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Collections Coordinator Jobs in Appleton, WI (NOW HIRING)

Aston Carter

Collections Specialist

Appleton, WI · On-site

$47K - $52K/yr

Collections Coordinator Responsibilities Job Summary The Collections Coordinator is responsible for managing and collecting outstanding accounts receivable balances from clients. This role ensures ...

Aston Carter

Collections Specialist

Appleton, WI · Hybrid

$47K - $52K/yr

Collections Coordinator Responsibilities Job Summary The Collections Coordinator is responsible for managing and collecting outstanding accounts receivable balances from clients. This role ensures ...

Cherry Tree Dental

Endodontist

Oshkosh, WI · On-site

Earn a percentage of collections or a guaranteed minimum--whichever is greater * Health Insurance ... Collaborate with referring general dentists and dental specialists to ensure coordinated care.

Cherry Tree Dental

Endodontist

Oshkosh, WI · On-site

Earn a percentage of collections or a guaranteed minimum-whichever is greater * Health Insurance ... Collaborate with referring general dentists and dental specialists to ensure coordinated care.

Global Technical Talent

Chronic RN

Neenah, WI · On-site

$50 - $52/hr

Job Summary This position is accountable and responsible for the provision and coordination of ... laboratory collections. * Identifies expected outcomes, documents and updates the nursing ...

BANK FIRST

Business Service Rep

Appleton, WI · On-site

$15.50 - $19.50/hr

They also ensure the execution of customer requests and inquiries is coordinated with internal ... collections * Participate in customer meetings and calls as needed, taking notes and providing ...

BANK FIRST

Business Service Rep

Appleton, WI · On-site

$15.50 - $19.50/hr

They also ensure the execution of customer requests and inquiries is coordinated with internal ... collections * Participate in customer meetings and calls as needed, taking notes and providing ...

Aon

Account Executive

Green Bay, WI · On-site

$100K - $200K/yr

Coordinates with Brokers in the development and delivery of renewal strategies. * Facilitates ... timely collections. How this opportunity is different: We are looking for a leader who is ...

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Collections Coordinator information

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How much do collections coordinator jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for collections coordinator in Appleton, WI is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.22 per hour, depending on experience, location, and employer.

What are the common challenges faced by a collections coordinator, and how can they be managed effectively?

Collections Coordinators often encounter challenges such as handling difficult conversations with customers, managing a high volume of accounts, and meeting strict deadlines for receivables. To address these challenges, strong communication skills, empathy, and persistence are essential, along with proficiency in using collection management software. Collaborating closely with the finance and sales teams can help resolve disputes efficiently and maintain positive customer relationships while ensuring timely payments.

What does a collections coordinator do?

A Collections Coordinator is responsible for managing and overseeing the process of collecting payments from clients or customers who have outstanding invoices. Their duties typically include contacting clients about overdue accounts, negotiating payment plans, maintaining accurate records of collection activities, and working closely with other departments to resolve billing issues. They play a key role in ensuring the company's cash flow remains healthy by reducing the amount of overdue accounts. Strong communication, organizational, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a collections coordinator, and why are they important?

To thrive as a Collections Coordinator, you need a solid understanding of accounts receivable processes, financial record-keeping, and a high school diploma or relevant degree. Familiarity with collections software, accounting systems like QuickBooks or SAP, and knowledge of relevant regulations is typically required. Strong negotiation, communication, and problem-solving skills help you build rapport with clients and resolve payment issues effectively. These abilities are critical to ensuring timely cash flow, minimizing bad debt, and maintaining positive client relationships.

What is the difference between Collections Coordinator vs Collections Specialist?

AspectCollections CoordinatorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; relevant certifications optional
Work EnvironmentOffice setting, coordinating with teams and clientsOffice or remote, focusing on debt recovery and account management
Employer & Industry UsageFinancial institutions, healthcare, utilitiesBanking, credit companies, healthcare providers
Common Search & ComparisonOften compared for coordination and administrative dutiesFocused on debt collection and account resolution

The main difference is that Collections Coordinators oversee the collection process, coordinate teams, and handle administrative tasks, while Collections Specialists focus directly on recovering debts and managing accounts. Both roles require similar credentials and are used across various industries, but their primary responsibilities differ slightly.

What is the role of a collections coordinator?

A collections coordinator manages the process of collecting payments from customers or clients, ensuring accounts are paid on time. They communicate with debtors, track overdue accounts, and may use accounting or collections software to facilitate the process. Strong communication skills and attention to detail are essential for success in this role.
What are the most commonly searched types of Collections jobs in Appleton, WI? The most popular types of Collections jobs in Appleton, WI are:
What job categories do people searching Collections Coordinator jobs in Appleton, WI look for? The top searched job categories for Collections Coordinator jobs in Appleton, WI are:
Collections Coordinator jobs near you
Infographic showing various Collections Coordinator job openings in Appleton, WI as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,910 per year, or $20.1 per hour.

Collections Specialist

Aston Carter

Appleton, WI • On-site

$47K - $52K/yr

Full-time

Re-posted 5 days ago

Job description

Collections Coordinator
Responsibilities
Job Summary
The Collections Coordinator is responsible for managing and collecting outstanding accounts receivable balances from clients. This role ensures timely payments, maintains accurate records, and builds strong relationships with customers to minimize delinquency while supporting overall financial health of the organization.
Key Responsibilities
  • Monitor accounts receivable aging reports and identify overdue accounts
  • Contact customers via phone, email, and written correspondence to collect outstanding balances
  • Negotiate payment plans and settlements when necessary
  • Resolve billing discrepancies and disputes in a timely manner
  • Maintain accurate documentation of all collection efforts and customer interactions
  • Collaborate with internal departments (billing, sales, customer service) to resolve account issues
  • Recommend accounts for write-off, escalation, or legal action when applicable
  • Ensure compliance with all company policies and relevant regulations (e.g., FDCPA if applicable)
  • Prepare and distribute reports on collection activity and account status

Essential Skills
  • At least three years of previous Accounts Receivable and Collections experience in a B2B environment.
  • Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUPs, and formulas for data analysis and reporting.
  • Experience with NetSuite or a similar ERP system to manage accounts receivable and financial operations.
  • Strong knowledge of collections processes, including payment plans, cash application, and reconciliation.
  • Hands-on experience with accounts receivable, account management, and financial operations.
  • Ability to handle credit card payments and apply payments accurately to customer accounts.
  • High level of accuracy and attention to detail in data entry and financial recordkeeping.
  • Strong communication skills for phone and email outreach, customer negotiations, and internal collaboration.
  • Ability to interpret and work with aging reports, credit limits, and financial risk indicators.
  • Organizational skills to manage multiple accounts, inquiries, and deadlines simultaneously.

Additional Skills & Qualifications
  • Associate's Degree, preferred.
  • Experience working with collections and accounts receivable in a structured B2B environment.
  • Familiarity with generating and reviewing customer account statements.
  • Comfort working with legal and operations teams on matters such as demand letters, bankruptcies, and disaffiliation processes.
  • Ability to build and maintain positive customer and affiliate relationships while enforcing payment terms.
  • Strong problem-solving skills to investigate and resolve invoice discrepancies and unapplied payments.

Work Environment
This role follows a Monday through Friday schedule, with typical hours between 7:30/8:00 a.m. and 4:30/5:00 p.m.
Job Type & Location
This is a Permanent position based out of Appleton, WI.
Pay and Benefits
The pay range for this position is $47000.00 - $52000.00/yr.
Full benefits packageWeekly PayFTO/Holiday/Hybrid policy:- New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, Birthday
Workplace Type
This is a hybrid position in Appleton,WI.
Application Deadline
This position is anticipated to close on Aug 7, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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