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Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming ... Learn and perform efficiently in our cloud base application to manage workflow process. Prepare ...

Customer Service Representative

Irvine, CA

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our ... Proficient with computers and CRM software * Excellent communication skills * Superb customer ...

CSR

Shenandoah, TX

$15.50 - $21/hr

Time management and multitasking abilities help the CSR handle a high volume of inquiries without compromising service quality. Preferred skills such as bilingualism and industry knowledge further ...

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Csr Manager information

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$24.5K

$58K

$101K

How much do csr manager jobs pay per year?

As of May 28, 2026, the average yearly pay for csr manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.
More about Csr Manager jobs
What cities are hiring for Csr Manager jobs? Cities with the most Csr Manager job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Csr Manager jobs? States with the most job openings for Csr Manager jobs include:
Infographic showing various Csr Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Temporary. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Representative

American Leak Detection of Greater Atlanta

Shreveport, LA • On-site

$15 - $20/hr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Representative

The Customer Service Representative at American Leak Detection of Shreveport is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the American Leak Detection of Shreveport territory.

Benefits for our Customer Service Reps (CSRs):

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Salary: $15.00 - $20.00 per hour

Customer Service Reps (CSR) Core Responsibilities:

  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:

  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce or Service Titan is a plus but not required

About American Leak Detection: American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.