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Volunteer Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do volunteer customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for volunteer customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Customer Service Representative vs Customer Service Associate?

AspectVolunteer Customer Service RepresentativeCustomer Service Associate
CredentialsTypically none or minimal; volunteer-basedHigh school diploma or equivalent often required
Work EnvironmentNonprofit, community, or charity settingsRetail, call centers, corporate offices
Employer & IndustryNonprofits, charities, community organizationsRetail, hospitality, corporate sectors
Search & Comparison IntentUnderstanding volunteer roles, unpaid positionsPaid customer service roles, career options

Volunteer Customer Service Representatives typically work in nonprofit or community settings without pay, focusing on helping others. Customer Service Associates are paid employees working in retail or corporate environments. Both roles involve assisting customers, but their work settings and compensation differ.

What cities are hiring for Volunteer Customer Service Representative jobs?

Cities with the most Volunteer Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Volunteer Customer Service Representative jobs?

States with the most job openings for Volunteer Customer Service Representative jobs include:

Volunteer Customer Service Representative jobs near you

Volunteer Customer Service Coordinator

Kirkland, WA • On-site

Evergreen Health
Health Care and Social Assistance • 201 - 500 employees
Learn more about Evergreen Healthexternal

$22.59 - $36.14/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Wage Range: $22.59 - $36.14 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:
Provides mentorship and customer service training to EvergreenHealth information desk volunteers and supports internal customer service excellence initiative. Responsible for information desk volunteer orientation, updates, and ongoing training. Assists with clerical duties, special projects and record keeping of Volunteer Program. Works closely with Volunteer Department to enhance volunteer opportunities with information desks and in other areas.

Primary Duties:
1. Coordinates and leads volunteers assigned to staff the information desks to ensure a positive patient experience and support operational excellence.
2. Maintains Information Desk policies, procedures, and training resources.
3. Coordinates volunteer schedules and tracks volunteer attendance.
4. Conducts information desk training for new volunteers. Tracks organizational training and assessments of information desk volunteers.
5. Provides guidance, coaching and performance feedback to Information Desk volunteers. Demonstrates best practices to promote a culture of customer service excellence, professional guest-centered interactions, adherence to established standards and the consistent delivery of a positive and efficient guest experience.
6. Responds to guest, volunteer, and operational concerns about the Information Desk. When necessary, assesses patient and visitor needs and activates appropriate emergency response protocols.
7. Ensures volunteers are compliant with applicable department competencies and hospital policies.
8. Supports the Gift Shop as needed.
9. Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:
High School graduate or equivalent
2 years of customer service experience
Exceptional customer service skills
Knowledge of customer service excellence processes and procedures.
Ability to train others in customer service excellence processes and procedures and motivate others to provide excellent customer service
Ability to communicate effectively by phone and in person.
Ability to maintain a positive, cooperative, and customer-focused approach, fostering effective relationships through professional, engaging interactions and a demonstrated commitment to assisting others.
Good organizational skills and the ability to work successfully with frequent interruptions.

DESIRED for the position:
Training experience
Healthcare experience

Benefit Information:
Choices that care for you and your family

At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans (457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth

Employment Type: Part-Time
Evergreen Health logo

About Evergreen Health

Sourced by ZipRecruiter

Evergreen Health, located in Buffalo, NY, US, is a reputable organization in the healthcare industry. Established in 1983 initially as an AIDS Service Organization, it has continually evolved to meet the diverse health needs of the individuals it serves. Their objective extends beyond just providing medical care, as they believe in fostering an environment that promotes comprehensive health, wellness and recovery. The website, evergreenhs.org, provides an insight into their extensive range of services including primary and specialty medical care, supportive services, pharmacy services, community health, behavioral health, and substance use disorders services.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Buffalo, NY, US

Year founded

1983

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