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Cphq Certification Jobs (NOW HIRING)

Oceans Healthcare

Quality Director

Hammond, LA · On-site

CPHQ certification preferred. * Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program. Work Environment: Subject to many interruptions.

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$213.5K

How much do cphq certification jobs pay per year?

As of Sep 12, 2026, the average yearly pay for cphq certification in the United States is $125,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What is CPHQ certification?

CPHQ certification stands for Certified Professional in Healthcare Quality. It is a credential awarded by the National Association for Healthcare Quality (NAHQ) to professionals who have demonstrated knowledge and expertise in healthcare quality management. The certification is recognized internationally and covers areas such as quality improvement, patient safety, leadership, and performance measurement. Earning the CPHQ shows that an individual is committed to maintaining high standards in healthcare quality and patient care. Many employers in the healthcare industry value or require CPHQ certification for quality-related roles.

What are the key skills and qualifications needed to thrive as a CPHQ, and why are they important?

To thrive as a CPHQ, you need a solid understanding of healthcare quality principles, process improvement, data management, and regulatory compliance, typically validated by earning the CPHQ certification. Familiarity with quality management systems, performance measurement tools, and healthcare analytics software is essential. Strong analytical thinking, communication, and leadership skills help professionals drive quality initiatives and collaborate across teams. These skills and qualifications are crucial to effectively improve patient outcomes, ensure compliance, and advance organizational quality goals within healthcare settings.

What are some common challenges professionals face when preparing for the CPHQ certification exam, and how can they overcome them?

One of the most common challenges when preparing for the CPHQ certification exam is mastering the broad scope of topics, which range from quality improvement to regulatory standards. Many candidates also find it difficult to balance study time with their work responsibilities. To overcome these challenges, it’s helpful to create a structured study plan, leverage official study guides and practice exams, and join study groups for peer support. Additionally, seeking mentorship from colleagues who have already achieved CPHQ certification can provide valuable insights and encouragement throughout the process.

What is the difference between Cphq Certification vs Clinical Research Coordinator?

AspectCphq CertificationClinical Research Coordinator
Required CredentialsCPHQ certification, healthcare quality knowledgeEducational background in health or life sciences, training in clinical research
Work EnvironmentHealthcare quality departments, hospitals, clinicsResearch sites, hospitals, pharmaceutical companies
Employer & Industry UsageHealthcare organizations focusing on quality improvementClinical trials, research institutions, pharmaceutical industry

The Cphq Certification primarily validates expertise in healthcare quality management, while Clinical Research Coordinators focus on managing clinical trials. Both roles work within healthcare settings but serve different functions. The certification enhances credibility for quality roles, whereas coordinators are directly involved in research processes.

Can anyone take the CPHQ certification exam?

The CPHQ (Certified Professional in Healthcare Quality) certification exam is open to healthcare professionals with at least two years of experience in healthcare quality or related fields. Candidates must also meet specific education and experience requirements outlined by the certifying organization before applying for the exam.

Is the CPHQ certification worth it?

The CPHQ (Certified Professional in Healthcare Quality) certification is valuable for healthcare quality professionals, as it demonstrates expertise in quality management, patient safety, and healthcare regulations. It can enhance job prospects, credibility, and earning potential in healthcare quality roles. However, its worth depends on individual career goals and the specific requirements of employers in the healthcare industry.

What can you do with CPHQ certification?

CPHQ certification is a credential for healthcare quality professionals, demonstrating expertise in quality management, patient safety, and performance improvement. It can help individuals qualify for roles such as healthcare quality manager, compliance officer, or patient safety coordinator, often requiring knowledge of healthcare regulations and data analysis tools.
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Cphq Certification jobs near you
Infographic showing various Cphq Certification job openings in the United States as of September 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $125,600 per year, or $60.4 per hour.

Quality & Patient Experience Coordinator - Quality

John Day, OR • On-site

Blue Mountain Hospital
Health Care and Social Assistance • 51 - 200 employees
Learn more about Blue Mountain Hospitalexternal

Other

Posted 18 days ago

Job description

Schedule: Full Time
Positions Available: 1
Job Location Type: On-site
Job Location: Blue Mountain Hospital, John Day, OR
Position Summary
The Quality & Patient Experience Coordinator provides analytical and technical support to the Quality Department by coordinating patient experience initiatives, complaint management, quality reporting, data validation, and performance improvement activities. The position serves as the primary coordinator for patient experience while supporting quality reporting and improvement efforts, and assists with data collection, reporting, survey readiness and committee support.
Essential Functions and Responsibilities
Patient Experience Coordination
  • Coordinate the Patient Experience Program for the hospital and Rural Health Clinic.
  • Serve as the primary contact for compliments, concerns, and routine complaints.
  • Coordinate complaint investigations with department leaders.
  • Escalate grievances to the Quality Manager and/or Risk & Compliance Officer.
  • Maintain complaint and compliment database.
  • Analyze trends and support service recovery initiatives.
Patient Satisfaction & Service Excellence
  • Monitor Press Ganey, HCAHPS, ED, and clinic patient satisfaction data.
  • Prepare patient experience dashboards for review.
  • Work with departments on improvement plans.
  • Support patient experience education.
Quality Reporting & Data Validation
  • Assist with MBQIP, eCQM, Promoting Interoperability, and clinic quality reporting.
  • Validate quality data prior to submission.
  • Perform chart audits and data abstraction.
  • Investigate reporting discrepancies.
  • Prepare dashboards and reports for Quality Manager review.
Performance Improvement Support
  • Support QAPI initiatives.
  • Collect and analyze quality data.
  • Assist departments with improvement projects.
Regulatory Support
  • Maintain documentation supporting quality reporting.
  • Support survey documentation as assigned.
  • Maintain confidentiality.
Education, Experience, Certification & Licensure
Required:
  • High school diploma or equivalent.
  • Experience with healthcare quality reporting and patient experience or equivalent combination of education and experience.
  • Strong communication, organization, and analytical skills.
  • Experience with Microsoft Office and electronic health records.
Preferred:
  • Experience in the practice of Six Sigma and LEAN Methodologies.
  • Knowledge of Critical Access Hospital, Rural Health Clinic quality programs.
  • CPHQ certification or willingness to obtain within two years of hire date.
For More Information
Human Resources
humanresources@bluemountainhospital.org | 541-575-3820
Why Blue Mountain Hospital District & Grant County?
The Blue Mountain Hospital District (BMHD) is located in Grant County, Oregon, at the heart of the John Day River, in beautiful, rural, Eastern Oregon. Our District is comprised of a Critical Access Hospital (CAH), Family & Rural Medicine Clinic, Home Care and Hospice, Emergency Medical Services, an Intermediate Care Center and all of the supporting ancillary departments necessary to care for the health and wellness of our community.
Our District spans from John Day to Prairie City, nestled in a valley surrounded by the Blue Mountains. The Strawberry Mountain Range and John Day River Valley offer a variety of outdoor activities, from abundant hiking/mountain biking/horse riding trails to high and low lakes and ponds. Our area is known to be a "go to" place not just for recreation, but also for big game hunting and fishing!
Join our family-like team and settle into a lifestyle that is hard to beat!
For more information on our area, visit our Grant County Chamber of Commerce page at: https://www.gcoregonlive.com/

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