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Credit Collections Manager Jobs in Appleton, WI (NOW HIRING)

Bakertilly

Tax Senior Manager

Appleton, WI · On-site

... credits and incentives areas * Manage client engagement staffing, billings/collections, and ensure client profitability targets are met * Utilize your entrepreneurial skills to network and build ...

Bakertilly

Tax Senior Manager

Appleton, WI · On-site

... credits and incentives areas Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong ...

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Appleton, WI

Credit Collections Manager information

See Appleton, WI salary details

$51.9K

$82.9K

$120.9K

How much do credit collections manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for credit collections manager in Appleton, WI is $82,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $95,200.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs
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What cities near Appleton, WI are hiring for Credit Collections Manager jobs? Cities near Appleton, WI with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you

Accounts Receivable Analyst (Onsite)

Schreiber Foods, Inc.

Green Bay, WI • On-site

$23.25 - $29.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Schreiber Foods rating

8.2

Company rating: 8.2 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

70th of 436 rated food and drinks producers

Job description

Job Category:
Finance
Job Family:
Financial Services
Job Description:
As the Accounts Receivable Analyst, you are responsible for the execution of credit and collection policies to safeguard company assets, maintain accurate customer master data, ensure timely collections, and cash applications, and enhance company results. The Shared Services team contributes to consistent, efficient global operations while driving initiatives to automate and simplify processes.
This role offers a flexible hybrid work schedule (Monday-Friday) located at our Home Office in Green Bay, Wisconsin. The hybrid work schedule is 3 days/week onsite at Home Office and 2 days/week from home.
Relocation Benefits: Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for this position.
About our Green Bay, WI Home Office:
You'll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.
Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Take a short walk to restaurants, breweries, the YMCA and a weekly farmer's market on the scenic Fox River. You can even see Lambeau Field from our top floor.
What you'll do:
  • Understand global credit policies and procedures to safeguard accounts receivable.
  • Assess credit risk of new customers through analysis of credit and financial information, establish credit terms and limits based on risk assessment, ensure appropriate customer set-up, and continually assess the credit terms and limits for established customers. This may also include consideration of country and political risk, international payment methods, and cultural differences.
  • Understand defined collection strategies. Monitor outstanding receivables and customer payment trends. Promote the timely collection of accounts receivable through collection actions, including managing credit holds. Investigate reasons for payment delay and create awareness of potential credit issues, including recommended action to mitigate risk or loss, using targeted communication to appropriate levels within the organization. Pursue improved payment performance and resolution of credit issues.
  • Understand and positively impact performance metrics, such as average days to pay, working capital, justification for price increases, etc. Use data to drive measurable results.
  • Partner with Customer Service team to manage claims including process and policy definition, timely analysis and assistance with resolution. Work to reduce future claims by resolving root causes issues. Communicate and resolve payment disputes with customers.
  • Maintain system setups, support work required related to upgrades, new implementations, and patches, including system testing and improvements. Understand solutions to meet global regulatory changes.
  • Perform credit reviews of new and existing suppliers to ensure financial stability.
  • Build and maintain relationships within the team and customers.
  • Advise and educate Sales, Customer Service, Supply Chain and other partners related to risk, extended terms requests, payment issues, improvement opportunities, etc.
  • Evaluate processes on an ongoing basis. Research and recommend best practices or other opportunities to drive improvements and reduce risk.
  • Assist in completing the month-end accounting close process for accounts receivable which includes performing system activities, completing balance sheet reconciliations, and reviewing reports and results for accuracy.
  • Represent Credit on cross-functional teams and support Company initiatives.

What you need to succeed:
  • Bachelor degree in Accounting, Finance, Business Administration or related field
  • 1+ year of experience in Finance or related field
  • Experience in corporate credit and collections is beneficial
  • Strong communication and interpersonal skills with the ability to influence stakeholders and drive process improvements
  • Strong analytical skills with attention to detail and problem-solving ability
  • Curiosity in leveraging technology and automation to improve processes
  • Negotiation ability
  • Proficiency in Excel and other data analysis tools
  • Ability to travel up to 5% (within the US)

Eligible partners will receive:
  • Get not one, but TWO retirement benefits. When you join our employee-owned company, you'll be part of our Employee Stock Ownership Plan (ESOP) from day one. In addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount - about 8% of your earnings - toward your retirement every year. That's a company contribution of around 16% in retirement savings annually. That's hard to beat!
  • Earn bonus pay. You'll have an opportunity to earn incentive pay twice a year when we meet our company goals.
  • Ready to make a move? Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position.
  • Childcare costs. Get up to $5,000 annually to help you with the cost of childcare. Monthly contributions toward childcare expenses, including independent babysitters.
  • Earn extra money for taking care of yourself. Eligible partners can earn a Wellness Incentive and receive an employer-funded Lifestyle Spending Account (LSA) to use on fitness, mental health, and other lifestyle expenses.
  • Pursue development that's relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber.
  • Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor.
  • Experience caring like you've never experienced it before. We have a program that's completely organized by and for other partners who need extra help. It's called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time.
  • Benefits that support your whole life. Visit Schreiber - Care for you to see everything Schreiber offers to support your health, wellbeing, and financial future.

For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.
Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
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