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Connexus Credit Union

Paralegal

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

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How much do credit union remote jobs pay per hour?

As of May 29, 2026, the average hourly pay for credit union remote in the United States is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is a Credit Union Remote job?

A Credit Union Remote job refers to a position within a credit union that can be performed remotely, typically from home or another off-site location. These roles may include customer service, loan processing, IT support, or other administrative tasks. Employees use digital tools to assist members, manage accounts, and process transactions securely. Remote positions offer flexibility while maintaining high standards of confidentiality and compliance with financial regulations.

What are the key skills and qualifications needed to thrive in the Credit Union Remote position, and why are they important?

To thrive in a Credit Union Remote role, you need strong customer service skills, basic understanding of banking operations, and often a background in finance or a related field. Familiarity with core banking software platforms, secure communication tools, and possibly certifications such as NCUA compliance are typically required. Excellent communication, problem-solving, and self-motivation skills help remote employees maintain high productivity and member satisfaction. These competencies are crucial to effectively serving members remotely and ensuring seamless, secure financial transactions and support.

What are some common responsibilities for remote team members at a credit union?

Remote credit union employees usually handle a variety of tasks such as assisting members with account inquiries, processing transactions, responding to loan requests, and providing financial guidance via phone, chat, or email. They often support digital banking operations and may be responsible for troubleshooting common online banking issues. Collaboration with in-office staff and compliance teams is common, typically through virtual meetings and shared platforms. This structure allows remote workers to contribute to the credit union’s member-focused approach while maintaining flexibility in their work environment.
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Credit Union Remote jobs near you
Bilingual Contact Center Specialist Remote

Bilingual Contact Center Specialist Remote

Marine Credit Union

Prairie Du Chien, WI • Remote

$19/hr

Full-time

Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

***This is a remote/work from home position.***  
Candidate must reside within our footprint (Select areas of the following states: WI, MN, IA, IL or MI)
Marine Credit Union is currently seeking a full-time or part-time Bilingual (Spanish/English) Contact Center Specialist to join our small, dedicated Call Center team.  

*** Starting hourly wage of $19 per hour***
Are you seeking a rewarding career with opportunity for advancement?  Do you enjoy a goal-oriented environment, challenging yourself, and working with customers daily?  If so, we invite you to share your background and qualifications with us!  Marine Credit Union is currently seeking a Contact Center Specialist who possesses a high level of professionalism and experience in customer service and call center communication. 

Major Duties and Responsibilities:

  • Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence.
  • Accurately verify members and be on the frontline of fraud prevention.
  • Research and resolve member questions, issues, and complaints concerning credit union memberships with one call resolution.
  • Act as a liaison between the member and back-office departments within the credit union owning the member relationship creating a member first mindset.
  • Assist members with complex problems to provide resolution and provide proper follow up.
  • Provide routine account maintenance and process account transactions per member request.
  • Provide technical support to members for digital banking and online account opening.
  • Educate members on most efficient way to do their business with the credit union.
  • Advance member lives through active listening to member needs and offering solutions through the credit union products and services.
  • Ensure that all credit union members and employee related business are kept in the strictest confidence.

Expectations:

  • Provide exceptional customer service to members and internal staff of the credit union.
  • Be a member advocate by actively listening to members and applying solutions.
  • Maintain knowledge including but not limited to: loan servicing, account opening, wire transactions, debit card maintenance, digital banking, fraud, and transactions.
  • Abide by all applicable regulations, policies, and procedures set forth by Marine Credit Union.
  • Provide timely, complete, and accurate information to members.
  • Achieve daily metrics related to number of members helped through effective time management.
  • Successfully resolve member issues and complaints with one call resolution.
  • Ability to Multi-task while using computer programs
  • Candidates must be available form 8 AM – 5 PM Monday – Friday and one Saturday per month form 8 AM – 1PM

WHY JOIN MARINE CREDIT UNION:

Marine Credit Union offers a competitive compensation with a low-cost comprehensive benefits package for full-time employees. Here at MCU, we value a work-life balance by providing a PTO and paid holiday program, and giving additional PTO when our employees volunteer or have a major life event occur, including: marriage, buying a new home, and having a child. Marine Credit Union provides excellent paid training, on-going professional development opportunities, and values internal mobility. Marine Credit Union has the resources to take your career to new heights.

Marine Credit Union is an Equal Opportunity Employer. 

Employment Type: Full-Time

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