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Technical Account Manager Jobs in Rochester, NY (NOW HIRING)

HVAC Distributors

Account Manager

Rochester, NY · On-site

$85K - $90K/yr

Do you have Account Management experience, and are you seeking a new job in the Rochester New York? HVAC Distributors, Inc. is looking for a full-time Account Manager to join their team. The role ...

HVAC DISTRIBUTORS INC

Account Manager

Rochester, NY · On-site

Do you have Account Management experience, and are you seeking a new job in the Rochester New York? HVAC Distributors, Inc. is looking for a full-time Account Manager to join their team. The role ...

Rent-A-Center

Account Manager

Greece, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Canandaigua, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Rochester, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Geneseo, NY · On-site

$16 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY · On-site

$16 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Newark, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY

$18.70 - $20.11/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Canandaigua, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Newark, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Geneseo, NY · On-site

$16 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY · On-site

$16 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Greece, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Rochester, NY

$18.70 - $20.11/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Rochester, NY · On-site

$18.70 - $20.11/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Rochester, NY

Technical Account Manager information

See Rochester, NY salary details

$39.5K

$85.3K

$166.7K

How much do technical account manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for technical account manager in Rochester, NY is $85,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $99,200.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Technical Account Manager can earn $10,000 or more per month through experience, strong technical skills, and client management abilities. High-performing TAMs often work in technology companies, leveraging certifications and industry knowledge to command such salaries without a formal degree requirement.

What is the role of a technical account manager?

A technical account manager (TAM) serves as a dedicated point of contact between a company and its clients, providing technical support, guidance, and strategic advice to ensure successful product or service implementation. They often collaborate with engineering, sales, and support teams, and may use tools like CRM systems to manage client relationships and technical issues.

What jobs in the US pay 300,000 a year?

For a Technical Account Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large technology companies or specialized industries. These positions often require extensive experience, technical expertise, and strong client management skills, and may include bonuses or stock options that contribute to total compensation.

What are the key skills and qualifications needed to thrive as a Technical Account Manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a Technical Account Manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to Become a Technical Account Manager

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do Technical Account Managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

Is being a tam a good career?

A Technical Account Manager (TAM) is a customer-facing role that involves providing technical support, managing client relationships, and ensuring product success. It can be a good career for those with strong communication skills, technical knowledge, and problem-solving abilities, often offering opportunities for advancement and specialization in technology fields.
More about Technical Account Manager jobs
What job categories do people searching Technical Account Manager jobs in Rochester, NY look for? The top searched job categories for Technical Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Technical Account Manager jobs? Cities near Rochester, NY with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $85,273 per year, or $41 per hour.
Account Manager

Account Manager

HVAC Distributors

Rochester, NY • On-site

$85K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Do you have Account Management experience, and are you seeking a new job in the Rochester New York? HVAC Distributors, Inc. is looking for a full-time Account Manager to join their team. The role comes with an attractive salary and benefits package, including a company car with a gas card.
As an Account Manager, you will develop an annual Territory Plan in conjunction with the Regional Manager. You will define sales strategies and action plans for identified target accounts and prospects within the territory, including establishing new residential dealers and light commercial contractor accounts, growing sales volume with current accounts, and maximizing share of customers' equipment spend.
In the Account Manager role, you can expect to work on the following:
  • Establish new residential dealers and light commercial contractor accounts, grow sales volume with current accounts, and maximize share of customers' equipment spend
  • Ensure personal face-to-face contact and continuous improvement of rapport and productive relationships with decision-makers in all classes of customers and prospects in the assigned territory
  • Manage the process to convert dealers to company equipment brands and ensure achievement of all related internal and external deliverables, including assignment of pricing, dealer levels, services, and training

The ideal candidate for this Account Manager position will have 5 years of Account Management experience. 3 years of sales experience selling to contractors would also be beneficial.
If you're looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. HVAC Distributors, Inc. is proud to offer competitive compensation with bonus plans, excellent benefits (Medical, Dental, Vision, 401K, Tuition Reimbursement, Flexible Spending Accounts, Paid Holidays and vacation, Group and Voluntary Life, Long-Term Disability) and more!
We'd love you to apply for this full-time Account Manager job, and we're waiting to hear from you. Please reach out to HVAC Distributors, Inc. today.
HVAC Distributors, Inc. is a full-service wholesale distributor and manufacturer representative of residential and light commercial heating and air-conditioning equipment and accessories. We serve the residential new construction, replacement, and light commercial segments of the HVAC industry in Pennsylvania, Maryland, Delaware, New York, West Virginia, and Virginia.

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