ZipRecruiter

Log In

1

Csm Jobs in Florida (NOW HIRING)

CSM

Housekeeping Associate | Residence Inn Naples

Naples, FL · On-site

$13.50 - $16/hr

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include ...

Lockheed Martin

CM/CSM 5 Production Integrator

Orlando, FL · On-site

$73K - $129K/yr

... CM/CSM 5 VIT Team at KSC ATLO Orion Basic Qualifications • Bachelor's degree in an engineering or related field (or equivalent experience) • Must be able to read and interpret engineering ...

KnowBe4

Customer Success Intern

Clearwater, FL · Hybrid

The Customer Success (CSM) internship program will give aspiring professionals exposure to real strategies and techniques applied in a working CSM sales organization. The candidate selected for this ...

KnowBe4

Customer Success Intern

Clearwater, FL · On-site

The Customer Success (CSM) internship program will give aspiring professionals exposure to real strategies and techniques applied in a working CSM sales organization. The candidate selected for this ...

next page

Showing results 1-20

All JobsCsm JobsCsm Jobs in Florida

Csm information

See Florida salary details

$8

$14

$19

How much do csm jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for csm in Florida is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.39 per hour, depending on experience, location, and employer.

Is a customer success manager a stressful career?

A customer success manager (CSM) role can be stressful due to managing client relationships, meeting retention targets, and handling customer issues. The level of stress varies depending on company size, industry, and workload, but strong communication and problem-solving skills are essential for success in the role.

What are customer success manager jobs?

Customer Success Manager (CSM) jobs involve working with clients to ensure they are satisfied with a company's products or services, often focusing on retention and growth. CSMs typically build relationships, provide support, and may use customer management tools to track engagement and success metrics.

What is a customer success manager?

Customer Success Managers (CSMs) are professionals who work closely with customers to ensure they achieve their desired outcomes while using a company's products or services. CSMs act as the main point of contact after a sale, helping clients with onboarding, product adoption, and ongoing support. Their goal is to build strong relationships, increase customer satisfaction and retention, and identify opportunities for upselling or cross-selling. CSMs often collaborate with sales, support, and product teams to address customer needs and feedback.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or a related field, often supported by experience in customer-facing roles. Familiarity with CRM systems like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, empathy, and proactive organizational skills set top CSMs apart. These skills and qualities are crucial for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Csm vs Customer Service Manager?

AspectCustomer Success Manager (CSM)Customer Service Manager
Primary FocusCustomer retention, onboarding, and successCustomer support, issue resolution, and service quality
Required SkillsRelationship management, product knowledge, communicationProblem-solving, leadership, communication
Work EnvironmentAccount management, proactive engagementSupport centers, call centers, service teams
Common CertificationsCustomer success certifications, CRM toolsCustomer service certifications, leadership training

While both roles involve working with customers, a Customer Success Manager focuses on proactive engagement to ensure customer satisfaction and retention, often working closely with sales and product teams. In contrast, a Customer Service Manager handles reactive support, resolving issues and maintaining service quality. Understanding these differences helps in choosing the right career path or job search focus.

How does a customer success manager typically collaborate with other departments to improve client outcomes?

Customer Success Managers work closely with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They relay customer feedback to Product teams for improvements, partner with Sales to identify upsell opportunities, and coordinate with Support to resolve complex issues efficiently. This cross-functional collaboration helps CSMs proactively address client needs, foster retention, and drive overall customer satisfaction.
What are popular job titles related to Csm jobs in Florida? For Csm jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Csm jobs in Florida look for? The top searched job categories for Csm jobs in Florida are:
What cities in Florida are hiring for Csm jobs? Cities in Florida with the most Csm job openings:
Csm jobs near you
Infographic showing various Csm job openings in Florida as of August 2026, with employment types broken down into 76% Full Time, 12% Part Time, and 12% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $30,430 per year, or $14.6 per hour.

Part Time Hotel Maintenance | Residence Inn Naples

CSM

Naples, FL • On-site

$15.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

• Learns and demonstrates the ability to maintain property assets.
• Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
• Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
• Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
• Personally sets a strong example for other associate through exceptional guest service.
• Assesses and evaluates property assets through preventative maintenance.
• Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Works with the Chief Engineer to learn, understand and execute on all engineering SOP's.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
• Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Drives carts, bobcats, and ice surfacing machines.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
• Adheres to CSM attendance policy, general work rules and department procedures.
• Attends all required department and hotel meetings.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record.
Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply