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Csm Jobs (NOW HIRING)

Sparc Technology Services Inc

ServiceNow -CSM

New York, NY · On-site

$58 - $63/hr

ServiceNow -CSM Location: NY City Required Qualifications ServiceNow Certification: CIS-CSM (Customer Service Management) - Required 4-6 years of hands-on ServiceNow admin/development experience At ...

Neotecra

ServiceNow Implementation - CSM

New York, NY · On-site

$59 - $81.25/hr

RESPONSIBILITIES: - Lead end‑to‑end CSM implementations from discovery through deployment and hyper‑care. - Configure core CSM: case management, SLAs/entitlements, knowledge, portals ...

CSM

Apartment Maintenance Technician

Clackamas, OR · On-site

$23/hr

Follow all CSM procedures for resident/associate incidents. • Knowledgeable of property emergency procedures. • Need to be available to assist as needed in any natural/catastrophic disaster. • ...

CSM

Restaurant Bartender | BLVD Kitchen & Bar

Hopkins, MN · On-site

$11.50 - $12/hr

Follows CSM and brand standards of quality to ensure guest satisfaction. • Greets all guests in a courteous and friendly manner. • Accurately and quickly takes, enters, prepares and delivers ...

CSM

Restaurant Server (Seasonal)

Minneapolis, MN · On-site

$16.37/hr

Follows CSM and brand standards of quality to ensure guest satisfaction. • Anticipates and responds to guests in a friendly, positive and timely manner. • Provides the highest quality service and ...

CSM

Apartment Maintenance

Mequon, WI · On-site

$16.75 - $20/hr

Follow all CSM procedures for resident/associate incidents. • Knowledgeable of property emergency procedures. • Need to be available to assist as needed in any natural/catastrophic disaster. • ...

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How much do csm jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for csm in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is a CSM job salary?

A Customer Success Manager (CSM) typically earns a salary ranging from $60,000 to $120,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand sectors may earn higher compensation, often supplemented with bonuses or commissions. The role often requires strong communication skills and familiarity with customer relationship management tools.

What are Customer Success Managers (CSMs)?

Customer Success Managers (CSMs) are professionals who work closely with customers to ensure they achieve their desired outcomes while using a company's products or services. CSMs act as the main point of contact after a sale, helping clients with onboarding, product adoption, and ongoing support. Their goal is to build strong relationships, increase customer satisfaction and retention, and identify opportunities for upselling or cross-selling. CSMs often collaborate with sales, support, and product teams to address customer needs and feedback.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (CSM), and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or a related field, often supported by experience in customer-facing roles. Familiarity with CRM systems like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, empathy, and proactive organizational skills set top CSMs apart. These skills and qualities are crucial for driving customer satisfaction, retention, and long-term business growth.

What jobs pay 4000 a week without a degree?

For a Customer Success Manager (CSM) role, earning $4,000 a week typically requires significant experience, strong client management skills, and often certifications rather than formal degrees. Many high-paying sales, real estate, or freelance consulting roles can also reach this income level through commissions and performance-based pay. These positions often demand excellent communication skills, industry knowledge, and a results-driven approach.

What are CSM jobs?

Customer Success Manager (CSM) jobs involve maintaining relationships with clients to ensure they are satisfied with a company's products or services. CSMs often work to improve customer retention, identify upselling opportunities, and coordinate with sales and support teams, typically requiring strong communication and problem-solving skills.

What is the difference between Csm vs Customer Service Manager?

AspectCustomer Success Manager (CSM)Customer Service Manager
Primary FocusCustomer retention, onboarding, and successCustomer support, issue resolution, and service quality
Required SkillsRelationship management, product knowledge, communicationProblem-solving, leadership, communication
Work EnvironmentAccount management, proactive engagementSupport centers, call centers, service teams
Common CertificationsCustomer success certifications, CRM toolsCustomer service certifications, leadership training

While both roles involve working with customers, a Customer Success Manager focuses on proactive engagement to ensure customer satisfaction and retention, often working closely with sales and product teams. In contrast, a Customer Service Manager handles reactive support, resolving issues and maintaining service quality. Understanding these differences helps in choosing the right career path or job search focus.

How does a Customer Success Manager (CSM) typically collaborate with other departments to improve client outcomes?

Customer Success Managers work closely with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They relay customer feedback to Product teams for improvements, partner with Sales to identify upsell opportunities, and coordinate with Support to resolve complex issues efficiently. This cross-functional collaboration helps CSMs proactively address client needs, foster retention, and drive overall customer satisfaction.

What is a CSM job role?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from a company's products or services, and helping to reduce churn. CSMs often coordinate with sales, support, and product teams, and use tools like CRM software to track customer interactions and satisfaction. The role typically requires strong communication skills and a customer-focused approach.
More about Csm jobs
What cities are hiring for Csm jobs? Cities with the most Csm job openings:
What states have the most Csm jobs? States with the most job openings for Csm jobs include:
What job categories do people searching Csm jobs look for? The top searched job categories for Csm jobs are:
Csm jobs near you
Infographic showing various Csm job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $37,489 per year, or $18 per hour.

Construction Project Manager | CSM Corporation

CSM

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

POSITION PURPOSE
This position is responsible for the owner's representation and construction management of projects within the CSM real estate portfolio. Responsible for the successful delivery and completion of tenant improvements, capital improvement projects, maintenance/repair projects, and construction management of commercial and residential construction projects. Responsible for all project phases starting with preliminary design through project close out. The Construction Project Manager will be responsible for ensuring that facilities and construction projects align with organizational goals, adhere to budgets, meet quality standards and comply with regulatory requirements. They will work with internal and external stakeholders to deliver quality projects on time, on budget and safely that drive business results and bottom-line improvement for CSM properties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Customer Focus: Ensures internal and external customer service is a top priority. Understands the needs of customers and balances that with the needs of the business. Is adept at managing multiple relationships at various levels within the organization (up, down, and across) and builds strong professional relationships outside the organization. Makes timely decisions based on available information to ensure customer needs are met.

  • Budget Proposals: Assists with preliminary budget estimates and outline specifications for renovations and new construction. Evaluates cost saving options for proposals by providing experience-based value engineering. Develops and maintains historical cost and estimating databases. Work with historical cost data and preliminary plans to estimate construction costs. Ensures project costs Coordinate with development team to determine project feasibility.

  • Contract Coordination: Coordinates multiple bid process for renovations and new construction. Assists with preparation of bid documents, attends pre & post-bid meetings, and reviews bids for completeness. Monitors project costs throughout construction, maintaining compliance with contract documents. Evaluates and implements cost saving opportunities and delivers projects within established budget parameters.

  • Cost Control: Responsible for management of construction related expenses. Follows CSM procurement guidelines and applies good business judgment to ensure project meets CSM and brand standards. Communicates any projected out of guideline expenses to leadership and other appropriate managers to ensure cost effectiveness of project.

  • Scheduling & Coordination: Accountable for establishing overall project schedules and acts as primary on-site project leader to ensure completion of projects are both cost effective and within budget guidelines. Reviews and maintains project status by directing the CSM field supervisor or general contractors and serving as the main contact for resolving scheduling and contract document conflicts.

  • Compliance: Responsible for ensuring all renovation and new construction meets federal, state, municipal and brand standards. Addresses any deficiencies in a prompt manner and keeps necessary parties apprised of situation.
  • Contractor Relations: Develops and maintains strong and professional relationships with the general and subcontractor market. Is respectful yet courageous in resolving any concerns or disputes, and manages risk and liability for company.
  • Accountability/Drive for Results: Accepts responsibility for achieving desired results, owns any problems, and is responsible for effective self/workload management. Solves problems both inside and outside the organization. Produces the required quality and quantity of work required for the position, and can be counted on to achieve goals. Regularly challenges self and others to achieve desired results.
  • Communication: Responsible for maintaining effective ongoing communication with leadership and with internal customers all levels within and outside the organization. Keeps appropriate individuals apprised of issues as they occur and if necessary, seeks guidance regarding resolution. Maintains field observation logs to serve as a record of project timelines and costs.

REQUIRED SKILLS AND EXPERIENCE
Education: Bachelor's degree in construction management or related field or equivalent experience in real estate construction management required.
Experience/Knowledge/Skills/Abilities:
  • 8+ years experience in real estate management specializing in construction coordination services required.
  • Experience with new construction and renovation projects within the lodging/hospitality industry is required.
  • Must have proven level of detail orientation, organizational skills and the ability to handle multiple projects.
  • Must have the ability to communicate professionally and diplomatically with all levels of trades people, business professionals, consultants and government officials.
  • Ability and willingness to travel on a sporadic basis is required.
  • Must be computer literate and proficient in spreadsheet and scheduling applications.
  • Must have a good understanding of federal, state, municipal guidelines and brand standards as well as building, health department, and energy codes.

Physical/Working Conditions: Work is performed primarily on the construction job site with some work performed in an office setting, and may involve long periods of sitting. Ability to lift, push and pull up to 50 pounds and utilize a computer on a regular basis throughout shift. Ability to travel periodically to construction sites for meetings, etc. Work may occasionally be performed in indoor and outdoor settings and may be exposed to cold, wet, hot or humid conditions.
Rate: $110,000 USD - $140,00 USD per year
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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