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Customer Account Manager Jobs in Rochester, NY (NOW HIRING)

LandPro Equipment, LLC

Ag Customer Account Manager

Avon, NY · On-site

$65K - $150K/yr

A Day in the Life of an Agricultural Customer Account Manager As an Ag Customer Account Manager , most of your time is spent where it matters most-with customers. Your day may include visiting farms ...

LandPro Equipment, LLC

Ag Customer Account Manager

Avon, NY · On-site

$65K - $150K/yr

A Day in the Life of an Agricultural Customer Account Manager As an Ag Customer Account Manager , most of your time is spent where it matters most--with customers. Your day may include visiting farms ...

Rent A Center

Customer Account Representative

Rochester, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Customer Account Representative

Rochester, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

ASSA ABLOY

Customer Account Representative

Rochester, NY · On-site

$50K - $52K/yr

Manager of Customer Excellence Location: Rochester, NY Classification: Non-Exempt, Full-Time Annual Salary: $50,000-$52,000 Position Summary The Customer Account Representative (CAR) is responsible ...

Assa Abloy

Customer Account Representative

Rochester, NY · On-site

$50K - $52K/yr

Manager of Customer Excellence Location: Rochester, NY Classification: Non-Exempt, Full-Time Annual Salary: $50,000-$52,000 Position Summary The Customer Account Representative (CAR) is responsible ...

Butler/Till, Inc.

Field Account Manager

Rochester, NY · On-site +1

$49K - $72K/yr

This role combines managing existing customer accounts with actively driving sales within those accounts, focusing on building strong relationships, identifying new growth opportunities, and ensuring ...

Rent-A-Center

Account Manager

Canandaigua, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Geneseo, NY

$16 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

New

Rent-A-Center

Account Manager

Newark, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Newark, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Rochester, NY

Customer Account Manager information

See Rochester, NY salary details

$25.7K

$46.7K

$74K

How much do customer account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer account manager in Rochester, NY is $46,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $53,300.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Rochester, NY?

The most popular types of Customer Account jobs in Rochester, NY are:

What are popular job titles related to Customer Account Manager jobs in Rochester, NY?

For Customer Account Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Rochester, NY look for?

The top searched job categories for Customer Account Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Account Manager jobs?

Cities near Rochester, NY with the most Customer Account Manager job openings:

Customer Account Manager jobs near you

Ag Customer Account Manager

LandPro Equipment, LLC

Avon, NY • On-site

$65K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Why LandPro Equipment?
We're proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day.
Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.
At LandPro Equipment, our team members aren't just employees, they're PROs.
A Day in the Life of an Agricultural Customer Account Manager
As an Ag Customer Account Manager, most of your time is spent where it matters most-with customers.
Your day may include visiting farms and operations, learning about customer goals, recommending equipment solutions, discussing parts or service needs, reviewing trade opportunities, or demonstrating new equipment in the field.
You'll stay closely connected to your assigned accounts while partnering internally with service, parts, technology, and sales leadership to make sure LandPro delivers a best-in-class customer experience.
This is a relationship-driven sales role for someone who enjoys helping customers grow their operation while building a strong book of business.
Every day is different, but the goal is always the same: grow the relationship, solve problems, and take care of the customer.
What You'll Do
As an Ag Customer Account Manager, you will:
  • manage and grow relationships with an assigned list of agricultural customers
  • sell new and used equipment, parts, service, and technology solutions
  • understand each customer's operation and identify opportunities to improve productivity
  • conduct on-site customer visits and field demonstrations
  • maintain current knowledge of equipment, financing, warranties, and risk management options
  • coordinate with internal specialists (sales leadership, technology, parts, service) to support customer needs
  • evaluate trade-in opportunities and coordinate equipment valuations
  • maintain accurate customer activity, quotes, and pipeline information in CRM systems
  • follow a defined sales process from prospecting through close
  • monitor local market trends and competitor activity

What You Bring
You'll be a great fit for this Agricultural Customer Account Manager role if you:
  • enjoy building long-term customer relationships
  • communicate well with owners, operators, and decision-makers
  • are self-motivated and comfortable working independently in the field
  • understand how to ask questions, solve problems, and earn trust
  • stay organized and follow through consistently
  • thrive in a role where every day looks different

What You Need to be a LandPro Ag Customer Account Manager:
  • sales, customer service, account management, or business development experience
  • ability to travel to customer locations on a daily basis
  • strong relationship-building and communication skills
  • organizational skills with the ability to manage multiple accounts and priorities
  • comfort using Microsoft Office, internet tools, and CRM/software systems
  • flexibility to work seasonal hours when business demands require it
  • valid driver's license with clean driving record

It's a Plus if You Have:
  • equipment sales experience
  • agriculture background or experience working with farm customers
  • knowledge of John Deere or competitive agricultural equipment
  • associate or bachelor's degree in business, marketing, agriculture, or related field
  • experience with financing, trade-ins, or consultative selling

What We Offer
At LandPro, we invest in helping you grow, not just do a job.
• $65,000-$150,000/Year Earning Potential
• Paid Time Off (PTO) that grows with you + Paid Holidays
• Medical, Dental, Vision, Life Insurance, and Short-Term Disability
• 401K with Company Match + Access to Empeople
• Access to John Deere University + Earn While You Learn Program
• Employee Discount on Equipment & Parts
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Salary Description
$65,000-$150,000/year

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