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Credit Collections Manager Jobs in Madison, WI (NOW HIRING)

Robert Half

Credit & Collections Manager

Madison, WI · Remote

$51.46 - $59.59/hr

We are looking for a Credit & Collections Manager to support lending and portfolio management activities in Madison, Wisconsin. This is a Contract position for a detail-oriented candidate with ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

CFS

Credit Specialist

Middleton, WI · Hybrid

$50K - $65K/yr

Manage collections activities and follow up on outstanding balances * Resolve billing discrepancies and payment issues in a timely manner * Maintain accurate customer account records and credit files

Springs Window Fashions

Credit Specialist

Middleton, WI · On-site

Knowledge of credit and collections principles, risk assessment, and account management. * Experience with ERP systems preferred. How We Work to Deliver a Best Experience: Our Culture * Our Core ...

New

Springs Window Fashions

Credit Specialist

Middleton, WI · On-site

Knowledge of credit and collections principles, risk assessment, and account management. * Experience with ERP systems preferred. How We Work to Deliver a Best Experience: Our Culture * Our Core ...

New

Springs Window Fashions

Credit Specialist

Middleton, WI · On-site

Knowledge of credit and collections principles, risk assessment, and account management. * Experience with ERP systems preferred. How We Work to Deliver a Best Experience: Our Culture * Our Core ...

New

Springs Window Fashions

Credit Specialist

Middleton, WI · On-site

Knowledge of credit and collections principles, risk assessment, and account management. * Experience with ERP systems preferred. How We Work to Deliver a Best Experience: Our Culture * Our Core ...

New

Marine Credit Union

Collections Representative

Madison, WI · On-site

$17.25 - $22.25/hr

Strict adherence to all regulatory and legal compliance with Federal and State credit and ... Effectively liaise with regional, district and branch managers on collection activities. Ensure ...

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Would you enjoy earning great pay while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Would you enjoy earning great pay while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Would you enjoy earning great pay while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity!

CFS

Credit Specialist

Middleton, WI · On-site

$40K - $54K/yr

... and collections activities. * Process check deposits and maintain accurate account records ... account management. * Support customers by resolving payment and billing-related questions.

CFS

AR Credit Specilialist

Middleton, WI · Hybrid

$21 - $25/hr

Credit Specialist Salary: $21-$25/hour + 3-5% Bonus Why This Opportunity Stands Out * Join a ... Manage customer collections, account follow-up, and payment resolution. * Process check deposits ...

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Madison, WI

Credit Collections Manager information

See Madison, WI salary details

$54.9K

$87.8K

$128K

How much do credit collections manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for credit collections manager in Madison, WI is $87,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $100,800.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs
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Credit Collections Manager jobs near you

Credit & Collections Manager

Robert Half

Madison, WI • Remote

$51.46 - $59.59/hr

Temporary

Posted 25 days ago

Job description

We are looking for a Credit & Collections Manager to support lending and portfolio management activities in Madison, Wisconsin. This is a Contract position for a detail-oriented candidate with experience in residential and consumer lending, including mortgage products associated with Freddie Mac and Fannie Mae guidelines. The role focuses on evaluating credit exposure, guiding resolution strategies for challenged accounts, and helping maintain strong client relationships through loan modifications and renewals.
Responsibilities:
• Review consumer and residential credit portfolios to assess risk, recommend actions, and support sound lending decisions.
• Partner with existing borrowers to address delinquency concerns, negotiate practical workout solutions, and manage modification or renewal discussions.
• Evaluate creditworthiness using financial data, loan history, and repayment patterns to determine appropriate approvals or collection strategies.
• Oversee collection efforts across assigned accounts while balancing recovery objectives with customer retention and regulatory expectations.
• Support credit approval activities by analyzing loan structures, exception requests, and overall borrower capacity.
• Contribute to the design or improvement of departmental workflows, controls, and reporting practices when building or refining credit and collections operations.
• Apply knowledge of mortgage-related lending standards, including loans connected to Freddie Mac and Fannie Mae requirements, in day-to-day portfolio decisions.
• Provide insight on more complex lending situations, with added value for accounts involving commercial credit exposure when applicable.• Demonstrated experience in credit and collections within residential and consumer lending environments.
• Working knowledge of mortgage lending tied to Freddie Mac and Fannie Mae standards is required.
• Background that supports obtaining and maintaining an NMLS/related organizational lending registration is required.
• Ability to manage troubled loan situations, including restructures, renewals, and borrower workout discussions.
• Strong credit analysis skills with experience making or supporting credit approval decisions.
• Familiarity with collection practices, risk assessment, and account resolution strategies.
• Department setup or operational build-out experience is highly valued.
• Commercial credit or commercial collections exposure is a plus.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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