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Remote Technical Account Manager Jobs in Rochester, NY

Essential Functions Manage each initiative's scope, timeline, and cost with a focus on delivering ... account with employer contributions Accident, critical illness, hospital indemnity, and legal ...

Workers Compensation Manager

Rochester, NY · On-site +1

$85K - $100K/yr

Candidates seeking remote or hybrid work arrangements must have the ability and willingness to ... Effective written and oral communication skills; able to express oneself clearly and in technical ...

This is a remote position but Candidates should live in the Southeast of the US (TN, NC, SC, LA, MS ... Maintain direct contact with customer accounts in assigned territory to monitor customer ...

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... To get started, once you sign up for an account, you'll take a short assessment (this serves as our ...

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Remote Technical Account Manager information

See Rochester, NY salary details

$39.5K

$85.3K

$166.7K

How much do remote technical account manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote technical account manager in Rochester, NY is $85,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $99,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Rochester, NY? For Remote Technical Account Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Rochester, NY look for? The top searched job categories for Remote Technical Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Technical Account Manager jobs? Cities near Rochester, NY with the most Remote Technical Account Manager job openings:

Sales Manager - Fintech Timing Solutions

Safran

West Henrietta, NY • On-site, Remote

Full-time

Posted 11 days ago


Safran rating

7.8

Company rating: 7.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

44th of 60 rated aerospace companies


Job description

We're looking for a Sales Manager to join our growing team in West Henrietta, NY.

The role may be structured as hybrid or remote, contingent upon geographic location.


Who we are:

Safran Electronics & Defense is an international company with 10,000 employees, built on proven expertise in technologies that underpin sovereignty. By combining human and artificial intelligence, we develop the products and services that empower aerospace and defense players to observe, decide and guide, all over the world. Safran Electronics & Defense also supports fellow Safran companies by sharing its state-of-the-art electronics skills and expertise.

Within Safran Electronics & Defense, our Timing & Synchronization division is the leader in R-PNT (Resilient Positioning, Navigation & Timing) solutions. We supply military and commercial industries worldwide with accurate timing technologies and equipment (Time Servers, Inertial Navigation System), as well as ultra-precise timing and frequency distribution for applications requiring a high degree of reliability and accuracy across IP time distribution standards.

In this way, we contribute to the performance of critical operations support. Whenever accuracy, safety, security and reliability are critical, the solutions of Safran Electronics & Defense leads the way.


The Position:
You will drive growth in the fintech sector-targeting exchanges, trading firms, financial institutions, and regulatory compliance integrators across North America. You will identify opportunities, build pipelines, and close deals for ST4D timing products.


The Day to Day:

  • Prospect new fintech clients, building out a pipeline via cold outreach, industry events, and lead sources
  • Manage and grow relationships with existing financial and integration partners
  • Define and execute go to market strategies aimed at latency-sensitive trading environments, MiFIDII / FINRA / CAT compliance, and emerging blockchain timing use cases
  • Surpass annual sales targets and contribute to forecasting accuracy
  • Monitor and analyze fintech timing market trends, regulatory changes (e.g. MiFIDII clock synchronization, CAT timestamp requirements), and competitive products
  • Translate client needs into product feedback-work with Engineering & Product Management to refine ST4D offerings
  • Attend fintech conferences, expos, and client on-sites (travel up to ~25%) to showcase capabilities and secure new business
  • Leverage CRM (Salesforce or similar) to manage leads, opportunities, and customer interactions


What you Bring to Safran:

  • 5+ years of B2B technical sales experience
  • Demonstrated success in fintech or financial infrastructure sectors (trading, exchanges, banks, compliance) a plus
  • Proven track record in pipeline development, cold outreach, and closing enterprise accounts
  • Excellent communication, presentation, and negotiation skills
  • Self-motivated with strong initiative, able to multitask and drive results independently
  • Proficient in Microsoft Office and CRM tools (Salesforce preferred)
  • Able to collaborate cross-functionally with product, engineering, and marketing teams
  • Willingness to travel (~25%); comfortable representing ST4D at tradeshows and client meetings


Visit our websitefor more information or check out our videos onYouTube

At Safran Electronics & Defense, you'll combine passion for your job with a quality work environment adapted to a good life balance. Benefit from a variety of opportunities to shape the career path that suits you: our leaders and technical experts are there to support you from your integration and career development, in France and abroad.

Safran Trusted 4D, Inc is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veteran's status or any protected category. We encourage veterans and people with disabilities to apply.



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