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Remote Technical Account Manager Jobs in Rochester, NY

Job Summary Brite is seeking a Regional Sales Manager to drive sales growth and business development for our rugged portfolio across Federal Government accounts. In this role, you will identify,

PIA Major Account Manager

Rochester, NY ยท Remote

$65K - $103K/yr

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to

PEO Benefits Account Manager

Rochester, NY ยท Remote

$20.22 - $28.89/hr

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to

About SOXY SOXY was built with a vision to deliver innovative business solutions while creating opportunities for talented professionals to work and grow remotely. We are committed to operational

About SOXY SOXY was built with a vision to deliver innovative business solutions while creating opportunities for talented professionals to work and grow remotely. We are committed to operational

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales

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Showing results 1-20

Remote Technical Account Manager information

See Rochester, NY salary details

$39.5K

$85.3K

$166.7K

How much do remote technical account manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote technical account manager in Rochester, NY is $85,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $99,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Rochester, NY? For Remote Technical Account Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Rochester, NY look for? The top searched job categories for Remote Technical Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Technical Account Manager jobs? Cities near Rochester, NY with the most Remote Technical Account Manager job openings:
REMOTE Professional Liability Account Manager

REMOTE Professional Liability Account Manager

Lawley

Rochester, NY โ€ข Remote

$80K - $82K/yr

Full-time

Posted 19 days ago


Job description

FULLY REMOTE ROLE!!! We are seeking a dynamic and experienced Professional Liability Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of Professional Liability (Management Liability) insurance accounts: D&O, E&O, EPLI, Cyber, etc., providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions.

Responsibilities:

  • Serve as the primary point of contact for a portfolio of professional liability insurance clients
  • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments
  • Identify new market opportunities and develop strategies to expand our customer base
  • Build and maintain strong relationships with key clients, ensuring their needs are met
  • Prepare and present insurance proposals and renewals to clients
  • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently
  • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities

Qualifications & Experience:

  • Current property and casualty license
  • 3 Years of experience preferred in professional & commercial insurance
  • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues
  • Detail-oriented with strong analytical and problem-solving abilities
  • Organizational skills with the ability to prioritize tasks effectively