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Customer Account Coordinator Jobs (NOW HIRING)

Culligan 63MN

Customer Account Coordinator

Tomah, WI · On-site

$18 - $21/hr

Provides support for day-to-day office tasks to include but not limited to; account billing, month-end reporting, AR, customer retention, service and route management, and other tasks as assigned by ...

Culligan

Customer Account Coordinator

Tomah, WI · On-site

$18 - $21/hr

Provides support for day-to-day office tasks to include but not limited to; account billing, month-end reporting, AR, customer retention, service and route management, and other tasks as assigned by ...

gaylor

Service Account Coordinator

Nashville, TN

The role involves providing customer support, upselling, technical assistance, and general relationship management. The Service Account Coordinator reports directly to the Service Manager.

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$23.5K

$46.2K

$80.5K

How much do customer account coordinator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer account coordinator in the United States is $46,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a customer account coordinator?

Customer Account Coordinators are professionals responsible for managing and maintaining relationships with clients or customers on behalf of a company. Their duties often include addressing customer inquiries, resolving issues, processing orders, and ensuring client satisfaction. They act as a liaison between customers and internal teams, such as sales or support, to ensure that client needs are met efficiently. Strong communication, organizational skills, and attention to detail are essential for this role.

Is a customer account coordinator entry level?

A customer account coordinator position is often considered entry level, suitable for candidates with basic customer service skills and some administrative experience. Many roles require a high school diploma or equivalent, and on-the-job training is common. Advancement opportunities may include developing skills in account management, CRM software, and communication.

How does a customer account coordinator typically collaborate with other departments to resolve client issues?

Customer Account Coordinators frequently work alongside teams such as sales, logistics, and customer service to address and resolve client concerns efficiently. They often serve as the main point of contact, facilitating communication between the client and internal departments to ensure that information is accurately conveyed and solutions are implemented promptly. This collaborative approach helps maintain client satisfaction and builds strong, long-term relationships. Effective coordination and proactive follow-up are key aspects of the role.

What is the difference between Customer Account Coordinator vs Customer Service Representative?

AspectCustomer Account CoordinatorCustomer Service Representative
Primary RoleManages customer accounts, processes orders, and maintains account informationHandles customer inquiries, provides support, and resolves issues
Required SkillsAccount management, communication, organizationCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, client interactions, CRM systemsCall centers, retail, online support
Common CertificationsCustomer service or account management certificationsCustomer service certifications often preferred

While both roles involve customer interaction, the Customer Account Coordinator focuses on managing specific accounts and maintaining ongoing relationships, whereas the Customer Service Representative primarily addresses immediate customer inquiries and issues. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a customer account coordinator, and why are they important?

To thrive as a Customer Account Coordinator, you need strong organizational abilities, attention to detail, and a background in business or customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ERP systems, and office productivity tools like Excel is typically required. Outstanding communication, problem-solving skills, and the ability to multitask set top performers apart in this role. These skills are crucial for ensuring accurate order processing, maintaining customer satisfaction, and supporting seamless account management.
More about Customer Account Coordinator jobs
What cities are hiring for Customer Account Coordinator jobs? Cities with the most Customer Account Coordinator job openings:
What are the most commonly searched types of Customer Account jobs? The most popular types of Customer Account jobs are:
Who are the top companies hiring for Customer Account Coordinator jobs? The top employers for Customer Account Coordinator jobs are:
What states have the most Customer Account Coordinator jobs? States with the most job openings for Customer Account Coordinator jobs include:
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Customer Account Coordinator jobs near you
Infographic showing various Customer Account Coordinator job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,177 per year, or $22.2 per hour.

Customer Account Coordinator

International Paper

Thorofare, NJ • On-site

$48K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

International Paper rating

7.4

Company rating: 7.4 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

294th of 537 rated manufacturers

Job description

Position Title:

Customer Account Coordinator

Pay Rate:

$48,000 - $64,000

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift:

Salaried Full-Time

Physical Location:

33 Phoenix Drive

Thorofare, NJ

The Job You Will Perform:

  • Initial point of contact for Sales and Customer.  Must also be able to effectively communicate across multiple levels of the organization including production, management, accounting, shipping, and design.   

  • Developing strong client relationships that provide significant input to production planning and service strategies. 

  • Working with operations and utilizing the scheduling system to achieve on-time deliveries

  • Order Management functions including:  estimating, communicating timelines, order entry, follow up, tracking and billing accurately. Responsible for communicating order status.

  • High degree of accuracy across many systems.  This includes order entry, purchase requisition, estimating, maintaining price adjustment files. 

  • Initiating entry of customer complaints into the customer feedback system and follow up as needed to assist in providing timely resolution to customer.

  • Inventory management with regard to warehouse replenishment orders, analysis of min/max levels, making suggestions for adjustment due to seasonality. Communicating aging inventory and assisting in reconciliation of aged product. 

  • Vendor management and coordination of raw materials to support delivery timelines. 

The Qualifications, Skills and Knowledge You Will Bring:

  • Proficiency in computer applications to include Microsoft Word, Excel, PowerPoint and Outlook.  HRMS,  Kiwi,  & SAP a plus.

  • Excellent problem solving skills. 

  • Ability to adapt to fluctuations in business cycles and workloads due to seasonality of accounts. 

  • The ability to perform math functions including working with fractions and decimals, manipulating and recording figures to provide accurate quantities, e

    stimating and quotations. 

  • Effectively multi-task and prioritize time and work.

  • 2-5 years customer service experience, preferably industry specific and account management.  Bachelor's degree preferred. 

The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets

The Career You Will Build:
Leadership training, promotional opportunities
The Impact You Will Make:
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
The Company You Will Join:
International Paper (NYSE: IP; LSE: IPC) creates sustainable packaging solutions that enable our customers, teammates and shareowners to thrive in an ever-changing world. We are a leader in corrugated packaging, partnering with customers across industries to protect what matters most, strengthen supply chains and create lasting value. Learn more at internationalpaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.  International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.

What International Paper employees say

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Benefits

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Workplace

Get the full story on Breakroom

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About International Paper

Sourced by ZipRecruiter

International Paper is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion.

Industry

Paper manufacturing

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1898

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