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Credit Collections Associate Jobs in Milwaukee, WI

Accounts Receivable Associate

Sturtevant, WI · On-site

$18.50 - $23.75/hr

... credit lines. Qualifications * Associate degree preferred; experience will be considered in lieu of formal education. * Prior experience in accounts receivable, billing, and especially collections is ...

Accounts Receivable Specialist II

Waukesha, WI

$20.25 - $26.75/hr

Review credit applications from new customers and set credit limits. * Work with customers to set ... Associates or Bachelors degree in Accounting, Finance, or related field Experience: * 5+ years ...

Accounts Receivable Associate

Brookfield, WI · Hybrid

$18 - $23.25/hr

Initiate credits or product replacements within established authorization limits, ensuring proper ... Experience with cash application, collections, or deduction management is beneficial. * Strong ...

Initiate credits or product replacements within established authorization limits, ensuring proper ... Experience with cash application, collections, or deduction management is beneficial. * Strong ...

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Credit Collections Associate information

See Milwaukee, WI salary details

$18

$23

$26

How much do credit collections associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for credit collections associate in Milwaukee, WI is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $23.94 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Milwaukee, WI?

The most popular types of Credit Collections jobs in Milwaukee, WI are:

What are popular job titles related to Credit Collections Associate jobs in Milwaukee, WI?

For Credit Collections Associate jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Milwaukee, WI look for?

The top searched job categories for Credit Collections Associate jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Credit Collections Associate jobs?

Cities near Milwaukee, WI with the most Credit Collections Associate job openings:

Infographic showing various Credit Collections Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,956 per year, or $23.1 per hour.

Pharmacy Technician (Remote in Florida, Wisconsin, Indiana, Illinois)

Staffing

Milwaukee, WI • Remote

$18 - $20.20/hr

Contractor

Posted 7 days ago

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Job description

Job Description:


Title: Pharmacy Technician

Duration: 6 Months

Location: Remote



Summary:

The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers, delivering exceptional service and support, ensuring a positive customer experience.


This role is primarily responsible for order placement, resolving customer inquiries, and prescription management. The specialist collaborates with internal teams to address customer needs while maintaining quality of service, efficiency, and achievement of department goals.


Must Have:

Required licensed and certified Pharmacy Technician (CPhT)

2 Years of Customer Service or Call Center Experience


Essential Duties and Responsibilities:

Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations.

Obtain and verify customer information to include quantities and usage of products on the customers prescription.

Ensure all patient-related interactions are adherent to HIPAA regulations.

Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions.

Investigate and track product shipments, utilizing UPS website and connecting with our transportation team.

Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries.

Process customer returns and request customer credit in accordance with company policies and procedures.

Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience.

Meet established performance expectations related to quality, adherence, order accuracy, and service level standards.

Maintain the ability to adapt to the changing business needs and customer requirements.

Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection.

Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST.

Closing shift required to remain available until all customer calls have been answered.


Qualifications:

Strong Customer (Patient) Engagement

Excellent written and verbal communication skills

Ability to work effectively under pressure while maintaining a professional and empathetic demeanor

Attention to detail, problem solving, conflict resolution and organization

Ability to work independently in a remote environment

Proficiency with Microsoft 365, SharePoint, TEAMS


Education and/or Experience:

Minimum of 2-4 years of customer service and/or call center experience in a clinical setting

Required licensed and certified Pharmacy Technician (CPhT)

High School diploma or equivalent GED required

Associates / bachelor’s degree preferred