Credit Union Manager Jobs (NOW HIRING)

The Credit Administration Department Manager provides enterprise-level leadership over the credit union's credit administration and credit risk governance functions. This role is accountable for ensuring integrity, accuracy, and effectiveness of credit risk oversight across all lending portfolios, including residential mortgage, home equity, consumer, commercial real estate, business lending (including participations), and portfolio-level concentration management. The position supports the safety and soundness of the credit union by delivering disciplined credit risk monitoring, strong governance controls, and reliable reporting to senior leadership and the Board.

The role leads the enterprise credit-risk monitoring and reporting framework, credit quality control, credit policy architecture, and the Allowance for Credit Losses (ACL/CECL) program. The manager chairs or supports key credit committees and ensures strong alignment with NCUA and state regulatory expectations.

As a senior credit authority, the manager applies advanced commercial credit judgement and provides independent challenge on complex credit decisions, portfolio risk exposures, and concentration management. Success in this role requires strong partnership with business-line leaders across the first and second lines of defense, promoting a strong risk culture, transparent reporting, and effective challenge to enable prudent portfolio growth within the credit union's risk appetite and within a well-controlled, regulatory-compliant environment.

Please be aware the hiring process for this position will require in-person interviews at our HSFCU Headquarters, located in Downtown Honolulu.

Salary Range

• Minimum - $82,910
• Maximum - $132,655

Essential Duties & Functions

Enterprise Leadership & Management

• Develops, implements, and ensures consistent application of credit policies, procedures, authorities, and governance.

Credit Risk Monitoring, Reporting & Analytics

• Leads enterprise credit risk monitoring across all portfolios, ensuring early identification of emerging risks, concentrations, and quality trends.
• Oversees preparation of credit information used in the NCUA 5300 Call Report and supports Finance with credit related information for asset quality, reserves, and financial statements.

Senior Loan Officer

• Serves as a subject matter expert in underwriting, providing authoritative guidance and risk judgment on complex commercial, real estate, mortgage, and consumer credit transactions, ensuring consistent application of underwriting standards, risk ratings, and credit structures across all portfolios.
• Assesses complex commercial credit structures, global cash flow, property level cash flow, lease quality, construction budgets, collateral coverage, guarantor strength, and sensitivity to interest rate and market conditions.

Credit Quality Control & Governance

• Oversees monitoring of lending authorities across the organization; maintains approval hierarchies, authority logs, and governance processes.

Risk Models, Stress Testing & CECL

• Owns the CECL/ACL model process, including model operation, segmentation, assumptions, scenario development, Q factor framework, documentation, and governance.

Credit Policies, Procedures & Regulatory Compliance

• Develops, updates, and manages the credit policies, guidelines, and procedures framework ensuring alignment with NCUA, state laws, and internal controls.

Required Qualifications & Experience

• 6-8 years of progressively responsible experience in credit administration, commercial lending, portfolio risk management, or credit risk review within a financial institution.
• 3+ years of experience approving or reviewing commercial credit relationships.
• Knowledge of loan policy design, underwriting standards, and credit quality control across consumer, mortgage, and commercial portfolios.
• Advanced knowledge of commercial and CRE credit analysis, including financial statements, tax returns, global cash flow analysis, risk rating methodologies, collateral valuation, and prudent credit structuring.
• Demonstrated ability to make independent, well-supported credit decisions on complex commercial lending relationships while balancing member needs with safety-and-soundness requirements.
• Bachelor's degree in business or related field or equivalent experience.

Preferred Qualifications & Experience

• Strong knowledge of lending regulations, consumer and commercial lending requirements, and real estate secured lending standards.
• Knowledge of CECL/ACL concepts, risk modeling principles, and portfolio stress testing practices.

Overview:

Find your happy place. Hawaii State Federal Credit Union is more than a bank, and not just another credit union. We're a place where "Always Right By You" isn't just a tagline to those we serve, but a promise to our employees, who enjoy generous benefits, opportunities for career advancement and a healthy work-life balance. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the business.

Benefits:

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: We've got you covered: full-time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering your family members. Pre-tax deductions for your Flexible Spending Plan can be added on as early as 6 months in.
• Paid Time Off: Enjoy 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual with every year you're employed.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year.
• Transportation Subsidy: We make your daily commute stress-free. Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and Pre-Tax deductions.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
• Work Environment: HSFCU's modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
• Employee Testimonials: Employees appreciate the supportive environment where everyone's voice is heard and valued. The credit union has been recognized as one of Hawaii's best places to work for over 15 years.