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Entry Level Customer Service Representatives Jobs in Riverside, CA

Ampronix

Jr. Customer Service Rep

Irvine, CA

$17.25 - $23.25/hr

This role serves as an entry-level customer support position focused on delivering responsive ... Escalate customer needs, concerns, or opportunities to assigned Sales Representatives or CSRs.

Ampronix

Jr. Customer Service Rep

Irvine, CA

$17 - $23.25/hr

This role serves as an entry-level customer support position focused on delivering responsive ... Escalate customer needs, concerns, or opportunities to assigned Sales Representatives or CSRs.

Ampronix, LLC.

Jr. Customer Service Rep

Irvine, CA · On-site

This role serves as an entry-level customer support position focused on delivering responsive ... Escalate customer needs, concerns, or opportunities to assigned Sales Representatives or CSRs.

Ampronix

Jr. Customer Service Rep

Irvine, CA · On-site

$22 - $24/hr

This role serves as an entry-level customer support position focused on delivering responsive ... Escalate customer needs, concerns, or opportunities to assigned Sales Representatives or CSRs.

AlysEdwards

Customer Service Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

... Customer Service Representatives for providing information about our products including ... availability, price, applications, limitations, and installation recommendations. You are also ...

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All JobsCustomer Service Representatives JobsEntry Level Customer Service Representatives JobsEntry Level Customer Service Representatives Jobs in Riverside, CA

Entry Level Customer Service Representatives information

See Riverside, CA salary details

$10

$19

$28

How much do entry level customer service representatives jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for entry level customer service representatives in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Customer Service Representatives and how can they be managed?

Entry Level Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly learning product or service details. To manage these, it's helpful to actively listen, remain calm under pressure, and make use of available training and resources. Support from experienced team members and supervisors can also make a significant difference, and most companies offer ongoing coaching to help representatives build confidence and improve their problem-solving skills over time.

What is the difference between Entry Level Customer Service Representatives vs Customer Support Specialists?

AspectEntry Level Customer Service RepresentativesCustomer Support Specialists
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, hospitality, and service industriesTechnology, software, and technical product companies
Common Search & Comparison IntentUnderstanding entry-level roles in customer serviceLooking for specialized support roles or technical customer service

Entry Level Customer Service Representatives typically handle general customer inquiries in various industries, focusing on basic support and communication skills. Customer Support Specialists often provide more technical or specialized assistance, especially in tech-related fields. Both roles require strong communication skills, but Customer Support Specialists may need additional technical knowledge or certifications.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is commonly required. Patience, active listening, and a positive attitude help you stand out in delivering excellent customer experiences. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and supporting company reputation.

What are Entry Level Customer Service Representatives?

Entry Level Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about a company's products or services. They typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience. This role is often the starting point for a career in customer service, requiring strong communication skills, patience, and the ability to handle various customer concerns. Entry-level representatives usually receive training to familiarize themselves with the company's policies and procedures. While previous experience may not be required, a friendly attitude and a willingness to help are essential.
What are popular job titles related to Entry Level Customer Service Representatives jobs in Riverside, CA? For Entry Level Customer Service Representatives jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representatives jobs in Riverside, CA look for? The top searched job categories for Entry Level Customer Service Representatives jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Service Representatives jobs? Cities near Riverside, CA with the most Entry Level Customer Service Representatives job openings:
Entry Level Customer Service Representatives jobs near you
Infographic showing various Entry Level Customer Service Representatives job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Entry Level Customer Service Rep

Engagea Comm

Santa Ana, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Description

At Engagea Comm, we pride ourselves on being more than just a marketing agency; we are your strategic partner in growth. We understand that every brand is unique, and that’s why our approach is tailored to meet the specific needs and aspirations of each client. Our team of experts combines strategic thinking with creative flair, leveraging the latest technologies and trends to ensure your brand stands out in a crowded digital landscape.

Job Description:    Engagea Comm is seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our team in Santa Ana. This role is essential for providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a positive attitude, and a willingness to learn and grow within the company. 
Job: Full time
Pay Range: $950 - $1200 weekly
Location: Santa Ana, CA

Key Responsibilities
  • Assisting customers with inquiries and resolving any issues in a timely and professional manner
  • Collaborating with other team members to provide seamless customer support
  • Maintaining accurate and detailed records of customer interactions and transactions
  • Processing customer orders and tracking shipments
  • Providing product knowledge and recommendations to customers
  • Assisting with product returns and exchanges






Skills, Knowledge and Expertise

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work well in a team and independently
  • Proficiency in Microsoft Office Suite, including Excel and Word
  • Experience working in a customer service or retail environment is a plus, but not required
  • Ability to multitask and prioritize tasks effectively






Benefits

  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan with employer matching.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Vibrant company culture with opportunities for growth and advancement.