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Credit Collections Manager Jobs in Wisconsin (NOW HIRING)

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Credit Collections Manager information

See Wisconsin salary details

$55K

$87.9K

$128.2K

How much do credit collections manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for credit collections manager in Wisconsin is $87,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $100,900.00 per year, depending on experience, location, and employer.

What are some typical challenges Credit Collections Managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What Does a Credit and Collections Manager Do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a Credit Collections Manager, and why are they important?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What does a Credit Collections Manager do?

A Credit Collections Manager is responsible for overseeing a company’s credit and collections operations. They manage teams that evaluate creditworthiness of clients, set credit limits, and ensure timely collection of outstanding invoices. Their role involves developing policies to minimize financial risk, negotiating payment plans with clients, and maintaining positive customer relationships. They also analyze accounts receivable data, prepare reports, and collaborate with other departments to optimize cash flow.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Wisconsin? The most popular types of Credit Collections jobs in Wisconsin are:
What are popular job titles related to Credit Collections Manager jobs in Wisconsin? For Credit Collections Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Wisconsin look for? The top searched job categories for Credit Collections Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Credit Collections Manager jobs? Cities in Wisconsin with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Wisconsin as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,924 per year, or $42.3 per hour.
Credit and Collections Specialist

Credit and Collections Specialist

Gustave A Larson Company

Pewaukee, WI • On-site

$19.50 - $23.25/hr

Full-time

Posted 16 days ago

Gustave A. Larson rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

214th of 399 rated retail wholesalers

Job description

Gustave A. Larson is a leading wholesale distributor of HVAC and Refrigeration (HVACR) equipment, parts, and supplies. We pride ourselves on delivering exceptional service with a value-added, professional, and enthusiastic approach.

We are currently seeking a Credit & Collections Specialist to join our team. In this role, you will manage customer accounts, evaluate credit risk, support collections efforts, and partner with internal teams to ensure strong accounts receivable performance.

What You’ll Do
  • Evaluate customer creditworthiness by reviewing financial data, credit history, and reports
  • Process credit applications, including new account setup
  • Work directly with customers to resolve credit issues and inquiries
  • Manage a high volume of communication with Sales Consultants, Store Managers, and customers
  • Review accounts to identify delinquent balances and initiate collection efforts
  • Prepare documentation for collection agencies and assist with lien filings
  • Process job sheets and lien waivers
  • Track and report on key metrics (NSF checks, bad debt, etc.) using spreadsheets
  • Collaborate with Credit and Accounts Receivable teams to improve workflow and results
  • Partner with internal teams to resolve short payments and disputes
What We’re Looking For
  • Strong commitment to customer service
  • Excellent communication and problem-solving skills
  • Detail-oriented and highly organized
  • Self-motivated and able to manage changing priorities
  • Team player who works well across departments
Qualifications
  • High school diploma or GED required
  • Credit/collections or related experience preferred
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
Equal Opportunity Employer

Gustave A. Larson is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination or harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications.

We encourage applicants of all ages and provide reasonable accommodations for individuals with disabilities.

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