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Customer Account Manager Jobs in Silver Spring, MD

Account Manager

Halethorpe, MD

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10093302 Account Manager (Open) Location: Dundalk, MD - Filling industrialHalethorpe, MD ... Cultivates customer relationships by developing a deep knowledge of the customer's business and ...

Digital Account Manager

Linthicum Heights, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We help our customers reduce risk by tightly integrating MDR with offensive security, threat ... We are looking for a results-driven Digital Account Manager to manage a high-volume portfolio of ...

Strategic Account Manager

Vienna, VA · On-site

$130K - $170K/yr

This is a senior-level, customer-facing position responsible for managing the long-term commercial success of key Federal customer accounts after contract award. Unlike traditional sales roles, this ...

Customer Account Executive - SLED

Arlington, VA · Remote

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an account executive focusing on the SLED market, you will be responsible for driving revenue ... Managers for renewals after the initial sale. * Attending and participating in customer team ...

Key Account Manager - Government

Washington, DC

$100K - $150K/yr

  • Medical

  • Retirement

  • PTO

As a Key Account Manager at Uline, you'll identify sales opportunities and support key government customer accounts on the East Coast. Use your knowledge in government sales to help drive Uline ...

Key Account Manager - Government

Washington, DC

$100K - $150K/yr

  • Medical

  • Retirement

  • PTO

As a Key Account Manager at Uline, you'll identify sales opportunities and support key government customer accounts on the East Coast. Use your knowledge in government sales to help drive Uline ...

Customer Account Executive - SLED

Arlington, VA · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an account executive focusing on the SLED market, you will be responsible for driving revenue ... Managers for renewals after the initial sale. * Attending and participating in customer team ...

Key Account Manager - Government

Alexandria, VA · On-site

$100K - $150K/yr

  • Medical

  • Retirement

  • PTO

As a Key Account Manager at Uline, you'll identify sales opportunities and support key government customer accounts on the East Coast. Use your knowledge in government sales to help drive Uline ...

Key Account Manager - Government

Washington, DC

$100K - $150K/yr

  • Medical

  • Retirement

  • PTO

As a Key Account Manager at Uline, you'll identify sales opportunities and support key government customer accounts on the East Coast. Use your knowledge in government sales to help drive Uline ...

Account Manager

Arlington, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll need to build relationships with customers in your territory, identify opportunities for ... The Account Manager will be a member of our sales team, reporting into our Sr. Director of Sales ...

Account Manager

Arlington, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll need to build relationships with customers in your territory, identify opportunities for ... The Account Manager will be a member of our sales team, reporting into our Sr. Director of Sales ...

Account Manager

Arlington, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll need to build relationships with customers in your territory, identify opportunities for ... The Account Manager will be a member of our sales team, reporting into our Sr. Director of Sales ...

Service Account Manager

Dulles, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer ...

Showing results 41-60

Customer Account Manager information

See Silver Spring, MD salary details

$26.9K

$48.9K

$77.5K

How much do customer account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer account manager in Silver Spring, MD is $48,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $55,800.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Silver Spring, MD?

The most popular types of Customer Account jobs in Silver Spring, MD are:

What are popular job titles related to Customer Account Manager jobs in Silver Spring, MD?

For Customer Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What cities near Silver Spring, MD are hiring for Customer Account Manager jobs?

Cities near Silver Spring, MD with the most Customer Account Manager job openings:

Infographic showing various Customer Account Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,929 per year, or $23.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

R10093302 Account Manager (Open)

Location:

Dundalk, MD - Filling industrialHalethorpe, MD - Commerce - Retail shopHow will you CONTRIBUTE and GROW?At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for an Account Manager in Dundalk, MD!We are looking for you !

Recruiter:Matt McCain / matt.mccain@airgas.com /470-234-2065

  • Monday thru Friday, daytime hours.

  • Salary Range - 65-75K

  • Base pay plus commission.

  • Monthly Auto Allowance.

  • Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

  • Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

  • Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

  • Early Access: Your benefits start after just 30 days of employment

ESSENTIAL DUTIES & RESPONSIBILITIES:

Develops and executes sales plans utilizing Airgas's sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads.

Cultivates customer relationships by developing a deep knowledge of the customer's business and establishing a consultative relationship.

Engages customers by linking the customer's business priorities to the Airgas value proposition.

Prepares sales proposals by quoting pricing, establishing credit terms, and estimated date of delivery to customer based on knowledge of Airgas's production/delivery schedules and .

Keeps current with industry insights, current Airgas product mixes, monitors competition by gathering current relevant marketplace including information on pricing, products, new products, delivery schedules, and merchandising techniques.

Partners with internal resources to accomplish growth objectives. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information.

Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager (DM) through SAP.

Actively reviews and manages existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk.

Other duties as assigned.

________________________Are you a MATCH?

MINIMUM QUALIFICATIONS:

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required Education:

Bachelor's degree in a science, business or related degree field required. In lieu of degree, consideration for up to 4 years of additional related experience may be accepted. Required Length & Type of Experience:

A minimum of 3 years of prior outside business-to-business sales experience to include proven experience and success in solution-selling concepts and a demonstrated history of managing customers throughout a defined sales territory.

Knowledge, Skills & Abilities:

Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus.

Knowledge of customer segmentation and ability to prioritize the targeting of customers delivering the highest value to Airgas.

Proven success using a consultative sales approach providing multiple layers of value to a customer to establish a mix sales solutions and products Job Description

Proven success of using their deep knowledge of customer's business, current macro- and microeconomic trends, industry trends, and potential new business opportunities.

Working knowledge of SAP a plus.

Must have excellent organizational, written and oral communication, listening and presentation skills.

Strong PC skills (i.e. Windows, Word, Excel, email) with ability to acclimate to a PC based order entry system and wireless, handheld scanning device.

Self-starter; self-motivated, operates with a sense of urgency; ability to work and succeed independently.

Strong organizational, analytical and planning skills.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration.

PHYSICAL DEMANDS: The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Employee may be required to remain stationary for extended periods of time including sitting in an automobile for long periods of time.

Employee may occasionally be required to transverse through office and/or manufacturing locations.

Employee will frequently be required to actively listen and exchange information.

Employee will be required to observe and assess information received via computer.

Requires frequent use of computer, telephone and operation of a motor vehicle.

May occasionally be required to lift and/or move up to 60 pounds WORK

ENVIRONMENT: The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Frequent local travel (75% of work time).

Minimal overnight travel.

Must have reliable, appropriate transportation.

Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility.

________________________

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

_________________________

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

_________________________

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

_________________________

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

_________________________

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