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BOLD Business

Cisco UC Voice Engineer

Perform upgrades of CUCM, UCCX, and CUC from version 12.5 to 15.4 * Execute VMware ESXi upgrades from versions 6.5 and 7.0 to 8.0 * Complete all pre-upgrade activities, including: * * Change ...

Bowhead

Unified Communications Engineer

TX · On-site

Support integration between CUCM, CUBE/SBCs, PSTN/carrier services, and other enterprise communications systems. * Monitor system performance, availability, capacity, and alarms and take corrective ...

SIERTEK LTD

LAN VoIP Network Specialist II Senior

MD · On-site

Ensure that all components of the CUCM systems to include but not limited to Servers, Unity Messaging System, Databases, Physical phones, Soft Clients, Operating systems, Gateways, Switches, Routers ...

SierTeK Ltd.

LAN VoIP Network Specialist II Senior

MD · On-site

Ensure that all components of the CUCM systems to include but not limited to Servers, Unity Messaging System, Databases, Physical phones, Soft Clients, Operating systems, Gateways, Switches, Routers ...

Paradigminfotech

Network Analyst

Phoenix, AZ · On-site

WAN, T1, VOIP, CUCM, ISR, ICM, CVP This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks. Qualifications - Experience supporting VOIP ...

SierTeK Ltd.

LAN VoIP Network Specialist II Senior

MD · On-site

Ensure that all components of the CUCM systems to include but not limited to Servers, Unity Messaging System, Databases, Physical phones, Soft Clients, Operating systems, Gateways, Switches, Routers ...

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How much do cucm jobs pay per year?

As of Sep 15, 2026, the average yearly pay for cucm in the United States is $114,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a CUCM?

A CUCM (Cisco Unified Communications Manager) job involves managing and maintaining Cisco's enterprise-level IP telephony and collaboration solutions. Professionals in this role configure, troubleshoot, and optimize VoIP networks, ensuring seamless communication within an organization. They often work with call routing, SIP trunks, voicemail systems, and integrations with other collaboration tools. Strong knowledge of Cisco networking, QoS, and troubleshooting VoIP issues is essential for success in this role.

What are the common responsibilities of a CUCM administrator?

CUCM administrators are typically responsible for installing, configuring, and maintaining Cisco Unified Communications solutions, including managing user accounts, call routing, voicemail, and integration with other communication platforms. They often monitor system performance, perform troubleshooting, and coordinate upgrades or patches to ensure optimal uptime. Collaboration is frequent with network engineers, IT support teams, and end-users to resolve issues or deploy new features. This role combines technical hands-on tasks with cross-team communication to ensure seamless enterprise-wide communication services.

What are the key skills and qualifications needed for a CUCM position?

To thrive as a Cisco Unified Communications Manager (CUCM) administrator, you need a solid foundation in network engineering, VoIP technologies, and Cisco’s telephony solutions, often supported by certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with CUCM software, Cisco routers and switches, and troubleshooting tools is highly important. Excellent problem-solving skills, attention to detail, and strong communication are key soft skills for this role. These competencies enable efficient management and support of enterprise communication systems, ensuring reliable connectivity and smooth collaboration across organizations.

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Cucm jobs near you
Infographic showing various Cucm job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, 1% Part Time, and 9% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $114,499 per year, or $55 per hour.

Senior IT Voice Engineer

Houston, TX • On-site

Kinder Morgan, Inc.
Oil and Gas Extraction • 10K+ employees
Learn more about Kinder Morgan, Inc.external

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This job post has expired today. Applications are no longer accepted.

Kinder Morgan rating

8.6

Company rating: 8.6 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

Job description

What We Are Looking For

We are seeking a Senior IT Voice Engineer for our enterprise voice and network environment. This role will contribute as a team member for both Cisco CUCM and Microsoft Teams Voice, playing a critical role in our active migration from Cisco to Microsoft Teams Voice.

The ideal candidate has deep hands‑on experience, strong architectural skills, and a proven ability to lead complex voice migrations while maintaining operational stability.

What You Will Do Responsibilities Voice Architecture
  • Support the migration from Cisco CUCM to Microsoft Teams Voice.
  • Design voice architecture, including Direct Routing, Calling Plans, and hybrid scenarios
  • Provide expert-level support for Microsoft Teams Voice, Cisco CUCM, Unity Connection, CCX, gateways, and SIP integrations during transition
  • Configure, manage, and optimize Session Border Controllers (SBCs)
  • Develop and maintain dial plans, call routing, normalization rules, and number porting strategies
  • Analyze and resolve complex call quality and signaling issues
Network & Infrastructure Engineering
  • Ensure enterprise network readiness for Teams Voice, including QoS, bandwidth planning, and latency optimization
  • Support enterprise LAN/WAN environments with a focus on voice quality and QoS
  • Configure and troubleshoot VLANs, QoS, routing, and switching
  • Collaborate with network and security teams to ensure voice traffic reliability and security
  • Monitor system performance and proactively address issues
Operations
  • Work closely with vendors, carriers, and Microsoft/Cisco support
  • Establish operational standards, monitoring, and documentation Required Qualifications
    • Strong hands‑on experience with Microsoft Teams Voice, preferably Direct Routing
    • Extensive experience supporting Cisco CUCM in large enterprise environments
    • Deep understanding of SIP, VoIP, RTP, TLS, and telephony signaling
    • Proven experience leading or architecting voice migration projects
    • Strong networking fundamentals (QoS, VLANs, routing, switching)
    • Advanced troubleshooting skills across voice and network layers
    Preferred Qualifications
    • Direct experience leading Cisco CUCM to Microsoft Teams Voice migrations
    • Experience with global or multi‑site voice deployments
    Soft Skills & Leadership Attributes
    • Strong technical leadership and decision‑making skills
    • Excellent written and verbal communication
    • Ability to influence architecture and standards
    • Comfortable working in complex, high‑visibility initiatives
    • Self‑directed with strong ownership mentality
    Why Join Kinder Morgan

    Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.

    Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.

    For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.

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About Kinder Morgan

Sourced by ZipRecruiter

Kinder Morgan is moving the fuels of today for the energy of the future. From the natural gas that heats your home to the gasoline that fuels your vehicle, our pipeline and terminal assets provide the necessary infrastructure to meet today's growing global energy demand and play a key role in the low-carbon energy transition of the future.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1997

Social media

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