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CSM

Apartment Maintenance

Mequon, WI · On-site

$16.75 - $20/hr

Follow all CSM procedures for resident/associate incidents. • Knowledgeable of property emergency procedures. • Need to be available to assist as needed in any natural/catastrophic disaster. • ...

Leidos

Critical Situation Manager (CSM)

Norfolk, VA

Leidos is seeking a Critical Situation Manager (CSM) to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning, designing ...

SAIC

ServiceNow CSM - Now Assist Engineer

DC · Remote

$120K - $160K/yr

ORA_REMOTE Description Responsibilities Customer Service Management (CSM) * Configure, maintain, and support ServiceNow Customer Service Management (CSM) capabilities, including: * Case Management

CSM

Front Desk Agent| Courtyard Woburn

Woburn, MA · On-site

$17.44/hr

Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction. • Performs the manager-on-duty role during 3rd shift. • ...

Leidos

Critical Situation Manager (CSM)

Norfolk, VA · On-site

Leidos is seeking a Critical Situation Manager (CSM) to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning, designing ...

CSM

Banquets l Buffet Services l On Call

Redmond, WA · On-site

$19/hr

Pay / Benefits Hourly Rate: $18 Benefits CSM is proud to offer all employees a benefits program that includes health and wellness resources, income protection, and retirement planning. Full Time ...

CSM

Night Auditor | Residence Inn, Plymouth

Plymouth, MN · On-site

$19 - $21/hr

Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction. • Performs the manager-on-duty role during 3rd shift. • ...

CSM

Bistro Cook | Courtyard Woburn

Woburn, MA · On-site

$20/hr

This position is responsible for preparing and cooking Courtyard Bistro food items in accordance with CSM/Marriott high quality standards to ensure guest satisfaction, including adherence to health ...

CSM

Sales Coordinator

Lynnwood, WA · On-site

$22/hr

Follows CSM high standards of quality to ensure guest satisfaction • Answers in-coming calls, qualifies, and distributes customer inquiries in a friendly and professional manner. • Provides ...

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Csm information

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How much do csm jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for csm in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is a CSM job salary?

A Customer Success Manager (CSM) typically earns a salary ranging from $60,000 to $120,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand sectors may earn higher compensation, often supplemented with bonuses or commissions. The role often requires strong communication skills and familiarity with customer relationship management tools.

What are Customer Success Managers (CSMs)?

Customer Success Managers (CSMs) are professionals who work closely with customers to ensure they achieve their desired outcomes while using a company's products or services. CSMs act as the main point of contact after a sale, helping clients with onboarding, product adoption, and ongoing support. Their goal is to build strong relationships, increase customer satisfaction and retention, and identify opportunities for upselling or cross-selling. CSMs often collaborate with sales, support, and product teams to address customer needs and feedback.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (CSM), and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or a related field, often supported by experience in customer-facing roles. Familiarity with CRM systems like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, empathy, and proactive organizational skills set top CSMs apart. These skills and qualities are crucial for driving customer satisfaction, retention, and long-term business growth.

What jobs pay 4000 a week without a degree?

For a Customer Success Manager (CSM) role, earning $4,000 a week typically requires significant experience, strong client management skills, and often certifications rather than formal degrees. Many high-paying sales, real estate, or freelance consulting roles can also reach this income level through commissions and performance-based pay. These positions often demand excellent communication skills, industry knowledge, and a results-driven approach.

What are CSM jobs?

Customer Success Manager (CSM) jobs involve maintaining relationships with clients to ensure they are satisfied with a company's products or services. CSMs often work to improve customer retention, identify upselling opportunities, and coordinate with sales and support teams, typically requiring strong communication and problem-solving skills.

What is the difference between Csm vs Customer Service Manager?

AspectCustomer Success Manager (CSM)Customer Service Manager
Primary FocusCustomer retention, onboarding, and successCustomer support, issue resolution, and service quality
Required SkillsRelationship management, product knowledge, communicationProblem-solving, leadership, communication
Work EnvironmentAccount management, proactive engagementSupport centers, call centers, service teams
Common CertificationsCustomer success certifications, CRM toolsCustomer service certifications, leadership training

While both roles involve working with customers, a Customer Success Manager focuses on proactive engagement to ensure customer satisfaction and retention, often working closely with sales and product teams. In contrast, a Customer Service Manager handles reactive support, resolving issues and maintaining service quality. Understanding these differences helps in choosing the right career path or job search focus.

How does a Customer Success Manager (CSM) typically collaborate with other departments to improve client outcomes?

Customer Success Managers work closely with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They relay customer feedback to Product teams for improvements, partner with Sales to identify upsell opportunities, and coordinate with Support to resolve complex issues efficiently. This cross-functional collaboration helps CSMs proactively address client needs, foster retention, and drive overall customer satisfaction.

What is a CSM job role?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from a company's products or services, and helping to reduce churn. CSMs often coordinate with sales, support, and product teams, and use tools like CRM software to track customer interactions and satisfaction. The role typically requires strong communication skills and a customer-focused approach.
More about Csm jobs
What cities are hiring for Csm jobs? Cities with the most Csm job openings:
What states have the most Csm jobs? States with the most job openings for Csm jobs include:
What job categories do people searching Csm jobs look for? The top searched job categories for Csm jobs are:
Csm jobs near you
Infographic showing various Csm job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Nights. Highlights an 100% In-person job distribution, with an average salary of $37,489 per year, or $18 per hour.
Hotel Maintenance, Part-Time, Weekends | Residence Inn, Lake Oswego

Hotel Maintenance, Part-Time, Weekends | Residence Inn, Lake Oswego

CSM

Lake Oswego, OR • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Job Duties:
• Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property.
• Maintain property appearance, snow removal (including shoveling, salting, sanding, and ice removal)
• Complete work orders and turnover maintenance needs on a timely basis.
• Perform preventive and corrective maintenance on premises.
• Help in installing new products, such as windows, carpets, and light fixtures.
• Repaint walls, fix broken furniture, and handle leaks in bathrooms and kitchens.
• Conduct maintenance and repairing tasks such as replacing ceiling tiles, changing light bulbs and fixing faucets.
• Check functionality of safety systems.
• Inspect public areas on a daily basis in case of problems arising unexpectedly.
• Reports to maintenance manager for issues.
Education: High School diploma or GED required.
Benefits: CSM is proud to offer a comprehensive benefits program that includes health and wellness resources, income protection, and retirement planning. CSM provides and pays for benefits such as: basic life insurance, accidental death and dismemberment (AD&D) insurance, and disability insurance. As a full-time CSM employee you are eligible to enroll in benefits such as: medical, dental and vision insurance, flexible spending accounts, tuition reimbursement, and additional insurance options. CSM offers a 401(k) retirement savings plan that allows you to save between 1% and 75% of eligible compensation through pre-tax and/or Roth 401(k) after-tax payroll deductions with a safe-harbor matching contribution.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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