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Customer Account Coordinator Jobs in Rochester, NY

The Arc

Account Coordinator FT

Rochester, NY

$19.75 - $25.75/hr

The Account Coordinator at ArcWorks responsible for managing current customers, supporting the sales team and facilitating the customer journey through effective communications, all while working ...

The Arc of Monroe

Account Coordinator FT

Rochester, NY · On-site

$20 - $22/hr

Description The Account Coordinator at ArcWorks responsible for managing current customers, supporting the sales team and facilitating the customer journey through effective communications, all while ...

Kodak

Account Coordinator

Rochester, NY · On-site

$23 - $24.50/hr

Role Overview The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for assigned customers. The Account Coordinator will manage ...

Kodak

Account Coordinator

Rochester, NY

$23 - $24.50/hr

Role Overview The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for assigned customers. The Account Coordinator will manage ...

US Foods, Inc.

Account Executive - Rochester, NY

Hamlin, NY · On-site

$63K - $100K/yr

Coordinates and leads efforts of the Customer Service Representative and Account Coordinator as a unified sales team to ensure optimal account service and alignment with the customer's contract. This ...

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All JobsCustomer Account JobsCustomer Account Coordinator JobsCustomer Account Coordinator Jobs in Rochester, NY

Customer Account Coordinator information

See Rochester, NY salary details

$22.2K

$43.5K

$75.9K

How much do customer account coordinator jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer account coordinator in Rochester, NY is $43,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $47,100.00 per year, depending on experience, location, and employer.

What is a customer account coordinator?

Customer Account Coordinators are professionals responsible for managing and maintaining relationships with clients or customers on behalf of a company. Their duties often include addressing customer inquiries, resolving issues, processing orders, and ensuring client satisfaction. They act as a liaison between customers and internal teams, such as sales or support, to ensure that client needs are met efficiently. Strong communication, organizational skills, and attention to detail are essential for this role.

How does a customer account coordinator typically collaborate with other departments to resolve client issues?

Customer Account Coordinators frequently work alongside teams such as sales, logistics, and customer service to address and resolve client concerns efficiently. They often serve as the main point of contact, facilitating communication between the client and internal departments to ensure that information is accurately conveyed and solutions are implemented promptly. This collaborative approach helps maintain client satisfaction and builds strong, long-term relationships. Effective coordination and proactive follow-up are key aspects of the role.

What are the key skills and qualifications needed to thrive as a customer account coordinator, and why are they important?

To thrive as a Customer Account Coordinator, you need strong organizational abilities, attention to detail, and a background in business or customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ERP systems, and office productivity tools like Excel is typically required. Outstanding communication, problem-solving skills, and the ability to multitask set top performers apart in this role. These skills are crucial for ensuring accurate order processing, maintaining customer satisfaction, and supporting seamless account management.

What is the difference between Customer Account Coordinator vs Customer Service Representative?

AspectCustomer Account CoordinatorCustomer Service Representative
Primary RoleManages customer accounts, processes orders, and maintains account informationHandles customer inquiries, provides support, and resolves issues
Required SkillsAccount management, communication, organizationCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, client interactions, CRM systemsCall centers, retail, online support
Common CertificationsCustomer service or account management certificationsCustomer service certifications often preferred

While both roles involve customer interaction, the Customer Account Coordinator focuses on managing specific accounts and maintaining ongoing relationships, whereas the Customer Service Representative primarily addresses immediate customer inquiries and issues. Understanding these differences helps in choosing the right career path or job search focus.

Is a customer account coordinator entry level?

A customer account coordinator position is often considered entry level, suitable for candidates with basic customer service skills and some administrative experience. Many roles require a high school diploma or equivalent, and on-the-job training is common. Advancement opportunities may include developing skills in account management and industry-specific software tools.

What are the most commonly searched types of Customer Account jobs in Rochester, NY?

The most popular types of Customer Account jobs in Rochester, NY are:

What are popular job titles related to Customer Account Coordinator jobs in Rochester, NY?

For Customer Account Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Customer Account Coordinator jobs in Rochester, NY look for?

The top searched job categories for Customer Account Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Account Coordinator jobs?

Cities near Rochester, NY with the most Customer Account Coordinator job openings:

Customer Account Coordinator jobs near you

Account Coordinator FT

The Arc

Rochester, NY

$19.75 - $25.75/hr

Full-time

Re-posted 3 days ago

Job description

The Account Coordinator at ArcWorks responsible for managing current customers, supporting the sales team and facilitating the customer journey through effective communications, all while working primarily from an office setting, to drive sales growth and maintain strong customer relationships. The coordinator is responsible for supporting the sales and customer service teams by managing customer accounts, resolving issues, and ensuring smooth order fulfillment within the manufacturing environment.

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