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Cucm Jobs (NOW HIRING)

HHC

Telecom Engineer

Indianapolis, IN · On-site

Cisco Unified Communications Manager (CUCM) * Cisco Unified Border Element (CUBE) and voice gateways (ISR/ASR series) * IVR/Contact Center platforms (e.g., Cisco UCCE or similar) * SIP, H.323, MGCP ...

Tech Tammina LLC

Sr Systems Engineer

Lansing, MI · On-site

$106K - $145K/yr

Cisco Unified Communications Manager (CUCM): 5+ years * Cisco Unity Connections (CUC): 5+ years * Some travel required to State of Michigan hosting centers in Grand Rapids and Lansing * Please note ...

Info-Ways

Video Engineer

San Francisco, CA

Tandberg VCS-C, VCS-E, TMS, MSE, Conductor, MCUs, CTMS, ISDN gateways SIP Troubleshooting Understanding CUCM/VCS Traces Understanding Packet Captures Cisco Telepresence System Cisco Jabber Please ...

Glow Networks

UCCE Engineer

Dallas, TX · On-site

... CUCM, CUCM IM&P, CUC) § Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP § Ability to troubleshoot UCCE/CVP solutions covering multiple products and ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · Remote

Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways. Good understanding of various ...

Govcio LLC

Cisco UC Engineer

Hampton, VA · On-site

$140K - $160K/yr

CUCM, Unity Connection, IM&P, Expressway, Webex * Solid understanding of SIP, RTP, MGCP, QoS, and VoIP protocols * Experience with Cisco CUBE, voice gateways, and SRST configuration * Proficiency ...

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Cucm information

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$90.5K

$114.5K

$126.5K

How much do cucm jobs pay per year?

As of Jun 10, 2026, the average yearly pay for cucm in the United States is $114,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cucm position, and why are they important?

To thrive as a Cisco Unified Communications Manager (CUCM) administrator, you need a solid foundation in network engineering, VoIP technologies, and Cisco’s telephony solutions, often supported by certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with CUCM software, Cisco routers and switches, and troubleshooting tools is highly important. Excellent problem-solving skills, attention to detail, and strong communication are key soft skills for this role. These competencies enable efficient management and support of enterprise communication systems, ensuring reliable connectivity and smooth collaboration across organizations.

What is a CUCM job?

A CUCM (Cisco Unified Communications Manager) job involves managing and maintaining Cisco's enterprise-level IP telephony and collaboration solutions. Professionals in this role configure, troubleshoot, and optimize VoIP networks, ensuring seamless communication within an organization. They often work with call routing, SIP trunks, voicemail systems, and integrations with other collaboration tools. Strong knowledge of Cisco networking, QoS, and troubleshooting VoIP issues is essential for success in this role.

What are some common responsibilities of a Cisco Unified Communications Manager (CUCM) administrator?

CUCM administrators are typically responsible for installing, configuring, and maintaining Cisco Unified Communications solutions, including managing user accounts, call routing, voicemail, and integration with other communication platforms. They often monitor system performance, perform troubleshooting, and coordinate upgrades or patches to ensure optimal uptime. Collaboration is frequent with network engineers, IT support teams, and end-users to resolve issues or deploy new features. This role combines technical hands-on tasks with cross-team communication to ensure seamless enterprise-wide communication services.

More about Cucm jobs
What cities are hiring for Cucm jobs? Cities with the most Cucm job openings:
What are the most commonly searched types of Cucm jobs? The most popular types of Cucm jobs are:
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Cucm jobs near you
Infographic showing various Cucm job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $114,499 per year, or $55 per hour.
Telecom Engineer

Telecom Engineer

Health & Hospital Corporation of Marion County

Indianapolis, IN • On-site

Full-time

Posted 23 days ago

Job description

Division:Eskenazi Health
Sub-Division: Hospital
Req ID: 25937
Schedule: Full Time
Shift: Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Exempt
Job Role Summary
The Telecom Engineer is responsible for designing, implementing, and maintaining enterprise voice and unified communications systems with a strong focus on Cisco Unified Communications Manager (CUCM), Call Center Solutions (UCCE), Interactive Voice Response (IVR) solutions, Cisco Unified Border Element (CUBE) routers, and surrounding tertiary systems. This role ensures optimal performance, scalability, and reliability of Eskenazi Health's telephony infrastructure.
Essential Functions and Responsibilities
    • Configure, manage, and optimize Cisco Call Manager clusters, CUBE routers, and voice gateways.
    • Maintain and enhance IVR systems and call flow logic.
    • Integrate voice systems with external applications, PSTN, and SIP providers.
    • Perform root-cause analysis and resolve complex voice and signaling issues.
    • Manage system upgrades, patches, and migrations with minimal downtime.
    • Monitor voice network performance and capacity, implementing improvements as needed.
    • Provide Tier 2 support and collaborate with fellow telecom staff.
    • Collaborate with network, security, and application teams to ensure unified communications stability and compliance.

    Core Skills and Technologies:
    • Cisco Unified Communications Manager (CUCM)
    • Cisco Unified Border Element (CUBE) and voice gateways (ISR/ASR series)
    • IVR/Contact Center platforms (e.g., Cisco UCCE or similar)
    • SIP, H.323, MGCP, and call routing protocols
    • Troubleshooting tools: RTMT, Wireshark, and Cisco CLI
    • Experience with CUCM upgrades, dial plans, and cluster management

Job Requirements
  • Bachelor's degree in Computer Science or related field, or a minimum of five years varied/related experience in a hospital or large institution data processing environment may be accepted in lieu of educational requirements
  • The ideal candidate will possess practical technical experience in Cisco voice technologies, SIP trunking, call routing, and VoIP integration, as well as hands-on experience with voice gateways, call recording systems, and contact center platforms.

Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care - Center of Excellence in Women's Health, just to name a few.

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