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Entry Level Customer Service Representatives Jobs in Riverside, CA

AlysEdwards

Customer Service Representative

Tustin, CA

$16.75 - $22.75/hr

... Customer Service Representatives for providing information about our products including ... availability, price, applications, limitations, and installation recommendations. You are also ...

Advanced Medical

Customer Service Representative

Irvine, CA

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

View Cleaners

Customer Service Representative

Irvine, CA · On-site

$20 - $25/hr

Leading and mentoring a team of customer service representatives to achieve superior service quality. * Overseeing customer service operations for smooth, efficient service delivery. * Fostering a ...

AlysEdwards

Customer Service Representative

Tustin, CA · On-site

$18 - $22/hr

Job Overview Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also ...

AlysEdwards

Customer Service Representative

Tustin, CA · On-site

$18 - $22/hr

Job Overview Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also ...

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All JobsCustomer Service Representatives JobsEntry Level Customer Service Representatives JobsEntry Level Customer Service Representatives Jobs in Riverside, CA

Entry Level Customer Service Representatives information

See Riverside, CA salary details

$10

$19

$28

How much do entry level customer service representatives jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level customer service representatives in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Customer Service Representatives and how can they be managed?

Entry Level Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly learning product or service details. To manage these, it's helpful to actively listen, remain calm under pressure, and make use of available training and resources. Support from experienced team members and supervisors can also make a significant difference, and most companies offer ongoing coaching to help representatives build confidence and improve their problem-solving skills over time.

What is the difference between Entry Level Customer Service Representatives vs Customer Support Specialists?

AspectEntry Level Customer Service RepresentativesCustomer Support Specialists
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, hospitality, and service industriesTechnology, software, and technical product companies
Common Search & Comparison IntentUnderstanding entry-level roles in customer serviceLooking for specialized support roles or technical customer service

Entry Level Customer Service Representatives typically handle general customer inquiries in various industries, focusing on basic support and communication skills. Customer Support Specialists often provide more technical or specialized assistance, especially in tech-related fields. Both roles require strong communication skills, but Customer Support Specialists may need additional technical knowledge or certifications.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is commonly required. Patience, active listening, and a positive attitude help you stand out in delivering excellent customer experiences. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and supporting company reputation.

What are Entry Level Customer Service Representatives?

Entry Level Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about a company's products or services. They typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience. This role is often the starting point for a career in customer service, requiring strong communication skills, patience, and the ability to handle various customer concerns. Entry-level representatives usually receive training to familiarize themselves with the company's policies and procedures. While previous experience may not be required, a friendly attitude and a willingness to help are essential.
What are popular job titles related to Entry Level Customer Service Representatives jobs in Riverside, CA? For Entry Level Customer Service Representatives jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representatives jobs in Riverside, CA look for? The top searched job categories for Entry Level Customer Service Representatives jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Service Representatives jobs? Cities near Riverside, CA with the most Entry Level Customer Service Representatives job openings:
Entry Level Customer Service Representatives jobs near you
Infographic showing various Entry Level Customer Service Representatives job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

AlysEdwards

Tustin, CA

$16.75 - $22.75/hr

Other

Posted 14 days ago

Job description

Customer Service Representative

Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.

As a customer service representative, you will act as the liaison between AlysEdwards and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.

Duties

  • Work cooperatively in team environment
  • Greet and assist customers with selections and follow-through on their orders
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Find resolutions for out-of-stock issues
  • Answer phone inquiries
  • Provide freight quotes to clients
  • Assist outside sales representatives with stock checks, pricing, and processing orders
  • Process P/O's
  • Gain knowledge of all new product lines
  • Develop basic understanding of design and color
  • Resolve customer service issues
  • Multitask and prioritize work through effective time management
  • Maintain a neat and organized workspace
  • Work within the framework of the company's defined policies, procedures, goals, and directives.
  • Any other duties required of the position

Minimum Qualifications

  • High School Degree or equivalent
  • Excellent email and computer skills
  • Ability to lift up to 65 lbs.
  • Positive attitude
  • Polished appearance
  • Excellent and professional phone skills
  • Excellent verbal English communication skills
  • Prior customer service experience is a plus
  • Bilingual in Spanish a plus
  • Detail-oriented
  • Self-motivated and proactive
  • Possess a flexible work schedule
  • Demonstrate integrity, professionalism, and perseverance

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