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Credit Card Customer Service Jobs in Delaware (NOW HIRING)

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Camden, DE · On-site

$16.25 - $22/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Millsboro, DE

$14 - $19/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

Grotto Pizza

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... credit card receipts, and entering tips. * Assist in the training of new employees. * Provide ...

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Showing results 41-60

All JobsCredit Card Customer Service JobsCredit Card Customer Service Jobs in Delaware

Credit Card Customer Service information

What is a credit card customer service?

A Credit Card Customer Service job involves assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns. Representatives provide support via phone, chat, or email, helping customers understand their card benefits, rewards, and terms. They also handle lost or stolen card reports and guide customers through troubleshooting transactions. Excellent communication and problem-solving skills are essential for success in this role.

What are the typical daily responsibilities of a credit card customer service representative?

As a Credit Card Customer Service representative, your daily tasks typically include answering customer inquiries by phone or chat, resolving concerns related to billing, card activation, payments, and lost or stolen cards. You will often work closely with other departments to resolve complex account issues and may need to provide clear guidance to customers about credit card features or fraud protection. The role also involves documenting interactions and ensuring accurate record-keeping in the company's customer management systems. Working in this position, you’ll develop expertise in both technical systems and customer care, providing a dynamic environment ideal for building transferable skills.

What are the key skills and qualifications needed to thrive in credit card customer service, and why are they important?

To excel in Credit Card Customer Service, you need strong communication, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and credit card processing systems is typically required. Outstanding patience, active listening, and conflict resolution skills help you stand out when assisting diverse customers. These abilities are crucial for resolving account issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the most commonly searched types of Credit Card Customer Service jobs in Delaware?

The most popular types of Credit Card Customer Service jobs in Delaware are:

What are popular job titles related to Credit Card Customer Service jobs in Delaware?

For Credit Card Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Credit Card Customer Service jobs in Delaware look for?

The top searched job categories for Credit Card Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Credit Card Customer Service jobs?

Cities in Delaware with the most Credit Card Customer Service job openings:

Credit Card Customer Service jobs near you
Infographic showing various Credit Card Customer Service job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Grotto Pizza

Wilmington, DE • On-site

$15.50 - $21/hr

Full-time

Re-posted 5 days ago

Grotto Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel.
  • Answer all telephone calls immediately using the proper greeting.
  • Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service.
  • Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information.
  • Enter all take-out and delivery orders into the POS system accurately and completely.
  • Prepare any pizza boxes necessary for all take-out and delivery orders.
  • Knowledgeable on the Swirl Rewards program to sign-up guests.
  • Responsible for gelato presentation and appearance.
  • Clean, stock, and sanitize the take-out and/or delivery area and all related equipment.
  • Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food.
  • Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips.
  • Assist in the training of new employees.
  • Provide support services to co-workers as the flow of business dictates.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures.

Requirements
Education: Some secondary education.
Experience: Entry-level position.
Age: Must be at least 16 years of age.
Knowledge/Skills/Abilities:
  • Excellent verbal communication and interpersonal skills.
  • Ability to speak English fluently.
  • Ability to remain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks.
  • Basic computer operating skills.
  • Ability to quickly and accurately count money and give correct change.
  • Strong math and excellent money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs.
  • Ability to read.
  • Ability to understand and implement written and verbal instruction.
  • Basic knowledge of food safety and sanitation issues.
  • Ability to use a standard business telephone in a professional manner.
  • Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

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