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Entry Level Customer Service Representatives Jobs in Riverside, CA

Innovative Career Resources & Staffing

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Customer Service Representative

Irvine, CA · On-site

$24 - $25.90/hr

The Customer Service Representative (CSR) is responsible for delivering exceptional customer support by accurately processing orders, resolving order related inquiries, and supporting sales ...

Employnet Inc

Customer Service Rep

Upland, CA

$16 - $22/hr

Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain ...

QuickFix

Customer Service Representative

Anaheim, CA · On-site

$18 - $24/hr

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. We offer competitive pay, comprehensive training ...

dbi

Customer Service Representative

Murrieta, CA

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsCustomer Service Representatives JobsEntry Level Customer Service Representatives JobsEntry Level Customer Service Representatives Jobs in Riverside, CA

Entry Level Customer Service Representatives information

See Riverside, CA salary details

$10

$19

$28

How much do entry level customer service representatives jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level customer service representatives in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Customer Service Representatives and how can they be managed?

Entry Level Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly learning product or service details. To manage these, it's helpful to actively listen, remain calm under pressure, and make use of available training and resources. Support from experienced team members and supervisors can also make a significant difference, and most companies offer ongoing coaching to help representatives build confidence and improve their problem-solving skills over time.

What is the difference between Entry Level Customer Service Representatives vs Customer Support Specialists?

AspectEntry Level Customer Service RepresentativesCustomer Support Specialists
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, hospitality, and service industriesTechnology, software, and technical product companies
Common Search & Comparison IntentUnderstanding entry-level roles in customer serviceLooking for specialized support roles or technical customer service

Entry Level Customer Service Representatives typically handle general customer inquiries in various industries, focusing on basic support and communication skills. Customer Support Specialists often provide more technical or specialized assistance, especially in tech-related fields. Both roles require strong communication skills, but Customer Support Specialists may need additional technical knowledge or certifications.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is commonly required. Patience, active listening, and a positive attitude help you stand out in delivering excellent customer experiences. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and supporting company reputation.

What are Entry Level Customer Service Representatives?

Entry Level Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about a company's products or services. They typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience. This role is often the starting point for a career in customer service, requiring strong communication skills, patience, and the ability to handle various customer concerns. Entry-level representatives usually receive training to familiarize themselves with the company's policies and procedures. While previous experience may not be required, a friendly attitude and a willingness to help are essential.
What are popular job titles related to Entry Level Customer Service Representatives jobs in Riverside, CA? For Entry Level Customer Service Representatives jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representatives jobs in Riverside, CA look for? The top searched job categories for Entry Level Customer Service Representatives jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Service Representatives jobs? Cities near Riverside, CA with the most Entry Level Customer Service Representatives job openings:
Entry Level Customer Service Representatives jobs near you
Infographic showing various Entry Level Customer Service Representatives job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Customer Service Representative

Customer Service Representative

Innovative Career Resources & Staffing

Irvine, CA • On-site

$24 - $25.90/hr

Full-time

Medical, Dental, Vision

Posted 8 days ago

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Job description

A global leader in Assisted Reproductive Technology (ART) is seeking a Customer Service Representative, on a temp to hire basis, to add to their growing team. The Customer Service Representative (CSR) is responsible for delivering exceptional customer support by accurately processing orders, resolving order related inquiries, and supporting sales activities. This role serves as a key point of contact for customers, ensuring timely, professional, and solutions-oriented service while supporting the company’s commitment to operational excellence and customer satisfaction.

The Customer Service Representative will:

  • Process customer purchase orders received via phone, email, and online portals using internal order management systems.
  • Respond to customer inquiries regarding order status, shipping, pricing, and general account information.
  • Investigate and resolve order, shipment, and billing issues, including returns, replacements, and credits.
  • Manage scheduled or standing orders and coordinate with pricing or sales teams for quote renewals as needed.
  • Provide first level support for basic product or technical inquiries with appropriate training and reference materials.
  • Follow up on sales leads and customer requests in partnership with Sales and Commercial Operations teams.
  • Maintain accurate customer and order data within CRM/ERP systems.
  • Demonstrate strong attention to detail to ensure data accuracy and compliance with internal processes.
  • Work collaboratively within a team environment, always maintaining a positive and professional demeanor.
  • Prioritize workload effectively to meet deadlines in a fast-paced environment.
  • Support additional customer service or operational tasks as assigned.

Required Qualifications:

  • High School Diploma or equivalent required; associate degree or coursework in business or related field preferred.
  • Minimum of 3 years of customer service experience, preferably in an order entry, sales support, or commercial operations environment.
  • Proven ability to resolve customer issues and deliver high quality service.
  • Experience using online order entry systems, CRM, or ERP platforms.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Strong organizational skills with a high level of attention to detail.
  • Clear verbal and written communication skills.
  • Ability to learn systems, products, and business processes quickly.

Preferred Qualifications:

  • Experience supporting sales teams or commercial operations.
  • Exposure to regulated, healthcare, life sciences, or technical product environments.
  • Comfort working under pressure in a deadline driven setting.