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Credit Collections Associate Jobs in Milwaukee, WI

htna

Accounts Receivable Resolution Specialist

Milwaukee, WI · Hybrid

$21 - $27.50/hr

Associate Degree in Accounting, Finance, Business, or related field preferred; equivalent ... Two or more years of experience in accounts receivable, collections, deduction management, credit ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Racine, WI · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Kenosha, WI · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Milwaukee, WI · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

Collabera

Order Management Specialist

Milwaukee, WI

$19.25 - $25.50/hr

Daily follow up of customer credit documentation and inventory. * Follow shipment, installation ... Qualifications/Requirements * Bachelor' s degree OR Associates degree and 5 years related ...

City of Cudahy, WI

Accounting Admin Asst

Cudahy, WI · On-site

$26.60 - $34.19/hr

Administration of the City issued credit cards, credit limits and monthly reconciliation of ... Administration of delinquent balance collections related to municipal billings. * Assist with ...

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All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Milwaukee, WI

Credit Collections Associate information

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$18

$23

$26

How much do credit collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit collections associate in Milwaukee, WI is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $23.94 per hour, depending on experience, location, and employer.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Milwaukee, WI? The most popular types of Credit Collections jobs in Milwaukee, WI are:
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What job categories do people searching Credit Collections Associate jobs in Milwaukee, WI look for? The top searched job categories for Credit Collections Associate jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Credit Collections Associate jobs? Cities near Milwaukee, WI with the most Credit Collections Associate job openings:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,956 per year, or $23.1 per hour.

Member Solutions Assistant

landmarkcu

Brookfield, WI • On-site

Full-time

Posted 21 days ago

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
 
NATURE AND SCOPE
This position reports to the Manager, Member Solutions. This role will assist the Member Solutions Department, internal and external business partners, and occasionally members by performing a variety of backend member solution’s processes, data sourcing and conducting research. This role will be responsible for managing data and distributing to appropriate partners.
 
REQUIREMENTS
1. High school diploma or equivalent.
2. Must be able to learn all account types, loss mitigation tools, and department specialty areas.
3. Excellent verbal and written communication skills, problem solving skills, organizational skills, and the ability to work independently.
4. Must have experience or ability to gain proficiency in all programs and systems used for this job.
5. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
 
PRINCIPAL ACCOUNTABILITIES
1. Completes financial transactions in the collections and servicing systems, and validates system information requests and ensures appropriate coding.
2. Prepares and sends repossession notices, cancels dealer refunds, files insurance claims, and assists with gap claims.
3. Works warranty, credit life, disability, and gap refund queues daily. Follows up on refund status with the dealerships.
4. Updates system and prepares sale of collateral letters.
5. Reviews and processes right to cure default documents on loans and credit cards.
6. Prepares documents to submit to attorneys for legal filings.
7. Processes incoming mail, give instructions to other departments on checks received for default processes.
8. Manages supply procurement and inventory control for the department.
9. Scans documents and distributes to requesting internal or external partners.
10. Performs other duties as assigned.
 
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