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Tropical Financial Credit Union Jobs (NOW HIRING)

Teller

Fort Lauderdale, FL ยท On-site

$15.25 - $19/hr

Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace EIGHT years in a row. Being part of TFCU will ... credit union products and services. * Interview the member regarding their financial needs and ...

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Tropical Financial Credit Union information

See salary details

$31.5K

$71.6K

$115K

How much do tropical financial credit union jobs pay per year?

As of Aug 8, 2026, the average yearly pay for tropical financial credit union in the United States is $71,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive at Tropical Financial Credit Union, and why are they important?

To thrive at Tropical Financial Credit Union, you generally need a background in finance, customer service, and a relevant degree or experience in banking or financial services. Familiarity with core banking systems, financial software, and compliance regulations is typically required. Strong interpersonal skills, attention to detail, and the ability to build trust with members help you excel in this environment. These skills ensure accurate transactions, regulatory compliance, and positive member experiences, all crucial for the institution's success.

What is Tropical Financial Credit Union?

Tropical Financial Credit Union is a not-for-profit financial institution that serves its members by offering banking products and services such as savings accounts, checking accounts, loans, mortgages, and credit cards. Unlike traditional banks, credit unions like Tropical Financial are owned by their members and often provide better rates and lower fees. They focus on helping members achieve financial well-being and support the local communities they serve. Membership is typically available to individuals who live or work in specific geographic areas or who belong to certain organizations.

What is the difference between Tropical Financial Credit Union vs Loan Officer?

AspectTropical Financial Credit UnionLoan Officer
CredentialsMembership eligibility, possibly some financial certificationsFinancial certifications like NMLS license, sales experience
Work EnvironmentCredit union branch, customer service focusBank or lending institution, sales and client consultation
Industry UsageFinancial services, credit union sectorBanking, mortgage, and lending industries

While Tropical Financial Credit Union offers a member-focused financial environment, a Loan Officer primarily handles loan applications and approvals, often requiring specific licensing. Both roles operate within the financial services industry but differ in daily responsibilities and credentials.

What can I expect from the team culture and collaboration at Tropical Financial Credit Union?

At Tropical Financial Credit Union, the team culture is highly collaborative and member-focused, with an emphasis on open communication and support among colleagues. Employees often work cross-functionally, partnering with departments such as lending, member services, and IT to deliver exceptional financial solutions. Team members are encouraged to contribute ideas for process improvements and are provided with regular training and professional development opportunities. The organization values community involvement and often participates in local outreach events, fostering a sense of purpose and camaraderie among staff.
More about Tropical Financial Credit Union jobs
What cities are hiring for Tropical Financial Credit Union jobs? Cities with the most Tropical Financial Credit Union job openings:
Infographic showing various Tropical Financial Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $71,627 per year, or $34.4 per hour.

Call Center Advisor (Spanish Speaking Preferred)

Tropical Financial Credit Union

West Park, FL โ€ข On-site

$14.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago


Job description

Are you looking for an organization that values your experience? Are you a skilled customer service professional ready to take your career to the next level? If so, keep reading! Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace EIGHT years in a row. Being part of TFCU will provide you with opportunities to engage by learning, growing, contributing, collaborating, and developing professionally. Join us for a great employee experience focused on engaging employees and members alike. Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace. The Member Engagement Advisor I position is responsible for improving member interactions and ensuring a positive member experience. Advisors provide quality member-focused service via inbound and outbound telephone calls by processing over the phone transactions and maintenance of member accounts, cross-selling of Credit Union products and services, ensuring adherence to policies, procedures, security, and compliance. Accomplishes first call resolutions by providing information to members and potential members in an accurate and efficient manner, answers questions and inquiries, troubleshoot problems, handle complaints. Advisors establish rapport with members and foster loyalty and trust while offering guidance on products and services and helping navigate any problems members encounter. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provide service that meets the Service Standards defined by Tropical Financial Credit Union and achieve annual goals that are established through the Performance Management Process. Meet all sales goals as defined in the individuals performance appraisal {where applicable}. Employee applies policies, procedures and follows job aides applicable to the job. Produces acceptable standards adhering to established goals set by management. Maintains an accurate records of each transaction and balances work daily. Promote, describe, listen, and actively cross-sell credit union products and services based on member needs obtained from member interviews (using the Integrity Solutions - The Member Advantage AIDINC process) and reviews of the member's account. Support and provide an optimized member experience via multiple media channels including but not limited to: voice, electronic and written and in-person. Interacts well and listens to co-workers and members to provide account and service information to fulfill needs. Knowledgeable in Member Services, Debit Cards, Credit Cards, Online/Mobile Banking and Bill Pay or any other related system. Effectively deal with angry callers, and upset members. Maintains acceptable attendance record and follows established work and break periods BSA Compliance: Every employee is required to uphold the Credit Unions compliance with the Bank Secrecy Act (BSA) and anti-money laundering (AML) policies and procedures. This role takes into consideration the awareness of unusual or suspicious activity that is relevant to the department. In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually. Ensure ongoing individual compliance with all regulatory requirements established in the SAFE Act, if required. Knowledgeable of BSA, Customer Identification Program (CIP), USA Patriot Act, OFAC, Fair Lending, and Credit Card Act. Comply with all TFCU policies and procedures to ensure compliance with such regulations.Performs related duties as required with or without accommodation. We offer Excellent Benefits such as: Medical, Rx, Dental, and Vision InsuranceRetirement Profit Sharing 401K PlanAccident, Cancer and Hospital Indemnity PlanPrepaid LegalVoluntary Life InsurancePet Discount ProgramPaid Time Off/ 11 Paid HolidaysTuition Reimbursement/Student Loan Paydown ProgramAnd so much more!