Description At Engagea Comm , we pride ourselves on being more than just a marketing agency; we are your strategic partner in growth. We understand that every brand is unique, and that's why our
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Description At Engagea Comm , we pride ourselves on being more than just a marketing agency; we are your strategic partner in growth. We understand that every brand is unique, and that's why our
Description Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence
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Description Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence
Customer Service Rep
Santa Ana, CA · On-site
$16.75 - $22.75/hr
A Glass Fabrication and Distribution Company located in Stockton, California has an immediate opening for a Customer Service Representative. This position is a Full Time "entry level" position that
Customer Service Rep
Santa Ana, CA · On-site
$16.75 - $22.75/hr
A Glass Fabrication and Distribution Company located in Stockton, California has an immediate opening for a Customer Service Representative. This position is a Full Time "entry level" position that
Customer Service Representative Speedy Cash Rialto, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need--right when they need
Customer Service Representative Speedy Cash Rialto, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need--right when they need
Customer Service Representative
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer
Customer Service Representative
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer
Customer Service Representative
Rancho Cucamonga, CA · On-site
$16.25 - $22/hr
Company Description Job Description We are seeking an Entry-Level Sales and Customer Service Representative! You will be responsible for the effective management and profitable client engagement with
Customer Service Representative
Rancho Cucamonga, CA · On-site
$16.25 - $22/hr
Company Description Job Description We are seeking an Entry-Level Sales and Customer Service Representative! You will be responsible for the effective management and profitable client engagement with
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer
Quick apply
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer
Entry Level Customer Service Representative information
See Riverside, CA salary details
$10.28 - $11.90
2% of jobs
$11.90 - $13.52
4% of jobs
$13.52 - $15.14
11% of jobs
$16.03 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.76
15% of jobs
The median wage is $18.25 / hr.
$16.76 - $18.38
20% of jobs
$18.38 - $19.99
15% of jobs
$21.11 is the 75th percentile. Wages above this are outliers.
$19.99 - $21.61
13% of jobs
$21.61 - $23.23
7% of jobs
$23.23 - $24.85
6% of jobs
$24.85 - $26.47
4% of jobs
$26.47 - $28.09
3% of jobs
$10
$19
$28
How much do entry level customer service representative jobs pay per hour?
As of Aug 4, 2026, the average hourly pay for entry level customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.
What are some common challenges faced by entry level customer service representatives and how can they be addressed?
Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.
What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?
| Aspect | Entry Level Customer Service Representative | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent | High school diploma; some roles may prefer additional certifications |
| Work Environment | Call centers, retail, online support | Call centers, technical support, online platforms |
| Industry Usage | Retail, hospitality, telecom | IT, tech, software companies |
| Common Search Intent | Basic customer service roles, entry-level support | Technical support, specialized customer assistance |
Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.
What does an entry level customer service representative do?
An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.
What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?
To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Riverside, CA? The most popular types of Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Service Representative jobs? Cities near Riverside, CA with the most Entry Level Customer Service Representative job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 5 days ago
Job description
Description
At Engagea Comm, we pride ourselves on being more than just a marketing agency; we are your strategic partner in growth. We understand that every brand is unique, and that’s why our approach is tailored to meet the specific needs and aspirations of each client. Our team of experts combines strategic thinking with creative flair, leveraging the latest technologies and trends to ensure your brand stands out in a crowded digital landscape.
Job Description: Engagea Comm is seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our team in Santa Ana. This role is essential for providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a positive attitude, and a willingness to learn and grow within the company.
Job: Full time
Pay Range: $950 - $1200 weekly
Location: Santa Ana, CA
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
At Engagea Comm, we pride ourselves on being more than just a marketing agency; we are your strategic partner in growth. We understand that every brand is unique, and that’s why our approach is tailored to meet the specific needs and aspirations of each client. Our team of experts combines strategic thinking with creative flair, leveraging the latest technologies and trends to ensure your brand stands out in a crowded digital landscape.
Job Description: Engagea Comm is seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our team in Santa Ana. This role is essential for providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a positive attitude, and a willingness to learn and grow within the company.
Job: Full time
Pay Range: $950 - $1200 weekly
Location: Santa Ana, CA
Key Responsibilities
- Assisting customers with inquiries and resolving any issues in a timely and professional manner
- Collaborating with other team members to provide seamless customer support
- Maintaining accurate and detailed records of customer interactions and transactions
- Processing customer orders and tracking shipments
- Providing product knowledge and recommendations to customers
- Assisting with product returns and exchanges
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work well in a team and independently
- Proficiency in Microsoft Office Suite, including Excel and Word
- Experience working in a customer service or retail environment is a plus, but not required
- Ability to multitask and prioritize tasks effectively
Benefits
- Competitive salary commensurate with experience.
- Health, dental, and vision insurance coverage.
- Retirement savings plan with employer matching.
- Paid time off and holidays.
- Professional development opportunities.
- Vibrant company culture with opportunities for growth and advancement.