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Remote Technical Account Manager Jobs in Rochester, NY

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Account Executive

Rochester, NY ยท On-site +1

$100K/yr

You can work fully remote in this position, provided you have eligible working rights, and are able ... Our connected ecosystem helps operators spend less time managing complexity and more time ...

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Remote Technical Account Manager information

See Rochester, NY salary details

$39.5K

$85.3K

$166.8K

How much do remote technical account manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote technical account manager in Rochester, NY is $85,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $99,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What job categories do people searching Remote Technical Account Manager jobs in Rochester, NY look for? The top searched job categories for Remote Technical Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Technical Account Manager jobs? Cities near Rochester, NY with the most Remote Technical Account Manager job openings:
Infographic showing various Remote Technical Account Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $85,296 per year, or $41 per hour.
Account Executive (Automotive Digital Marketing) (REMOTE)

Account Executive (Automotive Digital Marketing) (REMOTE)

C-4 Analytics

Rochester, NY โ€ข On-site, Remote

$70K - $90K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Job description

Account Executive (Automotive Digital Marketing): Rochester, NY - C-4 Analytics
C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for an Account Executive (Automotive Digital Marketing): Rochester, NY as we look to expand our team and support our growing roster of local and national clients.
If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process.
Compensation:
We offer a competitive compensation commensurate with experience and qualifications. The salary range for this position is $70,000.00 - $90,000.00 per year. The starting annual on-target earnings for this position is up to $200,000. The final salary will be determined based on factors such as skills, knowledge, and demonstrated expertise. Please note that the commission structure for this position is uncapped, and provides unlimited earning potential.
In addition to the base salary, we provide a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities.
Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process.
Working at C-4 Analytics
We provide our employees with a range of benefits, including career development programs, paid time off, and additional perks. All are welcome to visit our careers and culture page for more details.
Who We're Looking For: Account Executive (Automotive Digital Marketing): Rochester, NY
The Account Executive (Automotive Digital Marketing) will be charged with managing the sales process from the initial call to helping to close business with new prospects. You'll be a part of a consultative sales process that requires engagement with decision makers at Automotive dealerships. Our Account Executive (Automotive Digital Marketing) often challenges our prospects with new ideas and ways in which our portfolio of analytics-driven digital marketing services will lead to growth and increased revenue. The ideal Account Executive (Automotive Digital Marketing) will recognize that our offering is a service-oriented solution. Understanding how our services benefit our clients is crucial.
Forget restrictive territories. As an Account Executive (Automotive Digital Marketing), you'll partner directly with our Sales Enablement team to build a highly targeted and strategic prospect list. This data-driven approach means your focus will be on the highest-potential accounts, with the volume adjusted to reflect market opportunity and population density. You'll work with Sales Operations throughout your certification to continuously refine and optimize this list for maximum success.
A day in the life of an Account Executive (Automotive Digital Marketing): Rochester, NY
  • Drive outreach based on a curated list of dealer prospect targets, developed with Sales Operations to maximize impact
  • Prospect via cold calls and emails
  • Maintain high daily activity: calls, presentations, proposals, and follow-ups
  • Research target accounts, identify key contacts, and develop account-specific strategies
  • Deliver tailored virtual sales presentations
  • Collaborate with internal teams in a dynamic, fast-paced environment
  • Manage the full sales cycle from outreach to close
  • Track all sales activity in HubSpot
  • Focus on closing new business
  • This is a remote position. You may have the opportunity to develop business outside of your immediate geographic area.

Requirements:
MUST HAVES
  • 5+ years of demonstrated Sales success: demonstrated ability to prospect, lead discovery efforts and win business.
  • Ability to demonstrate value: C-4 Analytics is not a product. Our emphasis is on individuals who recognize that our offering is a service-oriented solution. Understanding how our services benefit our clients is crucial.
  • Experience working in the automotive industry-particularly within a dealership-is a strong plus. You don't need to have sold into automotive, but if you've sold within a dealership environment, understand how they operate, and can identify key decision-makers, you'll be set up for success in this role
  • Must have experience prospecting through cold calls and emails in a high-volume sales environment, with a proven ability to maintain consistent daily outreach activity-including calls, presentations, proposals, and timely follow-ups.
  • Must possess a valid driver's license in good standing and have access to a motor vehicle.
  • Required to travel as needed.
  • 3+ years of CRM experience - ability to keep a highly organized, and detailed sales pipeline
  • Ability to communicate and collaborate as part of a team

NICE TO HAVES
  • Bachelor's Degree or any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.
  • Google Analytics certification
  • 3+ years experience selling Digital Marketing or related services or products
  • 3+ years experience selling into Automotive Industry
  • 3+ years of HubSpot CRM experience

More About C-4 Analytics
C-4 Analytics takes the guesswork out of advertising. We don't over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren't above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics.