Credit Collections Associate Jobs in Burlington, WI

Join the Millennium Team as a Credit Analyst!

As a Credit Analyst, you are responsible for reviewing and maintaining an assigned portfolio of accounts to ensure accounts receivable aging remains within established goals. This position reviews new customer orders to verify that all credit requirements are met prior to release and collaborates with customers and internal stakeholders to resolve issues related to orders on hold. The Credit Analyst also reviews new lease and credit applications to ensure all required information is obtained and evaluates executed rental and lease agreements to verify that contractual terms, payment authorizations, and supporting documentation are complete, accurate, and compliant with company requirements before the company accepts and executes the agreement. 

What You'll Do 

• Review new customer orders to ensure established credit requirements are met prior to order release.
• Review credit and lease applications to evaluate completeness and obtain all required documentation for credit decisioning.
• Review executed rental and lease agreements to verify contractual terms, payment authorizations, and supporting documentation are complete and accurate prior to company acceptance.
• Review rental and leasing contracts, verify payment authorization, and establish automated payment collection for high-risk accounts.
• Analyze customer financial information, credit reports, and payment history to assess credit risk and recommend appropriate credit limits and payment terms.
• Review customer financial statements and other supporting documentation to assess ongoing creditworthiness and identify potential credit risks. 
• Recommend changes to credit limits and payment terms based on customer payment performance, financial condition, and established credit policies. 
• Take ownership of an assigned customer portfolio by monitoring account activity and following up on past due balances through professional written and verbal communication.
• Recommend, negotiate, and monitor payment arrangements and collection action plans for delinquent accounts.
• Work with customers and internal departments to resolve invoice disputes, billing discrepancies, and other issues impacting timely payment.
• Provide regular updates to Credit, Sales, Operations, and other internal stakeholders regarding outstanding balances, account status, and issues affecting the order-to-cash process.
• Monitor credit holds within the assigned portfolio and coordinate with customers and internal stakeholders to resolve issues preventing order release.
• Apply established credit policies and guidelines to support sales growth while effectively managing credit risk.
• Perform regular reviews of customer accounts that exceed approved credit limits and take appropriate action to mitigate risk.
• Maintain accurate customer account records, including collection documentation, payment arrangements, and collection activity in accordance with company policies.
• Perform account reconciliations and resolve open disputes, unapplied cash, credit balances, deductions, and other account discrepancies to ensure accurate account maintenance.
• Recommend delinquent accounts for legal collection action when appropriate and compile the required documentation for referral to a collection attorney.
• Maintain compliance with company policies, internal controls, and applicable legal and regulatory requirements related to credit and collections.
• Establish and maintain customer master data, including credit terms, billing information, and account setup.
• Monitor customer payment trends and aging reports to identify emerging credit risks and recommend proactive actions.
• Participate in continuous improvement initiatives to enhance credit, collections, and order-to-cash processes.

What You Bring

• Associates degree in Finance, Accounting, or related field preferred. 
• Five or more years experience in a credit role.
• Clear and effective communication and collaboration skills, both written and verbal, is needed to present findings and recommendations to stakeholders.
• Strong analytical and critical thinking skills to understand financial principles, financial statement and ratio analysis, assess credit risk, and make informed decisions.    
• Attention to detail and ability to identify and resolve complex issues.

Why partner with Millennium? 

• Our Purpose - We create opportunities for our clients to build broadband networks connecting communities across America. But we are more than that - we offer our clients enterprise resources to plan out their builds, supplement their funding, manage their materials, and get the equipment they need to get networks up and running.
• A collaborative work environment where you can influence the overall success of the company through your efforts and expertise. The growth mode we operate in provides tremendous opportunities for your career path and personal development. 

The Perks of Joining Our Team!

• Competitive Benefits Package
• Investment in your Community and Personal Development
• 4 hours of community service time per month
• 4 hours of personal development time per month

Apply today and be a part of something great!

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