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Entry Level Online Customer Service Representative Jobs

AO Globe Life

Entry-Level Online Customer Service Rep

$16.50 - $22.25/hr

What You'll Do As a Remote Benefits Representative, you will: * Meet with clients through scheduled ... Professionalism, integrity, and a customer-first mindset Previous experience in customer service ...

QCHI

Customer Service Representative

Bessemer, AL · On-site

$14.25 - $19.50/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Decatur, AL · On-site

$14/hr

The Customer Service Representative opportunity is a part time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Joplin, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Okmulgee, OK · On-site

$14/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Albertville, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Shively, KY · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level retail sales position ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Pryor, OK · On-site

$13.75 - $18.75/hr

This Customer Service Representative position is a full-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Houston, MO · On-site

$14 - $19/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

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Entry Level Online Customer Service Representative information

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How much do entry level online customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for entry level online customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an entry level online customer service representative do?

An Entry Level Online Customer Service Representative assists customers by answering questions, resolving issues, and providing information through online channels such as email, chat, or social media. They help customers with product or service inquiries, troubleshoot problems, and ensure a positive customer experience. This role typically involves following company procedures, maintaining accurate records, and escalating more complex issues to senior staff if necessary.

What are the key skills and qualifications needed to thrive as an entry level online customer service representative, and why are they important?

To thrive as an Entry Level Online Customer Service Representative, you need strong written communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and live chat systems is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for providing effective support and building rapport with customers. These skills and qualities are essential for resolving issues efficiently, maintaining customer satisfaction, and representing the company's brand professionally.

What are some common challenges faced by entry level online customer service representatives, and how can they overcome them?

One common challenge for entry level online customer service representatives is managing a high volume of inquiries while maintaining accuracy and a positive attitude. Adapting quickly to different customer personalities and resolving issues through digital communication channels can also be demanding. To overcome these challenges, it's important to stay organized, utilize available knowledge bases, and communicate clearly and empathetically. Seeking feedback from experienced team members and participating in training sessions can also enhance your problem-solving skills and confidence.

What is the difference between Entry Level Online Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Online Customer Service Representative

The main difference between an Entry Level Online Customer Service Representative and a Customer Support Specialist lies in scope and experience. The representative typically handles basic inquiries, troubleshooting, and order processing, often with minimal prior experience. A Customer Support Specialist may have more advanced responsibilities, including technical support or account management, and may require additional skills or certifications. Both roles are common in online retail, tech, and service industries, but the representative role is more entry-level and focused on general customer interactions.

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The most popular types of Online Customer Service Representative jobs are:

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Entry Level Online Customer Service Representative jobs near you
Infographic showing various Entry Level Online Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry-Level Online Customer Service Rep

Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

$16.50 - $22.25/hr

Other

Life

Re-posted 2 days ago

Job description

Join Globe Life AO - Empowering Families. Building Futures.
100% Remote | Flexible Schedule | Unlimited Growth Potential
Looking for a career that offers purpose, flexibility, and the opportunity to make a meaningful impact? At Globe Life AO, we're passionate about helping working families, veterans, union members, and their loved ones protect what matters most through personalized supplemental benefit solutions.
Whether you're beginning a new career or looking for your next professional opportunity, you'll find a supportive, growth-focused environment where your success is driven by your ambition-not your background.
Why You'll Love Working Here
🌎 Work From Anywhere
Enjoy the freedom of a fully remote career. Eliminate the daily commute and create a workspace that fits your lifestyle.
💰 Performance-Based Income
Your earning potential grows with your performance. In addition to weekly pay, you'll have opportunities for bonuses, renewals, and career advancement.
📞 Warm Leads Provided
You'll connect with individuals who have requested information about their benefits-no cold calling or prospecting required.
📚 Comprehensive Training & Mentorship
No insurance experience? No problem. We provide structured onboarding, ongoing coaching, and mentorship to help you build confidence and succeed.
🏆 Recognition & Incentives
Outstanding performance is recognized through incentive trips, leadership conferences, awards, and additional recognition programs.
🤝 Union-Supported Environment
As part of OPEIU Local 277, you'll work within a supportive structure focused on professionalism, collaboration, and long-term success.
What You'll Do
As a Remote Benefits Representative, you will:
  • Meet with clients through scheduled Zoom and phone consultations
  • Educate families on available supplemental benefit programs
  • Recommend personalized coverage based on each client's needs
  • Guide clients through the enrollment process
  • Build long-term relationships through ongoing support and policy reviews
  • Maintain accurate records while ensuring compliance with company policies and applicable regulations
What We're Looking For
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and strong work ethic
  • Excellent organizational and time-management skills
  • Confidence using computers and virtual communication tools
  • Professionalism, integrity, and a customer-first mindset
Previous experience in customer service, sales, education, healthcare, hospitality, or client relations is helpful-but not required. We provide full training and mentorship.
Minimum Requirements
  • Legally authorized to work in the United States
  • Ability to obtain a resident Life & Health Insurance License (licensing guidance provided)
  • Reliable high-speed internet connection
  • Windows-based computer with webcam
  • Professional home workspace
Why Globe Life AO?
At Globe Life AO, you're more than an employee-you become part of a team committed to helping families build financial security while supporting your own professional and personal growth.
Here you'll find:
  • A flexible remote lifestyle
  • A collaborative, mentorship-driven culture
  • Performance-based advancement opportunities
  • Ongoing professional development
  • Meaningful work that makes a difference every day
Ready to Build Something Meaningful?
If you're looking for a career where your effort is recognized, your growth is supported, and your work positively impacts families across the country, we'd love to hear from you.
Apply today and start building your future with Globe Life AO.
Work remotely. Grow professionally. Make a difference.

Apply