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Credit Collection Jobs in Michigan (NOW HIRING)

Credit Analyst (B2B Collections)

Grand Rapids, MI ยท On-site

$28.85 - $33.66/hr

Job Summary: The Credit Analyst manages the full scope of collections for assigned accounts to ... Manages collection activities, including, but not limited to, phone communications to customers to ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

STORE MANAGER

Troy, MI ยท On-site

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

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Showing results 1-20

Credit Collection information

See Michigan salary details

$12

$21

$30

How much do credit collection jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for credit collection in Michigan is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a Credit Collection Specialist, and why are they important?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What are Credit Collection jobs?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.
What are popular job titles related to Credit Collection jobs in Michigan? For Credit Collection jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Credit Collection jobs in Michigan look for? The top searched job categories for Credit Collection jobs in Michigan are:
Retail Store Manager (21)

$55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 27 days ago


Job description

Description
No Late Nights!
Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.
$55,000 Per Year PLUS Quarter Sales Bonus!
Additional benefits of working full time for GICMH are:
  • Employee discount at our retail stores.
  • Employee discount at Dell, AT&T, and other retailers.
  • 4 weeks of paid time off in your first year, eligible to start using after 90 days.
  • Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
  • Supplemental Life Insurance.
  • Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.
  • Quarterly Sales Bonus Program.

Purpose or General Objective: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution.
Essential Duties:
  • Continually support a diverse team of associates and participants to meet sales goals
  • Proved extraordinary customer service with professionalism, while adhering to policy and procedure.
  • Communicate and oversee logistics between store and plant for store needs.
  • Meet production goals by training, motivating, and mentoring to store staff.
  • Responsible for employee management and performance feedback.
  • Creating bi-weekly employee schedules that meets production needs.
  • Review and respond to customer complaints in a professional manner.
  • Responsible for cash handling issues.
  • Follow weekly rotation policies on all goods and inventory, as scheduled.
  • Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.

Additional Duties:
  • Establishes and maintains a safe and professional environment for all employees, participants and customers.
  • Must maintain a valid Michigan driver's license and driving record acceptable under Goodwill's policy, with insurance coverage in your name.
  • Perform other non-managerial functions, as needed.
  • Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.

Requirements
Physical Requirements:
  • Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.
  • Ability to stand for up to 4 hours at a time.
  • Must be comfortable handling new and used items.

Skills Required:
  • Excellent verbal and written communication skills

Work Experience Requirements:
  • At least 2 years of retail related sales experience
  • Minimum of 5 years management/supervision experience
  • Knowledge of Microsoft Office Suite
  • Marketing and/or merchandising training preferred.

Education Requirements:
  • High school diploma or equivalent, preferred