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Crisis Worker Jobs (NOW HIRING)

Horizon House

Crisis Worker

Allentown, PA · On-site

$18.50 - $23.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The Crisis Worker facilitates the coordination and arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Westmoreland Community Action

Crisis Worker 2

Monessen, PA

$26.84 - $32.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Worker 2's are responsible for providing Telephone Crisis Intervention and Mobile services 24 hours a day 7 days a week to mental health consumers in Westmoreland County. The services are ...

Horizon House

Crisis Worker

Allentown, PA · On-site

$18.50 - $23.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The Crisis Worker facilitates the coordination and arrangement of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at time of admission, complete ...

Insight

CRISIS WORKER

Chicago, IL · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Crisis Worker must be able to respond quickly, empathetically, and effectively, often working in high-pressure situations. These duties are to be performed in a highly confidential manner ...

Westmoreland Community Action

Crisis Worker 2

Scottdale, PA · On-site

$26.84 - $32.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Worker 2's are responsible for providing Telephone Crisis Intervention and Mobile services 24 hours a day 7 days a week to mental health consumers in Westmoreland County. The services are ...

Westmoreland Community Action

Crisis Worker 2

Scottdale, PA · On-site

$55K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Worker 2's are responsible for providing Telephone Crisis Intervention and Mobile services 24 hours a day 7 days a week to mental health consumers in Westmoreland County. The services are ...

Westmoreland Community Action

Crisis Worker 2

Monessen, PA · On-site

$26.84 - $32.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Worker 2's are responsible for providing Telephone Crisis Intervention and Mobile services 24 hours a day 7 days a week to mental health consumers in Westmoreland County. The services are ...

Meadville Medical Center

CRISIS WORKER

Meadville, PA · On-site

$16.50 - $21.25/hr

$2,500 SIGN ON BONUS SUMMARY The Crisis Intervention Worker provides immediate, short-term assistance and support to individuals experiencing emotional, mental health, or situational crises. The role ...

Westmoreland Community Action

Crisis Worker 2

Scottdale, PA · On-site

$26.84 - $32.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Worker 2's are responsible for providing Telephone Crisis Intervention and Mobile services 24 hours a day 7 days a week to mental health consumers in Westmoreland County. The services are ...

Thresholds

Crisis Worker

Chicago, IL

$26.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Crisis Worker, you will respond to mental health crises in the Uptown, Lakeview, and North Center communities, acting as an alternative to or in conjunction with hospitalization or police ...

Thresholds

Crisis Worker

Chicago, IL · On-site

$26.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Crisis Worker, you will respond to mental health crises in the Uptown, Lakeview, and North Center communities, acting as an alternative to or in conjunction with hospitalization or police ...

The Thresholds

Crisis Worker

Chicago, IL · On-site

$26.50 - $30/hr

As a Crisis Worker, you will respond to mental health crises in the Uptown, Lakeview, and North Center communities, acting as an alternative to or in conjunction with hospitalization or police ...

Westmoreland Community Action

Crisis Worker 2

Monessen, PA · On-site

$55K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Worker 2's are responsible for providing Telephone Crisis Intervention and Mobile services 24 hours a day 7 days a week to mental health consumers in Westmoreland County. The services are ...

Meadville Medical Center

CRISIS WORKER

Meadville, PA · On-site

$16.50 - $21.25/hr

$2,500 SIGN ON BONUS SUMMARY The Crisis Intervention Worker provides immediate, short-term assistance and support to individuals experiencing emotional, mental health, or situational crises. The role ...

Horizon House

Crisis Worker

Allentown, PA · On-site

$18.50 - $23.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Currently, we are seeking qualified candidates for the Crisis Worker position. To provide support in a residential setting to individuals experiencing mental health crisis who do not pose an ...

Horizon House Inc

Crisis Worker

Allentown, PA

$18.50 - $23.75/hr

Currently, we are seeking qualified candidates for the Crisis Worker position. To provide support in a residential setting to individuals experiencing mental health crisis who do not pose an ...

BETHANNA

MOBILE CRISIS WORKER CMCT

Philadelphia, PA · On-site

$65.63/hr

Mobile Crisis Worker - Children's Mobile Crisis Team Services (CMCTS) Position Overview The Children's Mobile Crisis Team Services (CMCTS) Mobile Crisis Worker provides critical support to children ...

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Crisis Worker information

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How much do crisis worker jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for crisis worker in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Crisis Worker vs Mental Health Counselor?

AspectCrisis WorkerMental Health Counselor
Required CredentialsHigh school diploma or equivalent; some roles require certification or trainingBachelor's or master's degree in psychology, counseling, or related field; licensure often required
Work EnvironmentEmergency settings, crisis hotlines, community outreachClinics, private practices, hospitals, mental health facilities
Employer & IndustryNonprofits, government agencies, hospitalsPrivate practices, clinics, hospitals, mental health organizations

While both Crisis Workers and Mental Health Counselors support individuals with mental health challenges, Crisis Workers primarily operate in emergency and outreach settings, providing immediate support during crises. Mental Health Counselors typically offer ongoing therapy in clinical environments, requiring advanced degrees and licensure. Understanding these differences helps in choosing the right career path or seeking appropriate services.

What are the key skills and qualifications needed to thrive as a crisis worker, and why are they important?

To thrive as a Crisis Worker, you need a background in psychology, social work, or a related field, often supported by a relevant degree and crisis intervention training. Familiarity with crisis management protocols, case management systems, and sometimes certifications like CPI (Crisis Prevention Institute) are typically required. Strong communication, emotional resilience, and de-escalation skills are essential soft skills for this role. These abilities are crucial for providing effective support, ensuring client safety, and navigating high-pressure situations with vulnerable individuals.

What is a crisis worker?

Crisis workers are trained professionals who provide immediate support and intervention to individuals experiencing emotional, mental health, or situational crises. They assess the situation, offer counseling, and connect people to necessary resources, such as shelters, medical care, or ongoing mental health services. Their goal is to help stabilize the individual and ensure their safety while guiding them toward longer-term support if needed.

What are some common challenges a crisis worker may face, and how are they typically addressed on the job?

Crisis Workers often encounter emotionally charged situations and individuals in acute distress, which can be both challenging and rewarding. Managing high stress levels, maintaining professional boundaries, and dealing with unpredictable scenarios are common challenges. Most organizations provide regular supervision, debriefing sessions, and access to mental health resources to ensure the well-being of their Crisis Workers. Team collaboration and ongoing training also play a crucial role in helping staff navigate difficult situations effectively.

What does a crisis worker do?

A crisis worker offers information or counseling when a person is facing a challenging situation, typically involving a mental or behavioral health issue. Many crisis worker positions answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning. Your primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Your duties and responsibilities may include understanding your client’s mental state, providing treatment or referrals, providing group, individual, or family counseling in a safe setting, and advocating on behalf of your client.

Do you get paid to be a crisis worker?

Yes, crisis workers are typically paid for their work, which can include shifts in emergency settings, counseling, and support services. Compensation varies by employer, location, and experience, and may include benefits such as training and supervision.
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Crisis Worker jobs near you
Infographic showing various Crisis Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Crisis Worker

Horizon House

Allentown, PA • On-site

$18.50 - $23.75/hr

Part-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Job description

We are seeking qualified candidates for the position of Crisis Worker. The position has responsibility for providing support in a residential setting to individuals experiencing a mental health crisis who do not pose an immediate risk to their own or the safety of others. Assists individuals with learning to live and function as independently as possible in the community. The Crisis Worker facilitates the coordination and arrangement of specialized services.
Other responsibilities include the following:
• Accept assigned participant(s) at time of admission, complete documentation, and orient participant to facility routines
• Become familiar with relevant personal, familial, social, vocational, and cultural data and observe and respond to significant changes in participant mental and physical health.
• Monitor and support participants, focusing on each person's personal and treatment goals. Counsel participants to help them effectively deal with problems, values, responsibilities, and relationships, and assist with personal futures planning.
• Assist with accurately accounting for house petty cash expenditures.
• Communicate as needed with other members of the rehabilitation and treatment team, including program staff, case managers, consultants, medical professionals, and family members, to provide continuous support; participate in planning and linking conferences as necessary.
• Report needed repairs and follow up on safety concerns with supervisor, and participate in the routine facility cleaning and maintenance as assigned.
• Assist participants with ADL Skills, chores, personal finances, cooking, etc.
Qualifications:
• High school diploma or equivalency and 3 years of mental health direct care experience or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required. Other experience or education may be required by the credentialing body where appropriate.
• Knowledge of mental health systems and supports
• Knowledgeable of privacy of information regulations and guidelines pertaining to their access, use, and disclosure requirements.
• Good communication skills, both oral and written.
• Must have a valid driver's license and acceptable driving record.
SCOPE:
• Frequent talking and listening.
• Manual dexterity.
• Flexibility in scheduling and available to do 24-hour on-call coverage.
• Must be able to push, pull, move, lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct intervention with participants.
• Local travel required, including transporting program participants.
• May be required to report to work during emergencies, including inclement weather.
• Must be able to assist in the evacuation of participants during emergencies.
Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental coverage, nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to www.hhinc.org/careers.
Horizon House is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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