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Customer Service Representative Tmobile Jobs in Riverside, CA

Customer Service Representative

Irvine, CA

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

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Customer Service Representative

Irvine, CA · On-site

$24 - $25.90/hr

The Customer Service Representative (CSR) is responsible for delivering exceptional customer support by accurately processing orders, resolving order related inquiries, and supporting sales ...

Customer Service Rep

Upland, CA

$16 - $22/hr

Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain ...

Customer Service Representative

Tustin, CA

$16.75 - $22.75/hr

Customer Service Representative Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation ...

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. We offer competitive pay, comprehensive training ...

Customer Service Representative

Murrieta, CA

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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Customer Service Representative Tmobile information

See Riverside, CA salary details

$10

$19

$28

How much do customer service representative tmobile jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service representative tmobile in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Representatives at T-Mobile, and how are they supported in overcoming them?

Customer Service Representatives at T-Mobile often encounter challenges such as handling high call volumes, addressing diverse customer concerns, and staying updated with frequent product and service changes. To help manage these challenges, T-Mobile provides comprehensive training programs, ongoing coaching, and access to a knowledge base for quick reference. Additionally, representatives work within a supportive team environment where experienced colleagues and supervisors are readily available to offer guidance and assistance, ensuring employees feel equipped and valued while delivering excellent customer experiences.

What is the difference between Customer Service Representative Tmobile vs Customer Support Specialist Tmobile?

AspectCustomer Service Representative TmobileCustomer Support Specialist Tmobile
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized product knowledge beneficial
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail locations, remote support
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & ComparisonCustomer Service Representative Tmobile vs Customer Support Specialist Tmobile

Customer Service Representatives Tmobile primarily handle general customer inquiries, billing, and account issues, focusing on customer satisfaction. Customer Support Specialists Tmobile often provide more technical assistance, troubleshooting, and product-specific support. While both roles require strong communication skills and familiarity with Tmobile products, Support Specialists typically need deeper technical knowledge. Understanding these differences helps job seekers identify the role that best matches their skills and career goals within Tmobile's customer service team.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at T-Mobile, and why are they important?

To thrive as a Customer Service Representative at T-Mobile, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and T-Mobile's product offerings is often required. Exceptional patience, active listening, and a positive attitude help representatives build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of inquiries in a competitive telecommunications environment.

What does a Customer Service Representative at T-Mobile do?

A Customer Service Representative at T-Mobile is responsible for assisting customers with their inquiries, resolving issues related to accounts, billing, and technical support, and providing information about T-Mobile products and services. They handle interactions via phone, chat, or in-person at retail locations, aiming to ensure customer satisfaction and retention. Representatives are trained to troubleshoot problems, process orders, and offer solutions tailored to customer needs, all while maintaining a friendly and professional demeanor.
What are popular job titles related to Customer Service Representative Tmobile jobs in Riverside, CA? For Customer Service Representative Tmobile jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative Tmobile jobs in Riverside, CA look for? The top searched job categories for Customer Service Representative Tmobile jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Representative Tmobile jobs? Cities near Riverside, CA with the most Customer Service Representative Tmobile job openings:

$18 - $19/hr

Other

Posted 4 days ago


Job description

Customer Service Representative

JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in Ontario, CA! PAY RATE: $18-$19 DOE

Job Description: The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:

  • Answer incoming calls in a timely and professional manner
  • Process orders and do any necessary follow-up or call-backs
  • Have an up-to-date knowledge on the company's products and specials
  • Interact and help outside sales representatives with customer requests/inquiries
  • Maintain our customer database
  • Provide excellent customer service for walk-in customers
  • Assist customers in placing their orders by providing product knowledge
  • Understand and learn company internal processes
  • Receive and resolve customer issues in a professional manner
  • Process online quotations and orders
  • Help create driver route sheets
  • Complete all other tasks and responsibilities as assigned

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.