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Crisis Worker Jobs (NOW HIRING)

Community Youth Network

Crisis Worker

Grayslake, IL · On-site

$60K/yr

CCBYS Crisis Worker Minimum Qualifications: Possession of a Master's degree from an accredited college or university in a behavioral or social science (social work, sociology, psychology guidance and ...

Westmoreland Community Action

Crisis Worker 1

Monessen, PA · On-site

$21.41 - $26.23/hr

Crisis Worker I staff serve in a supportive role within the Mobile Crisis Program, providing assistance to the Crisis Worker 2 staff in delivering mobile crisis intervention services 24 hours a day ...

Westmoreland Community Action

Crisis Worker 1

Monessen, PA · On-site

$43K - $47K/yr

Crisis Worker I staff serve in a supportive role within the Mobile Crisis Program, providing assistance to the Crisis Worker 2 staff in delivering mobile crisis intervention services 24 hours a day ...

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · On-site

$18 - $21/hr

Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.

Sinai Chicago

CRISIS WORKER

Chicago, IL · On-site

$19.25 - $24.75/hr

SINAI HOSPITAL / HOLY CROSS HOSPITAL CRISIS WORKER - PSYCHIATRIC TRIAGE DEPARTMENT Position Summary: The Emergency Department (ED) Crisis Worker is responsible for conducting comprehensive ...

Insight

CRISIS WORKER

Chicago, IL

$75K/yr

The Crisis Worker must be able to respond quickly, empathetically, and effectively, often working in high-pressure situations. These duties are to be performed in a highly confidential manner ...

Westmoreland Community Action

Crisis Worker 1

Scottdale, PA · On-site

$21.41 - $26.23/hr

Crisis Worker I staff serve in a supportive role within the Mobile Crisis Program, providing assistance to the Crisis Worker 2 staff in delivering mobile crisis intervention services 24 hours a day ...

Horizon House

Crisis Worker

Allentown, PA · On-site

$18.50 - $23.75/hr

The Crisis Worker facilitates the coordination and arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Horizon House Inc

Crisis Worker

Allentown, PA

$18.50 - $23.75/hr

The Crisis Worker facilitates the coordination and arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Horizon House Inc

Crisis Worker

Allentown, PA

$18.50 - $23.75/hr

The Crisis Worker facilitates the coordination and arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Horizon House

Crisis Worker

Allentown, PA · On-site

$18.50 - $23.75/hr

The Crisis Worker facilitates the coordination and arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Horizon House Inc

Crisis Worker

Allentown, PA

$18.50 - $23.75/hr

The Crisis Worker facilitates the coordination and arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Insight

CRISIS WORKER

Chicago, IL · On-site

$75K/yr

The Crisis Worker must be able to respond quickly, empathetically, and effectively, often working in high-pressure situations. These duties are to be performed in a highly confidential manner ...

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Crisis Worker information

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How much do crisis worker jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for crisis worker in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What does a crisis worker do?

A crisis worker provides immediate support to individuals experiencing mental health crises, trauma, or emergencies. They assess clients' needs, offer emotional support, and connect them with appropriate resources or services, often working in settings like hospitals, crisis centers, or helplines. Crisis workers typically require strong communication skills and may be trained in crisis intervention techniques.

How do you become a crisis worker?

To become a crisis worker, individuals typically need a high school diploma or equivalent, though some roles require a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, empathy, and crisis intervention training, and obtaining certifications such as Crisis Prevention and Intervention (CPI) can enhance job prospects. On-the-job training is often provided, and some positions may require background checks and experience in mental health or social services.

What is the difference between Crisis Worker vs Mental Health Counselor?

AspectCrisis WorkerMental Health Counselor
Required CredentialsHigh school diploma or equivalent; some roles require certification or trainingBachelor's or master's degree in psychology, counseling, or related field; licensure often required
Work EnvironmentEmergency settings, crisis hotlines, community outreachClinics, private practices, hospitals, mental health facilities
Employer & IndustryNonprofits, government agencies, hospitalsPrivate practices, clinics, hospitals, mental health organizations

While both Crisis Workers and Mental Health Counselors support individuals with mental health challenges, Crisis Workers primarily operate in emergency and outreach settings, providing immediate support during crises. Mental Health Counselors typically offer ongoing therapy in clinical environments, requiring advanced degrees and licensure. Understanding these differences helps in choosing the right career path or seeking appropriate services.

What are the key skills and qualifications needed to thrive as a Crisis Worker, and why are they important?

To thrive as a Crisis Worker, you need a background in psychology, social work, or a related field, often supported by a relevant degree and crisis intervention training. Familiarity with crisis management protocols, case management systems, and sometimes certifications like CPI (Crisis Prevention Institute) are typically required. Strong communication, emotional resilience, and de-escalation skills are essential soft skills for this role. These abilities are crucial for providing effective support, ensuring client safety, and navigating high-pressure situations with vulnerable individuals.

What is the 988 program?

The 988 program is a national mental health crisis hotline that provides immediate support for individuals experiencing mental health, substance use, or suicidal crises. Crisis workers are often involved in responding to calls, providing assistance, and connecting individuals to local resources through this system.

What are crisis workers?

Crisis workers are trained professionals who provide immediate support and intervention to individuals experiencing emotional, mental health, or situational crises. They assess the situation, offer counseling, and connect people to necessary resources, such as shelters, medical care, or ongoing mental health services. Their goal is to help stabilize the individual and ensure their safety while guiding them toward longer-term support if needed.

Do people who work for 988 get paid?

Crisis workers employed by 988 call centers are typically paid employees who receive wages or stipends for their work. Compensation varies depending on the organization, location, and experience, and may include benefits such as training and support for handling mental health crises.

What are some common challenges a Crisis Worker may face, and how are they typically addressed on the job?

Crisis Workers often encounter emotionally charged situations and individuals in acute distress, which can be both challenging and rewarding. Managing high stress levels, maintaining professional boundaries, and dealing with unpredictable scenarios are common challenges. Most organizations provide regular supervision, debriefing sessions, and access to mental health resources to ensure the well-being of their Crisis Workers. Team collaboration and ongoing training also play a crucial role in helping staff navigate difficult situations effectively.

What Does a Crisis Worker Do?

A crisis worker offers information or counseling when a person is facing a challenging situation, typically involving a mental or behavioral health issue. Many crisis worker positions answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning. Your primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Your duties and responsibilities may include understanding your client’s mental state, providing treatment or referrals, providing group, individual, or family counseling in a safe setting, and advocating on behalf of your client.

More about Crisis Worker jobs
What cities are hiring for Crisis Worker jobs? Cities with the most Crisis Worker job openings:
What are the most commonly searched types of Crisis Worker jobs? The most popular types of Crisis Worker jobs are:
Who are the top companies hiring for Crisis Worker jobs? The top employers for Crisis Worker jobs are:
What states have the most Crisis Worker jobs? States with the most job openings for Crisis Worker jobs include:
What job categories do people searching Crisis Worker jobs look for? The top searched job categories for Crisis Worker jobs are:
What are popular job titles related to Crisis Worker jobs? For Crisis Worker jobs, the most frequently searched job titles are:
Crisis Worker jobs near you
Infographic showing various Crisis Worker job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Crisis Worker

Community Youth Network

Grayslake, IL • On-site

$60K/yr

Full-time

Posted 3 days ago

Job description

CCBYS Crisis Worker

Minimum Qualifications: Possession of a Master's degree from an accredited college or university in a behavioral or social science (social work, sociology, psychology guidance and counseling or closely related discipline). Prior experience as a crisis worker is preferred.

Basic Functions: Responsible for performing crisis duty between the hours of 9am and 5pm; Monday through Friday. Assist in the planning, delivery and administration of the crisis program in accordance with the stated purpose of the Agency; and Provide direct service to clients as needed and appropriate. CCBYS is a program run by DCFS that provides crisis intervention, follow up, and placement (when necessary) to youth between the ages of 11 and 17.

Position Responsibilities:

1.Responsible for performing the weekday crisis services as per CCBYS guidelines.

2.Responsible for keeping accurate data, notes, and documentation on crisis call outs as per CCBYS guidelines, including inputting data into the GOALS data base.

3.Responsible for case coordination (either in house or between outside agencies), therapeutic follow up, connecting client to needed resources, "hand offs" of the crisis case when appropriate, and providing backup clinical consultation on agency clients.

4.Collaborate, coordinate, and provide outreach and psycho-education with outside agencies such as DCFS, police departments, psychiatric hospitals, youth shelters, external family members, etc

5.Assist in the coordination and development of community training and staff in-service training as it pertains to the crisis program.

6.Assist in the development of procedures, policies and forms necessary to maintain the crisis program.

7.Represent agency at external networking meetings maintaining a collaborative relationship.

8.Responsible for coordinating the gathering of program outcome data.

9.Other tasks as assigned

Accountability: The Crisis Worker reports to the Clinical Supervisor.

Employment Type: FULL_TIME

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