer Service Representative assists customers by answering questions, resolving issues, and providing information through online channels such as email, chat, or social media. They help customers with product or service inquiries, troubleshoot problems, and ensure a positive customer experience. This role typically involves following company procedures, maintaining accurate records, and escalating more complex issues to senior staff if necessary.

What are the key skills and qualifications needed to thrive as an entry level online customer service representative, and why are they important?

To thrive as an Entry Level Online Customer Service Representative, you need strong written communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and live chat systems is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for providing effective support and building rapport with customers. These skills and qualities are essential for resolving issues efficiently, maintaining customer satisfaction, and representing the company's brand professionally.

What are some common challenges faced by entry level online customer service representatives, and how can they overcome them?

One common challenge for entry level online customer service representatives is managing a high volume of inquiries while maintaining accuracy and a positive attitude. Adapting quickly to different customer personalities and resolving issues through digital communication channels can also be demanding. To overcome these challenges, it's important to stay organized, utilize available knowledge bases, and communicate clearly and empathetically. Seeking feedback from experienced team members and participating in training sessions can also enhance your problem-solving skills and confidence.

What is the difference between Entry Level Online Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Online Customer Service Representative

The main difference between an Entry Level Online Customer Service Representative and a Customer Support Specialist lies in scope and experience. The representative typically handles basic inquiries, troubleshooting, and order processing, often with minimal prior experience. A Customer Support Specialist may have more advanced responsibilities, including technical support or account management, and may require additional skills or certifications. Both roles are common in online retail, tech, and service industries, but the representative role is more entry-level and focused on general customer interactions.

What are popular job titles related to Entry Level Online Customer Service Representative jobs in Riverside, CA?

For Entry Level Online Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Online Customer Service Representative jobs in Riverside, CA look for?

The top searched job categories for Entry Level Online Customer Service Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Entry Level Online Customer Service Representative jobs?

Cities near Riverside, CA with the most Entry Level Online Customer Service Representative job openings:

Entry Level Online Marketing Position

Irvine, CA

$47K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

If you have always been considered super smart by people you respect and know, then we want to talk with you. We are an extremely successful technology company looking for a Project Manager to work with and communicate to our diverse clientele. The opportunity for growth and advancement in our organization is immense, and provides a meritocracy that delivers compensation in line with performance.
About Us
Based in Orange Country, CA. We are a professional, entrepreneurial, creative atmosphere with energetic, honest, hard-working individuals that collaborate and blaze new trails to deliver world-class services.
Ranked highly in the Inc. 500/5000, as well as ranked in the top 3 digital agencies worldwide, we feature best-in-class technology with a highly creative brain trust.
Principals Only Please
This job posting is for the purpose of identifying prospective candidates directly and should not be considered an invitation for any third party agencies to market contingency or retained recruiting services to the company. Do not contact job poster about other services, products or commercial interests.
Entry Level Role
This is an exceptional opportunity for a professional to start a career in the online marketing field with a leader in digital marketing. This career primarily involves providing support to our clients (or, as we call them, our guests) and internal teams.
Additional responsibilities include: generating client reports; promptly and efficiently handling client issues; managing client expectations and communication; researching and applying online trends.
Qualifications for the ideal candidate:
. Experience with Google search engine, SEO, and Social media.
. Strong organizational skills and meticulous attention to detail
. Excellent relationship building and customer service skills
. Must be able to communicate effectively - written/verbal
. Have a strong work ethic, the ability to work unsupervised and independently
We are an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable law.
What we offer:
• Competitive pay
• Generous Paid Time Off
• 10 vacation days and 10 paid sick leave per year.
• Fully stocked kitchen
• Double monitors for sweet panoramic backgrounds
• A casual, fun, relaxed, and entertaining open office
• Professional development opportunities
• Health, Dental, Vision, 401K and Life insurance
• Spike Ball mentorships!