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Crisis Worker Jobs (NOW HIRING)

After On-call Crisis Workers meet the initial needs of youth in crisis, the youth are connected to Youth Advocates that continue to work with them to protect against system involvement. On-call work ...

Crisis Worker-Part-Time

Allentown, PA

$18.50 - $23.75/hr

The Crisis Worker facilitates the coordination and arrangement of the provision of specialized services. Other Responsibilities but not all-inclusive; * Accept assigned participant(s) at the time of ...

After On-call Crisis Workers meet the initial needs of youth in crisis, the youth are connected to Youth Advocates that continue to work with them to protect against system involvement. On-call work ...

Crisis Worker Full-Time

Allentown, PA

$18.50 - $23.75/hr

The Crisis Worker facilitates coordination and the arrangement of specialized services. Other responsibilities include the following: * Accept assigned participant(s) at time of admission, complete ...

After On-call Crisis Workers meet the initial needs of youth in crisis, the youth are connected to Youth Advocates that continue to work with them to protect against system involvement. On-call work ...

Crisis Worker (On-Call)

Allentown, PA

$18.50 - $23.75/hr

The Crisis Worker facilitates coordination and the arrangement of specialized services. Other Responsibilities, but not all-inclusive: * Accept assigned participant(s) at time of admission, complete ...

Crisis Worker (On-Call)

Allentown, PA · On-site

$18.50 - $23.75/hr

The Crisis Worker facilitates coordination and the arrangement of specialized services. Other Responsibilities, but not all-inclusive: • Accept assigned participant(s) at time of admission ...

Crisis Worker Full-Time

Allentown, PA · On-site

$18.50 - $23.75/hr

The Crisis Worker facilitates coordination and the arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Crisis Worker-Part-Time

Allentown, PA · On-site

$18.50 - $23.75/hr

The Crisis Worker facilitates the coordination and arrangement of the provision of specialized services. Other Responsibilities but not all-inclusive; • Accept assigned participant(s) at the time ...

Crisis Worker, Part Time

Chicago, IL · On-site

$27 - $30.58/hr

As a Crisis Worker, you will respond to mental health crises on the South Side of Chicago, acting as an alternative to or in conjunction with hospitalization or police response. Each shift, you will ...

CRISIS WORKER 1

Dunkirk, NY · On-site

$18.44/hr

Key Working Relationships: A. Internal: Director of Health and Family Services, Intensive Services Coordinator, Crisis Team Members, and other COI staff B. External: Emergency service providers such ...

Crisis Worker, Part Time

Chicago, IL · On-site

$27 - $30.58/hr

As a Crisis Worker, you will respond to mental health crises on the South Side of Chicago, acting as an alternative to or in conjunction with hospitalization or police response. Each shift, you will ...

Overnight Crisis Worker

Lewiston, ME · On-site

$19.75 - $25/hr

Spurwink is hiring an Overnight Crisis Worker for our soon-to-open Lewiston Crisis Center, which offers a warm, welcoming environment for individuals ages 14+ experience urgent behavioral health ...

CRISIS WORKER 1A

Dunkirk, NY · On-site

$19.66/hr

Write 9.58 / 9.45 pick up orders as necessary Key Working Relationships: A. Internal: Director of Health and Family Services, Intensive Services Coordinator, Crisis Team Members, and other COI staff ...

CRISIS WORKER 2

Dunkirk, NY · On-site

$23.23/hr

Other duties as assigned by supervisor Key Working Relationships: A. Internal: Director of Health and Family Services, Intensive Services Coordinator, Crisis Team Members, other COI staff B. External:

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Crisis Worker information

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How much do crisis worker jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for crisis worker in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a crisis worker?

Crisis workers are trained professionals who provide immediate support and intervention to individuals experiencing emotional, mental health, or situational crises. They assess the situation, offer counseling, and connect people to necessary resources, such as shelters, medical care, or ongoing mental health services. Their goal is to help stabilize the individual and ensure their safety while guiding them toward longer-term support if needed.

What does a crisis worker do?

A crisis worker offers information or counseling when a person is facing a challenging situation, typically involving a mental or behavioral health issue. Many crisis worker positions answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning. Your primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Your duties and responsibilities may include understanding your client’s mental state, providing treatment or referrals, providing group, individual, or family counseling in a safe setting, and advocating on behalf of your client.

What are the key skills and qualifications needed to thrive as a crisis worker, and why are they important?

To thrive as a Crisis Worker, you need a background in psychology, social work, or a related field, often supported by a relevant degree and crisis intervention training. Familiarity with crisis management protocols, case management systems, and sometimes certifications like CPI (Crisis Prevention Institute) are typically required. Strong communication, emotional resilience, and de-escalation skills are essential soft skills for this role. These abilities are crucial for providing effective support, ensuring client safety, and navigating high-pressure situations with vulnerable individuals.

What are some common challenges a crisis worker may face, and how are they typically addressed on the job?

Crisis Workers often encounter emotionally charged situations and individuals in acute distress, which can be both challenging and rewarding. Managing high stress levels, maintaining professional boundaries, and dealing with unpredictable scenarios are common challenges. Most organizations provide regular supervision, debriefing sessions, and access to mental health resources to ensure the well-being of their Crisis Workers. Team collaboration and ongoing training also play a crucial role in helping staff navigate difficult situations effectively.

What is the difference between Crisis Worker vs Mental Health Counselor?

AspectCrisis WorkerMental Health Counselor
Required CredentialsHigh school diploma or equivalent; some roles require certification or trainingBachelor's or master's degree in psychology, counseling, or related field; licensure often required
Work EnvironmentEmergency settings, crisis hotlines, community outreachClinics, private practices, hospitals, mental health facilities
Employer & IndustryNonprofits, government agencies, hospitalsPrivate practices, clinics, hospitals, mental health organizations

While both Crisis Workers and Mental Health Counselors support individuals with mental health challenges, Crisis Workers primarily operate in emergency and outreach settings, providing immediate support during crises. Mental Health Counselors typically offer ongoing therapy in clinical environments, requiring advanced degrees and licensure. Understanding these differences helps in choosing the right career path or seeking appropriate services.

Do you get paid to be a crisis worker?

Yes, crisis workers are typically paid for their work, which can include providing support, counseling, and intervention during emergencies. Salaries vary depending on the employer, location, experience, and certifications, but most crisis workers receive regular compensation for their services.

What cities are hiring for Crisis Worker jobs?

Cities with the most Crisis Worker job openings:

What are the most commonly searched types of Crisis Worker jobs?

The most popular types of Crisis Worker jobs are:

What states have the most Crisis Worker jobs?

States with the most job openings for Crisis Worker jobs include:

Infographic showing various Crisis Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

On-Call Crisis Worker

Alternatives, Inc

Chicago, IL • On-site

$27.59/hr

Part-time

Re-posted 28 days ago


Job description

Reports to: YASS and Crisis Coordinator
Part-Time: Non-Exempt- Weekend Availability Required
Hourly Rates:$5.00hr on-call, $27.59 responding to crisis, $20.08/hr internal meetings
Alternatives Overview
Our mission is to inspire young people to create a just future through practices that heal individuals, restore communities, and transform systems. Since 1971, Alternatives has modeled innovative alternatives to the status quo in Chicago's youth services field. Our school and community-based therapy, prevention and leadership development programs support young people to individually and collectively address causes of substance abuse, grief and trauma while building social-emotional, career and social change skills. In addition to working directly with young people, we train, coach and advocate for youth-serving institutions like Chicago Public Schools to be restorative and trauma-informed.
Position Overview
Crisis is 24/7/365 and so are we. Individual and family crisis support is a key component of Alternatives' Comprehensive Community Based Youth Services for young people that are at greater risk of involvement in the Juvenile Justice and Child Welfare systems. We run a 24-hour emergency hotline for young people that have run away or been kicked out of their home so we do not do traditional schedules. This position provides this crisis intervention response at the police station, hospitals, and other community sites. Our folks thrive working in afternoon, evening, and overnight shifts. When working on a weekday, scheduling is as follows: 5pm-9am (Example- Monday at 5pm - Tuesday at 9am). When working on a weekend, scheduling is as follows: Friday at 5pm-Monday at 9am. Our Crisis staff are not expected to work two consecutive weekends.This involves: in-person response, mediating familial conflict and relocating young people to a safe environment. After On-call Crisis Workers meet the initial needs of youth in crisis, the youth are connected to Youth Advocates that continue to work with them to protect against system involvement. On-call work is mostly scheduled for after normal business hours on nights and at least one weekend a month. The impact this position has on our Chicagoland communities is exponential. If you are seeking a role that directly assists in addressing family discord, increases positive interactions, and unites families to resources to provide trauma-informed care services; this role will be rewarding!
Perform the following from a racial, gender, sexuality, and ability equity lens:
  • Willing and able to work 16 hr. on call shifts for the weekend scheduled time.
  • Provide evening and/or weekend coverage as scheduled by Supervisor. Required to cover holidays as assigned/negotiated by the program supervisor.
  • Provide quick and efficient response to calls from the Alternatives answering service and maintain response compliance of 45 minutes to police station/community site within catchment area. When appropriate, facilitate transfer of youth to other (CCBYS) agencies.
  • Provide accurate assessment of the immediate problems of the youth and family, including necessity of psychiatric assessment and stabilization of the crisis; develop an initial treatment action and communicate action with the program supervisor.
  • Work effectively with the police, DCFS, placement linkages, and other professionals to coordinate and insure effective service delivery to clients, as well as advocate on client's behalf to prevent abridgement of rights.
  • Complete all necessary paperwork, including lockout reports to DCFS and CCBYS hotline, in a professional manner and return paperwork to Alternatives, Inc. after finishing the crisis intervention (at latest by 8:30am the next business day).
  • Consult with back-up crisis workers on call, supervisor or other supervisory staff when appropriate.
  • Work within Trauma-informed and Restorative Justice frameworks.
  • Attend all regular supervisory meetings and professional development; actively participate in problem-solving.
  • Effectively communicate Alternatives' mission, policies, practices, and services as appropriate.
  • Complete in a timely fashion all other tasks as assigned by the Director and/or Supervisor.

Requirements
  1. Minimum of BA/BS in human services or related fields. -Knowledge of adolescent/family dynamics and child abuse issues.
  2. Demonstrated cultural competency working with system-involved/homeless/LGBTQ/Black/Latinx/Indigenous youth.
  3. Use of a car during working and on-call hours. Valid driver's license and insurance.
  4. Must reside within 45 minutes of the designated service area.
  5. The COVID vaccine is mandatory for all employees to the full extent permissible under applicable law