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Credit Collections Associate Jobs in Wisconsin (NOW HIRING)

CFS

AR Credit Specilialist

Middleton, WI · Hybrid

$21 - $25/hr

Credit Specialist Salary: $21-$25/hour + 3-5% Bonus Why This Opportunity Stands Out * Join a ... collections, or customer service experience. * Associate degree preferred (or equivalent ...

FERGUSON

Credit Trainee

Appleton, WI · On-site

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Nicolet National Bank

Merchant Services Associate

WI · On-site

The Merchant Services Associate is responsible for supporting the delivery, onboarding, service ... operations, credit, collections, or merchant services preferred. * Prior sales experience in ...

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Credit Collections Associate information

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Wisconsin? The most popular types of Credit Collections jobs in Wisconsin are:
What are popular job titles related to Credit Collections Associate jobs in Wisconsin? For Credit Collections Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Wisconsin look for? The top searched job categories for Credit Collections Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Credit Collections Associate jobs? Cities in Wisconsin with the most Credit Collections Associate job openings:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

AR Credit Specilialist

CFS

Middleton, WI • Hybrid

$21 - $25/hr

Full-time

Retirement, PTO

Posted 6 days ago

Job description

Credit Specialist
Salary: $21–$25/hour + 3–5% Bonus

Why This Opportunity Stands Out
  • Join a globally recognized, employee-owned manufacturer with outstanding long-term stability and growth.
  • Exceptional benefits including 4 weeks of PTO, paid family leave, ESOP participation, and a generous 401(k) match.
  • Collaborative, team-oriented culture with a relaxed work environment and strong work-life balance.
  • Opportunity to build your career within a well-established accounting and finance team.
  • Onsite role with flexibility earned over time and opportunities for long-term advancement.
Key Responsibilities
  • Manage customer collections, account follow-up, and payment resolution.
  • Process check deposits and maintain accurate customer account records.
  • Support accounts receivable operations while delivering excellent customer service.
  • Assist with cash application and other accounting functions as needed.
  • Collaborate with internal teams to resolve customer payment issues and improve processes.
Qualifications
  • 2+ years of accounts receivable, collections, or customer service experience.
  • Associate degree preferred (or equivalent combination of education and experience).
  • Strong communication, customer service, and organizational skills with a collaborative mindset.
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