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Volunteer Customer Service Representative Jobs in Riverside, CA

Lancesoft

Customer Service Representative

Brea, CA · On-site

$20 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of ...

The Boyd Group

CSR

Menifee, CA

$17.50 - $24.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers ...

The Boyd Group

CSR

Menifee, CA

$17.50 - $24.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers ...

The Boyd Group

CSR

Highland, CA · On-site

$17 - $24/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers ...

The Boyd Group

CSR

Menifee, CA · On-site

$17.50 - $24.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers ...

The Boyd Group

CSR

Highland, CA

$17 - $24/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers ...

Gerber Collision & Glass

CSR

Highland, CA

$17 - $24/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers ...

Gerber Collision & Glass

CSR

Menifee, CA

$17.50 - $24.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers ...

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All JobsVolunteer Customer Service Representative JobsVolunteer Customer Service Representative Jobs in Riverside, CA

Volunteer Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do volunteer customer service representative jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for volunteer customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Customer Service Representative vs Customer Service Associate?

AspectVolunteer Customer Service RepresentativeCustomer Service Associate
CredentialsTypically none or minimal; volunteer-basedHigh school diploma or equivalent often required
Work EnvironmentNonprofit, community, or charity settingsRetail, call centers, corporate offices
Employer & IndustryNonprofits, charities, community organizationsRetail, hospitality, corporate sectors
Search & Comparison IntentUnderstanding volunteer roles, unpaid positionsPaid customer service roles, career options

Volunteer Customer Service Representatives typically work in nonprofit or community settings without pay, focusing on helping others. Customer Service Associates are paid employees working in retail or corporate environments. Both roles involve assisting customers, but their work settings and compensation differ.

What are the most commonly searched types of Customer Service Representative jobs in Riverside, CA? The most popular types of Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Volunteer Customer Service Representative jobs? Cities near Riverside, CA with the most Volunteer Customer Service Representative job openings:
Volunteer Customer Service Representative jobs near you

Customer Service Representative

Holliday Rock

Upland, CA • On-site

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Holliday Rock rating

7.9

Company rating: 7.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description
Description:
A Customer Service Representative (CSR) acts as a crucial liaison, delivering essential product and service information, addressing inquiries, and effectively resolving any issues that customer accounts encounter. Their role is vital to ensuring customer satisfaction and maintaining high service standards.
Essential Functions of the Position:
• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information about products, services, pricing, and policies.
• Assist customers with placing concrete orders per company guidelines.
• Resolve customer concerns and offer appropriate solutions.
• Document customer interactions and transactions in the CRM system.
• Maintain knowledge of mixed designs and concrete additives.
• Escalate complex issues to higher-level support or management.
• Track and report recurring customer concerns for service improvements.
• Ensure customer satisfaction through follow-up communication.
• Maintain professionalism in all interactions, even in challenging situations.
• Meet or exceed performance targets for response times, satisfaction, and resolution rates.
Skills and Knowledge:
• Proven experience in customer support or as a Client Service Representative.
• Excellent phone contact handling skills and active listening abilities.
• Familiarity with Customer Relationship Management (CRM) systems and practices.
• A customer-oriented approach with the ability to adapt and respond to a variety of personalities.
Requirements:
• Exceptional communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• High school diploma or equivalent.
Physical Demands:
• Standing or sitting for extended periods.
• Keyboarding: entering text or data into a computer.
• Gross manipulation (seizing, holding, grasping, turning).
• Occasionally stooping, bending, kneeling, crouching, reaching, and twisting.
• Speaking by phone for extended periods.
• Hearing telephone.
• Lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 50 lbs.
Benefits:
• PPO/HMO Medical Insurance, Dental HMO/PPO, Vision, Basic and Voluntary Life, and Voluntary Accident.
• Employee Assistance Program (EAP).
• 401(k) Retirement Plan - Company match.
• Paid Sick Time.
• Paid Holidays.
• Paid Vacations.
• Direct Deposit.
• Paid weekly.
• Referral Bonus.
This job description does not imply that the listed duties are the only responsibilities of an employee in this position. Employees may be asked to perform additional tasks as needed to ensure adequate coverage of the workload. Furthermore, employees must follow any job-related instructions and complete any other duties assigned by their supervisor. This job description does not constitute an employment agreement between the employer and the employee and may be modified by the employer as organizational needs and job requirements change.

What Holliday Rock employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Holliday Rock

Sourced by ZipRecruiter

Holliday Rock holds the beliefs that long term success requires common Goals, Adaptability, Shared values, and most importantly safety. Holliday has a very diverse employee base with a wide range of Education levels, Cultural diversity, and Industry experience. Holliday Rock takes great satisfaction in having retired employees with over 50 years of service as well as hiring new employees just getting their careers started.

Industry

Construction

Company size

501 - 1,000 Employees

Headquarters location

Upland, CA, US

Year founded

1937

Social media

Facebook

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