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Entry Level Online Customer Service Representative Jobs

QC Holdings-LendNation

Customer Service Representative

Park Hills, MO · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ... This is a full time entry-level position that has great potential for the right person! We are ...

QCHI

Customer Service Representative

Goodlettsville, TN · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... online in the U.S. under the brands Lend Nation and 310-Loan in Canada. QCHI provides consumers ... This is a full-time entry-level position that has great potential for the right person! We are ...

QCHI

Customer Service Representative

Hendersonville, TN · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ... This is a full time entry-level position that has great potential for the right person! We are ...

Online Labels

Customer Service Representative

Sanford, FL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Watch this video to learn more about the culture here at Online Labels Group! Role Summary: Customer Service Representatives help customers via phone, tickets or chat in a supportive function while ...

LUCCHESE INC

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

This position will carry out an online support/service function to ensure that Lucchese customers ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...

Rada Cutlery

Customer Service Representative

Waverly, IA · On-site

$20 - $24/hr

  • Medical

  • Retirement

  • PTO

Now, we're looking for a dynamic Customer Service Representative to join our team. What You'll Do ... Work with several online customer ordering and sales tracking platforms. * Send out sales material ...

Lucchese Boot CO

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

This position will carry out an online support/service function to ensure that Lucchese customers ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...

Online Labels Group

Customer Service Representative

Sanford, FL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Watch this video to learn more about the culture here at Online Labels Group! Role Summary: Customer Service Representatives help customers via phone, tickets or chat in a supportive function while ...

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Entry Level Online Customer Service Representative information

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How much do entry level online customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level online customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Online Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Online Customer Service Representative

The main difference between an Entry Level Online Customer Service Representative and a Customer Support Specialist lies in scope and experience. The representative typically handles basic inquiries, troubleshooting, and order processing, often with minimal prior experience. A Customer Support Specialist may have more advanced responsibilities, including technical support or account management, and may require additional skills or certifications. Both roles are common in online retail, tech, and service industries, but the representative role is more entry-level and focused on general customer interactions.

What are the key skills and qualifications needed to thrive as an entry level online customer service representative, and why are they important?

To thrive as an Entry Level Online Customer Service Representative, you need strong written communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and live chat systems is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for providing effective support and building rapport with customers. These skills and qualities are essential for resolving issues efficiently, maintaining customer satisfaction, and representing the company's brand professionally.

What does an entry level online customer service representative do?

An Entry Level Online Customer Service Representative assists customers by answering questions, resolving issues, and providing information through online channels such as email, chat, or social media. They help customers with product or service inquiries, troubleshoot problems, and ensure a positive customer experience. This role typically involves following company procedures, maintaining accurate records, and escalating more complex issues to senior staff if necessary.

What are some common challenges faced by entry level online customer service representatives, and how can they overcome them?

One common challenge for entry level online customer service representatives is managing a high volume of inquiries while maintaining accuracy and a positive attitude. Adapting quickly to different customer personalities and resolving issues through digital communication channels can also be demanding. To overcome these challenges, it's important to stay organized, utilize available knowledge bases, and communicate clearly and empathetically. Seeking feedback from experienced team members and participating in training sessions can also enhance your problem-solving skills and confidence.
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Entry Level Online Customer Service Representative jobs near you
Infographic showing various Entry Level Online Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

QC Holdings-LendNation

Park Hills, MO • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Customer Service Representative

As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

About The Company

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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