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Csm Jobs (NOW HIRING)

Sparc Technology Services Inc

ServiceNow -CSM

New York, NY · On-site +1

$58 - $63/hr

ServiceNow -CSM Location: NY City Required Qualifications ServiceNow Certification: CIS-CSM (Customer Service Management) Required 46 years of hands-on ServiceNow admin/development experience At ...

Neotecra

ServiceNow Implementation - CSM

New York, NY · On-site

$59 - $81.25/hr

RESPONSIBILITIES: - Lead end‑to‑end CSM implementations from discovery through deployment and hyper‑care. - Configure core CSM: case management, SLAs/entitlements, knowledge, portals ...

Anthology

CSM, Blackboard

The CSM also assists account team members in identifying expansion (sales and services) opportunities. The ideal candidate for this role embraces a customer-first mindset, excels at building ...

Blackboard

CSM, Blackboard

The CSM also assists account team members in identifying expansion (sales and services) opportunities. The ideal candidate for this role embraces a customer-first mindset, excels at building ...

CSM

Maintenance Technician

Gladstone, OR · On-site

$24 - $26/hr

Follow all CSM procedures for resident/associate incidents. Knowledgeable of property emergency procedures. Ensure a clean and safe work environment. Must be available to assist in any natural ...

CSM

Restaurant Bartender | BLVD Kitchen & Bar

Hopkins, MN · On-site

$11.50 - $12/hr

Follows CSM and brand standards of quality to ensure guest satisfaction. • Greets all guests in a courteous and friendly manner. • Accurately and quickly takes, enters, prepares and delivers ...

YozmaTech

Junior CSM (won)

Junior Csm (Won) Or refer someone About The Job Junior Csm (Won) You Are: * Ideologically connected to our mission. * People-oriented with excellent interpersonal and communication skills.

CSM

Bartender, Part-Time | Courtyard, Natick

Natick, MA · On-site

$16/hr

Follows CSM and brand standards of quality to ensure guest satisfaction. • Greets all guests in a courteous and friendly manner. • Accurately and quickly takes, enters, prepares and delivers ...

CSM

Weekend Bartender | Courtyard, Woburn

Woburn, MA · On-site

$16/hr

Follows CSM and brand standards of quality to ensure guest satisfaction. • Greets all guests in a courteous and friendly manner. • Accurately and quickly takes, enters, prepares and delivers ...

CSM

Wait Assistant | BLVD Kitchen & Bar

Hopkins, MN · On-site

$11.41/hr

Follows CSM's high standards of quality to ensure guest satisfaction. Duties and Responsibilities * Greets all guests in a courteous and friendly manner. * Anticipates and responds to guests needs in ...

CSM

Restaurant Server (Seasonal)

Minneapolis, MN · On-site

$16.37/hr

Follows CSM and brand standards of quality to ensure guest satisfaction. • Anticipates and responds to guests in a friendly, positive and timely manner. • Provides the highest quality service and ...

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Csm information

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$10

$18

$24

How much do csm jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for csm in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is a CSM job salary?

A Customer Success Manager (CSM) typically earns a salary ranging from $60,000 to $120,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand sectors may earn higher compensation, often supplemented with bonuses or commissions. The role often requires strong communication skills and familiarity with customer relationship management tools.

What are Customer Success Managers (CSMs)?

Customer Success Managers (CSMs) are professionals who work closely with customers to ensure they achieve their desired outcomes while using a company's products or services. CSMs act as the main point of contact after a sale, helping clients with onboarding, product adoption, and ongoing support. Their goal is to build strong relationships, increase customer satisfaction and retention, and identify opportunities for upselling or cross-selling. CSMs often collaborate with sales, support, and product teams to address customer needs and feedback.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (CSM), and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or a related field, often supported by experience in customer-facing roles. Familiarity with CRM systems like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, empathy, and proactive organizational skills set top CSMs apart. These skills and qualities are crucial for driving customer satisfaction, retention, and long-term business growth.

What jobs pay 4000 a week without a degree?

For a Customer Success Manager (CSM) role, earning $4,000 a week typically requires significant experience, strong client management skills, and often certifications rather than formal degrees. Many high-paying sales, real estate, or freelance consulting roles can also reach this income level through commissions and performance-based pay. These positions often demand excellent communication skills, industry knowledge, and a results-driven approach.

What are CSM jobs?

Customer Success Manager (CSM) jobs involve maintaining relationships with clients to ensure they are satisfied with a company's products or services. CSMs often work to improve customer retention, identify upselling opportunities, and coordinate with sales and support teams, typically requiring strong communication and problem-solving skills.

What is the difference between Csm vs Customer Service Manager?

AspectCustomer Success Manager (CSM)Customer Service Manager
Primary FocusCustomer retention, onboarding, and successCustomer support, issue resolution, and service quality
Required SkillsRelationship management, product knowledge, communicationProblem-solving, leadership, communication
Work EnvironmentAccount management, proactive engagementSupport centers, call centers, service teams
Common CertificationsCustomer success certifications, CRM toolsCustomer service certifications, leadership training

While both roles involve working with customers, a Customer Success Manager focuses on proactive engagement to ensure customer satisfaction and retention, often working closely with sales and product teams. In contrast, a Customer Service Manager handles reactive support, resolving issues and maintaining service quality. Understanding these differences helps in choosing the right career path or job search focus.

How does a Customer Success Manager (CSM) typically collaborate with other departments to improve client outcomes?

Customer Success Managers work closely with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They relay customer feedback to Product teams for improvements, partner with Sales to identify upsell opportunities, and coordinate with Support to resolve complex issues efficiently. This cross-functional collaboration helps CSMs proactively address client needs, foster retention, and drive overall customer satisfaction.

What is a CSM job role?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from a company's products or services, and helping to reduce churn. CSMs often coordinate with sales, support, and product teams, and use tools like CRM software to track customer interactions and satisfaction. The role typically requires strong communication skills and a customer-focused approach.
More about Csm jobs
What cities are hiring for Csm jobs? Cities with the most Csm job openings:
What states have the most Csm jobs? States with the most job openings for Csm jobs include:
What job categories do people searching Csm jobs look for? The top searched job categories for Csm jobs are:
Csm jobs near you
Infographic showing various Csm job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Nights. Highlights an 100% In-person job distribution, with an average salary of $37,489 per year, or $18 per hour.

ServiceNow -CSM

Sparc Technology Services Inc

New York, NY • On-site, Remote

$58 - $63/hr

Full-time

Posted 11 days ago

Job description

ServiceNow -CSM
Location: NY City
Required Qualifications
ServiceNow Certification: CIS-CSM (Customer Service Management) Required
46 years of hands-on ServiceNow admin/development experience
At least 2 full CSM implementations
Strong expertise in ServiceNow platform configuration and customization
Experience with Flow Designer, IntegrationHub, scripting, and Glide APIs
Strong knowledge of reporting and Performance Analytics
Experience with security, governance, and CI/CD practices
Integration experience (REST/SOAP, JSON/XML, OAuth2, SAML/OIDC)
Bachelors degree or equivalent experience

Flexible work from home options available.