1

Credit Collections Manager Jobs in Appleton, WI (NOW HIRING)

Provide oversight of accounts receivable aging, collections activities, and dispute resolution ... Manage, coach, and develop a team of credit analysts and/or credit & collections professionals

Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the ...

Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the ...

Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the ...

Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the ...

COLLECTIONS SPECIALIST

Appleton, WI · On-site

$47K - $52K/yr

Job Title Collections Specialist Responsibilities Job Summary The Collections Specialist is ... management, and financial operations. * Ability to handle credit card payments and apply payments ...

Collections Specialist

Appleton, WI · On-site

$47K - $52K/yr

Job Title: Collections Specialist Responsibilities Job Summary The Collections Specialist is ... management, and financial operations. * Ability to handle credit card payments and apply payments ...

Collections Coordinator Purpose amp; Impact The Collections Coordinator plays a critical role in ... Credit Management * Research and resolve billing discrepancies by partnering with internal teams.

Collections Coordinator

Appleton, WI · On-site

$47K - $52K/yr

Collections Coordinator Responsibilities Job Summary The Collections Coordinator is responsible for ... management, and financial operations. * Ability to handle credit card payments and apply payments ...

Paralegal

WI · On-site

$26.39 - $39.59/hr

You'll collaborate closely with our Assistant General Counsel and teams across the credit union ... Support litigation, disputes, collections, subpoenas, and regulatory filings by gathering ...

Miller Electric, an ITW company, is seeking an experienced and detail-oriented Accounts Receivable (AR) Manager to lead our receivables function and oversee the company's credit and collections ...

next page

Showing results 1-20

Credit Collections Manager information

See Appleton, WI salary details

$51.9K

$82.9K

$120.9K

How much do credit collections manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for credit collections manager in Appleton, WI is $82,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $95,200.00 per year, depending on experience, location, and employer.

What are some typical challenges Credit Collections Managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What Does a Credit and Collections Manager Do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a Credit Collections Manager, and why are they important?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What does a Credit Collections Manager do?

A Credit Collections Manager is responsible for overseeing a company’s credit and collections operations. They manage teams that evaluate creditworthiness of clients, set credit limits, and ensure timely collection of outstanding invoices. Their role involves developing policies to minimize financial risk, negotiating payment plans with clients, and maintaining positive customer relationships. They also analyze accounts receivable data, prepare reports, and collaborate with other departments to optimize cash flow.
What are popular job titles related to Credit Collections Manager jobs in Appleton, WI? For Credit Collections Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Appleton, WI look for? The top searched job categories for Credit Collections Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Credit Collections Manager jobs? Cities near Appleton, WI with the most Credit Collections Manager job openings:
Credit/Collections Supervisor/Manager

Credit/Collections Supervisor/Manager

Robert Half

Appleton, WI • On-site

$100K - $120K/yr

Full-time

Posted 27 days ago


Job description

We are looking for an experienced Credit Manager to lead credit and collections operations in Appleton, Wisconsin. This role is responsible for balancing sound risk management with strong customer support, helping the business make informed credit decisions while protecting cash flow. The ideal candidate will bring strong commercial credit judgment, leadership capability, and the ability to partner effectively with finance, sales, and operations teams.


Responsibilities:

• Direct daily credit and collections activities, ensuring decisions align with company policy and acceptable levels of financial risk.

• Assess new and existing customer accounts by reviewing financial information, credit data, and business conditions to determine appropriate credit limits and payment terms.

• Track portfolio exposure and aging trends, identify areas of concern, and recommend practical actions to reduce potential losses.

• Oversee collection efforts and account dispute follow-up to improve receivables performance and support timely resolution.

• Work closely with finance partners on cash forecasting, reserve considerations, and broader planning related to receivables health.

• Develop and monitor performance measures for delinquency, loss trends, and overall credit effectiveness, using results to guide improvements.

• Raise significant account concerns or elevated commercial risk issues to senior finance and sales leadership when broader visibility is needed.

• Lead, coach, and develop credit and collections team members by setting goals, reinforcing accountability, and promoting consistent execution.

• Provide ongoing training and guidance so policies, procedures, and risk standards are applied uniformly across the team.

• Contribute to process and workflow improvements that strengthen efficiency, reporting, and overall credit operations.

• Experience managing commercial credit and collections functions, including account review, payment terms, and collections oversight.
• Strong background in credit analysis with the ability to interpret financial statements, credit reports, and related risk indicators.
• Proven ability to approve or recommend credit decisions based on sound financial judgment and business considerations.
• Knowledge of accounts receivable aging, dispute management, and collection strategies in a business-to-business environment.
• Familiarity with applicable state and federal regulations governing credit and collections practices.
• Demonstrated leadership experience coaching teams, setting expectations, and driving consistent performance.
• Strong communication and collaboration skills with the ability to work effectively across finance, sales, and operations.
• Ability to prepare clear reporting and present credit risk, exposure, and collections results to senior leadership.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948