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Customer Service Representative Coordinator Jobs in Riverside, CA

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Customer Service Representative - SAP Order Management -- Urgently hiring in Irvine, CA! Job Title ... Coordinating with freight carriers to ensure timely, cost-effective deliveries * Partnering with ...

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

The CSR serves as a primary point of contact for customers, ensuring fast, accurate, and ... coordinating with internal departments * Identify root causes and implement corrective actions

Customer Service Representative

Perris, CA · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Chino, CA · On-site

$17 - $23/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Moreno Valley, CA · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Hesperia, CA · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

New

Customer Service Representative

Corona, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Lake Forest, CA · On-site

$16.75 - $23/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

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Customer Service Representative Coordinator information

See Riverside, CA salary details

$13

$21

$29

How much do customer service representative coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service representative coordinator in Riverside, CA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.56 per hour, depending on experience, location, and employer.

What is the role of a customer service representative coordinator?

A customer service representative coordinator oversees and manages customer service teams, ensuring efficient handling of customer inquiries and issues. They often coordinate schedules, provide training, and monitor performance to improve service quality, using tools like CRM software.

What is a customer service representative coordinator?

A customer service representative coordinator is a role that involves overseeing and supporting customer service teams, ensuring effective communication and resolution of customer issues. They often handle scheduling, training, and performance monitoring, and may use customer relationship management (CRM) tools to improve service quality.

What is the difference between Customer Service Representative Coordinator vs Customer Service Representative?

AspectCustomer Service Representative CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer certifications in customer serviceHigh school diploma; customer service certifications optional
Work EnvironmentSupervises and coordinates customer service teams, often in call centers or retail settingsHandles customer inquiries directly, working in call centers, retail, or online support
Employer UsageUsed by companies to denote a supervisory or coordinating role within customer service teamsCommonly used for frontline customer support roles
Comparison Search IntentUnderstanding supervisory or team coordination roles in customer serviceLooking for direct customer support roles

The Customer Service Representative Coordinator typically oversees and coordinates customer service teams, requiring some supervisory skills, while the Customer Service Representative focuses on directly assisting customers. Both roles share similar credentials and work environments but differ in responsibilities and scope.

What are the most commonly searched types of Customer Service Representative jobs in Riverside, CA?

The most popular types of Customer Service Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Service Representative Coordinator jobs?

Cities near Riverside, CA with the most Customer Service Representative Coordinator job openings:

Customer Service Representative

Helpmates

Irvine, CA • On-site

$23 - $24/hr

Temporary

Medical, Dental, Vision

Re-posted 25 days ago

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Job description

Customer Service Representative – SAP Order Management — Urgently hiring in Irvine, CA!

Job Title: Customer Service Representative
Pay: $23.00-$24.00 per hour
Hours: 8:00 am - 5:00 pm (Monday–Friday)
Start Date: ASAP


Looking for a professional with a passion for customer service and SAP order management? Join a dynamic team in Irvine, CA, as a Customer Service Representative and make an impact every day. You'll work closely with internal teams, customers, and logistics partners to ensure smooth order processing and delivery, contributing to a high-performance environment.

As a Customer Service Representative, you'll be the key point of contact for order processing, customer support, and issue resolution. You’ll collaborate with various departments to deliver outstanding service and streamline operations, all while maintaining accurate documentation and fostering positive relationships.


What You'll Do
As a Customer Service Representative, you will be responsible for:

  • Processing and confirming customer purchase orders using SAP
  • Supporting Regional Account Managers with order processing and customer inquiries
  • Managing sales orders, backorders, inventory inquiries, and shipment coordination
  • Providing customers with order confirmations, tracking updates, pricing, and delivery details
  • Handling returns, cancellations, shortages, freight claims, and Sales Return Authorizations (SRA)
  • Generating shipping documents such as Bills of Lading, commercial invoices, and shipping labels
  • Coordinating with freight carriers to ensure timely, cost-effective deliveries
  • Partnering with warehouse, sales, and internal teams to facilitate order fulfillment
  • Maintaining accurate records, invoices, and documentation
  • Delivering prompt, professional resolution to customer inquiries and issues


What You'll Bring
The ideal candidate for this role will have:

  • Proven hands-on CRM experience with order management, customer service, inventory inquiries, or returns processing
  • 5+ years of experience in customer service, order management, account coordination, or sales support
  • Experience working in manufacturing, distribution, or industrial environments
  • Success managing high-volume customer accounts and purchase orders
  • Strong communication, organizational, and problem-solving skills
  • Excellent attention to detail with the ability to multitask in a fast-paced setting
  • Proficiency in Microsoft Word, Excel, Outlook, and data entry
  • Experience with FedEx, freight logistics, Bills of Lading, and commercial invoices (preferred)
  • Strong customer service, conflict resolution, and relationship-building skills
  • Bachelor’s degree preferred, or equivalent work experience

Company Description

For more than 50 years, Helpmates has been connecting job seekers with opportunities in a variety of specialties. When you apply with us, you’ll work one-on-one with our team members so that we can get your resume in front of the right employers. Once we’ve made the connections, we know you’ll take it from there. We're excited to see you thrive!