ZipRecruiter

Log In

1

Customer Account Manager Jobs in Rochester, NY (NOW HIRING)

Rent-A-Center

Account Manager

Canandaigua, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Always Compassionate

Account Manager

Rochester, NY · On-site

$75 - $85/hr

JR102871It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*The Account Manager, PCS Division is ...

New

Rent A Center

Account Manager

Geneseo, NY · On-site

$16 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

New

Rent-A-Center

Account Manager

Geneseo, NY · On-site

$16 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

New

Rent-A-Center

Account Manager

Rochester, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

The Betlem Service Corporation

Account Manager

Rochester, NY · On-site

$90K - $100K/yr

Job Summary EMCOR Services Betlem is looking for a Account Manager with the ability to estimate and ... Resolve customer issues and coordinate with internal teams to ensure timely and effective solutions.

The Betlem Service Corporation

Account Manager

Rochester, NY · On-site

$90K - $100K/yr

Job Summary EMCOR Services Betlem is looking for a Account Manager with the ability to estimate and ... Resolve customer issues and coordinate with internal teams to ensure timely and effective solutions.

adMarketplace, Inc.

Account Manager

Rochester, NY · On-site

$90 - $115/hr

The Role As an Account Manager at adMarketplace, you'll own a portfolio of enterprise advertisers ... customer-facing commercial role. * Proven track record of achieving revenue growth through ...

New

Millennium Health

Account Manager-1738

Rochester, NY · On-site

The Account Manager role is field-based and requires daily travel in the territory. Millennium ... Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped ...

Cascades

Recovered Fiber Account Manager

Rochester, NY

$62K - $68K/yr

The Recovered Fiber Account Manager is responsible for managing and growing an established ... Develop strong, long-term relationships with customers and business partners. * Conduct regular ...

The Hankey Group

Dealer Account Manager

Rochester, NY · On-site

Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities.

previous pagenext page

Showing results 21-40

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Rochester, NY

Customer Account Manager information

See Rochester, NY salary details

$25.7K

$46.7K

$74K

How much do customer account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer account manager in Rochester, NY is $46,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $53,300.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Rochester, NY?

The most popular types of Customer Account jobs in Rochester, NY are:

What are popular job titles related to Customer Account Manager jobs in Rochester, NY?

For Customer Account Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Rochester, NY look for?

The top searched job categories for Customer Account Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Account Manager jobs?

Cities near Rochester, NY with the most Customer Account Manager job openings:

Customer Account Manager jobs near you

Account Manager

Rent-A-Center

Canandaigua, NY • On-site

$18.20 - $18.70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Ready to do your best work?
Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour ?
Why should I apply in just a few clicks?
Position Summary
If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines
Qualifications
• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills
Physical Requirements
• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time
Schedule & Work Environment
• Full-time, Monday-Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing
Benefits
• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off
• Medical, dental, vision, life & disability insurance
• Industry leading 401(k) with company match
• Flexible Spending & Health Savings Accounts
• Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

Apply