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Customer Account Manager Jobs in Silver Spring, MD

Nestle

Associate Customer Account

Arlington, VA · On-site

$67K - $97K/yr

Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ... Customer Account Team Support & Systems Administration (50% of Role) * Maintain customer forms ...

Nestlé S.A.

Associate Customer Account

Arlington, VA · On-site

$80 - $100/hr

Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ... Customer Account Team Support & Systems Administration (50% of Role) * Maintain customer forms ...

New

Jobtailor

Corporate Account Manager

Washington, DC · On-site

$150 - $200/hr

* Retain existing customers by fostering the ChemTreat value certification * Pursue leads and ... Mentor Associate Corporate Account Manager activities as needed * Construct and present proposals ...

Posted today

Jinfonet

Account Manager

Mclean, VA · On-site

Learn more at LogiAnalytics.com The Customer Account Manager (CAM) is responsible for partnering with our customers to ensure their long-term success. The CAM will manage a large portfolio of ...

Jinfonet

Account Manager

Mclean, VA · On-site

Learn more at LogiAnalytics.com The Customer Account Manager (CAM) is responsible for partnering with our customers to ensure their long-term success. The CAM will manage a large portfolio of ...

Jinfonet

Account Manager

Mclean, VA

Learn more at LogiAnalytics.com The Customer Account Manager (CAM) is responsible for partnering with our customers to ensure their long-term success. The CAM will manage a large portfolio of ...

Diligent Corporation

Account Manager I

Washington, DC · On-site

The ideal candidate is customer-focused, commercially driven, highly organized, and skilled at ... Manage a portfolio of approximately 70-90 Small Business customer accounts. * Own the end-to-end ...

aan

Customer Accounts Advisor

Forestville, MD

$16.50 - $17.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Forestville, MD · On-site

$16.50 - $17.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Silver Spring, MD

Customer Account Manager information

See Silver Spring, MD salary details

$26.9K

$48.9K

$77.5K

How much do customer account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer account manager in Silver Spring, MD is $48,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $55,800.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Silver Spring, MD?

The most popular types of Customer Account jobs in Silver Spring, MD are:

What are popular job titles related to Customer Account Manager jobs in Silver Spring, MD?

For Customer Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Customer Account Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Customer Account Manager jobs?

Cities near Silver Spring, MD with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,929 per year, or $23.5 per hour.

Customer Account Representative

Alphabe Insight Inc

Washington, DC • On-site

$47K - $51K/yr

Full-time

Re-posted 12 days ago

Job description

Company Description
Swift 7 Consultants is a dynamic and growing organization focused on delivering high-quality customer engagement, promotional, and event-based solutions. We believe successful events are built through strong organization, clear communication, and a team that knows how to create memorable experiences.
As we continue to expand our presence in Washington, DC, we are looking for motivated individuals who are eager to develop their professional skills, contribute to exciting projects, and grow alongside our team.
Job Description
Swift 7 Consultants is seeking a motivated and professional Customer Account Representative to join our team in Washington, DC.
In this role, you will serve as an important point of contact for customer accounts, helping ensure clients receive attentive, efficient, and professional service. You will work closely with customers and internal team members to understand account needs, provide solutions, maintain accurate information, and contribute to a positive overall customer experience.
This position is ideal for someone who enjoys working with people, communicates confidently, stays organized, and wants to develop valuable skills in customer relations and account management.
Responsibilities
  • Serve as a primary point of contact for assigned customer accounts.
  • Build and maintain positive, professional relationships with customers.
  • Assist customers with account questions, requests, and general support.
  • Provide clear and accurate information regarding services and account options.
  • Identify customer needs and help connect them with appropriate solutions.
  • Maintain accurate and organized account records.
  • Follow up with customers to ensure questions and requests are resolved.
  • Collaborate with team members to maintain a consistent customer experience.
  • Support daily account management and customer service operations.
  • Represent Swift 7 Consultants with professionalism and a customer-focused attitude.

Qualifications
  • Strong verbal and written communication skills.
  • Professional and approachable interpersonal skills.
  • Customer-focused mindset with strong problem-solving abilities.
  • Ability to stay organized and manage multiple priorities.
  • Attention to detail and commitment to accuracy.
  • Ability to work effectively both independently and as part of a team.
  • Positive attitude and willingness to learn.
  • Dependable, adaptable, and comfortable working in a fast-paced environment.

Additional Information
  • Competitive salary of $47,000 - $51,000 per year
  • Full-time employment.
  • Professional training and ongoing development.
  • Career growth and advancement opportunities.
  • Supportive and collaborative work environment.
  • Opportunities to develop customer relations and account management skills.
  • Development of communication, organization, leadership, and problem-solving abilities.
  • Exposure to a professional business environment with opportunities to take on greater responsibilities over time.

Apply