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Customer Account Manager Jobs in Quebec (NOW HIRING)

Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... More than 3 years' experience in account development, negotiation and management will be highly ...

The Account Manager develops new business, stimulates sales growth of existing and new accounts ... Ensures customer growth by partnering to help drive proactive solutions to meet the customer ...

Develop new customers for the company. * Suggest suitable new titles to customers to increase our ... Manage new or renewal agreements for major accounts in collaboration with management. * Review ...

Account Manager

Boisbriand, QC · Hybrid

$62K - $91K/yr

Customer accountability may range from partial accountability for one or two large accounts to full ... Manage trade sending for identified accounts for in-store merchandising, advertising and implement ...

As an Account Manager , you will play a key role in growing and retaining our client base. You will ... for both customers and the organization. * Proactively identify and pursue new business ...

Reporting to the Director, Foodservice Sales - Quebec, the Account Manager will be responsible for ... We are committed to creating accessible environments for our colleagues, candidates, and customers.

Reporting to the Director, Foodservice Sales - Quebec, the Account Manager will be responsible for ... We are committed to creating accessible environments for our colleagues, candidates, and customers.

Mission : Drive sales growth and ensure customer satisfaction by building strong relationships ... Manage and develop a portfolio of client accounts * Identify and develop business opportunities ...

Mission : Drive sales growth and ensure customer satisfaction by building strong relationships ... Manage and develop a portfolio of client accounts * Identify and develop business opportunities ...

With a strong focus on results and customer satisfaction, the Account Manager actively contributes to the company's market positioning and performance across Canada and internationally

Customers include but are not limited to Surgeons (Ophthalmology) as well as all training on ... Manage account consignment inventory. * Generate monthly and / or quarterly sales reports to ...

Account Manager/Account Executive

Montreal, QC · Hybrid

CA$60K - CA$70K/yr

Account Manager Who We Are: Quadbridge is a fast-growing North American IT solutions provider ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

Showing results 21-40

Customer Account Manager information

See Quebec salary details

$21K

$45.2K

$70.5K

How much do customer account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer account manager in Quebec is $45,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Quebec?

The most popular types of Customer Account jobs in Quebec are:

What are popular job titles related to Customer Account Manager jobs in Quebec?

For Customer Account Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Quebec look for?

The top searched job categories for Customer Account Manager jobs in Quebec are:

What cities in Quebec are hiring for Customer Account Manager jobs?

Cities in Quebec with the most Customer Account Manager job openings:

Infographic showing various Customer Account Manager job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 12% Hybrid, and 14% Remote job distribution, with an average salary of $45,227 per year, or $21.7 per hour.

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

What We Offer:
  • Wellness leave (32 hours)
  • Customizable group insurance plan
  • FTQ RRSP with employer contribution
  • Free parking
  • Stimulating work environment
  • Close, accessible management
Why join DCM?
Joining DCM means playing a direct role in projects that drive the aerospace industry forward.
As a rapidly growing Quebec‑based manufacturing group, we design, manufacture, and repair critical structures, components, and tooling for world‑class clients. Thanks to our integrated business model, we are involved at every stage—from engineering to production.
Here, challenges are real, impact is tangible, and every contribution matters. Our teams thrive in a dynamic environment driven by values of collaboration, integrity, and excellence.
Ready to be part of the momentum? At DCM, we don’t just follow the evolution of the industry. Tomorrow starts now.
Purpose of the position

Reporting to the VP customer support, the incumbent is responsible for managing customers, acting as a representative of their portfolio and being the contact person (main point of contact) between the company and customers.
Responsabilities

  • Responsible for all activities related to customers (review, update of contracts and knowledge of contracts, quotes, orders, delivery reports etc.) ;
  • Occasional project management ;
  • Milestone tracking ;
  • Change management (risk analysis), action case and FAI contract review ;
  • Participate in project meetings, capture key actions and decisions, communicate appropriate decisions ;
  • Work in collaboration with estimators, purchasing, inspectors, methods agent and planning ;
  • Identify, analyze and escalate any issues, risks or changes ;
  • Identify and propose process improvements related to project control ;
  • Customer portfolio loyalty and prospecting ;
  • Meet regularly with the client to stay on the lookout for new opportunities ;
  • Complaint management (quality problems, certificates, RMA etc.).
Job requirements
Education requirements
  • DEC in business administration or any other discipline deemed relevant ;
  • More than 3 years' experience in account development, negotiation and management will be highly regarded ;
  • Experience in project management is a strong asset.
Technical skills
  • Excellent proficiency in French (spoken and written), along with advanced proficiency in English (spoken and written), is required to support regular communications with clients and suppliers outside Quebec;
  • Good command of the Microsoft suite ;
  • Experience of systems with an ERP/MRP. Experience with EPICOR software will be considered an asset ;
  • Experience in the manufacturing field and/or aeronautics an asset ;
  • Knowledge of R&O and military field (an asset).
Personal skills
  • Ability to build trust with customers, partners and staff;
  • Demonstrate good interpersonal skills, listening skills and a good level of quick analysis ;
  • Be autonomous and rigorous to be able to organize one's daily tasks and not miss any customer deadlines ;
  • Knowing how to withstand stress without losing precision and quality in the answers given to customers ;
  • Have negotiation, communication and teamwork skills ;
  • Be well organized and able to effectively manage multiple priorities ;
  • Ability to manage multiple projects at once ;
  • Interest in working in a constantly changing environment ;
  • Initiative, self-discipline and analytical thinking.
Now that you can see yourself in this role, apply and join the DCM team!
In this document, the masculine form is used solely to simplify the text. This posting is intended for all individuals, without distinction of gender, in accordance with our commitments to equity, diversity, and inclusion.