Capitol Services is currently seeking a Delaware Front Desk Receptionist to join our growing team ... Coordinate deliveries to and from various couriers, including USPS, FedEx, and UPS * Deliver, file ...
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Capitol Services is currently seeking a Delaware Front Desk Receptionist to join our growing team ... Coordinate deliveries to and from various couriers, including USPS, FedEx, and UPS * Deliver, file ...
Office Services Coordinator
Wilmington, DE · On-site
Coordinate and track courier, FedEx, UPS, messenger, and other shipping requests. * Maintain ... Provide backup receptionist coverage * Greet visitors, assist visiting attorneys and guests and ...
Office Services Coordinator
Wilmington, DE · On-site
Coordinate and track courier, FedEx, UPS, messenger, and other shipping requests. * Maintain ... Provide backup receptionist coverage * Greet visitors, assist visiting attorneys and guests and ...
Office Services Coordinator
Wilmington, DE · On-site
Coordinate and track courier, FedEx, UPS, messenger, and other shipping requests. * Maintain ... Provide backup receptionist coverage * Greet visitors, assist visiting attorneys and guests and ...
Office Services Coordinator
Wilmington, DE · On-site
Coordinate and track courier, FedEx, UPS, messenger, and other shipping requests. * Maintain ... Provide backup receptionist coverage * Greet visitors, assist visiting attorneys and guests and ...
Courier Receptionist information
What is a courier receptionist?
Courier receptionists are professionals who serve as the primary point of contact for couriers delivering and picking up packages at an organization. They are responsible for receiving and logging deliveries, ensuring packages reach the correct recipients, and sometimes coordinating outgoing shipments. In addition to handing over parcels, they may also handle basic administrative duties, such as answering phones or managing visitor logs. Their role is essential for maintaining an efficient flow of deliveries and secure handling of packages in an office or facility.
What are the key skills and qualifications needed to thrive as a courier receptionist?
To thrive as a Courier Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, courier tracking systems, and basic data entry tools is typically required. Excellent customer service, multitasking, and communication abilities help you manage deliveries and interact effectively with clients and team members. These skills ensure the smooth handling of packages, accurate record-keeping, and a professional front-line experience for customers and staff.
What are some common challenges a courier receptionist faces, and how can they be effectively managed?
A Courier Receptionist often juggles multiple priorities, such as receiving packages, coordinating deliveries, and handling inquiries from both staff and courier representatives. Common challenges include managing high volumes of incoming parcels during peak times and ensuring packages are accurately logged and distributed to the correct recipients. To manage these effectively, strong organizational skills, attention to detail, and clear communication with team members and couriers are essential. Utilizing tracking software and maintaining a systematic workflow can also help prevent errors and streamline daily operations.
What is the difference between Courier Receptionist vs Courier Clerk?
| Aspect | Courier Receptionist | Courier Clerk |
|---|---|---|
| Required Credentials | High school diploma, basic customer service skills | High school diploma, familiarity with logistics software |
| Work Environment | Front desk, reception area, customer-facing | Office setting, administrative tasks |
| Employer & Industry Usage | Courier companies, delivery services | Logistics firms, courier services |
| Common Search & Comparison | Yes | Yes |
The Courier Receptionist primarily handles front desk duties, greeting clients, and managing courier schedules, while the Courier Clerk focuses on administrative tasks like data entry, tracking shipments, and processing deliveries. Both roles are essential in courier and logistics companies, often overlapping in customer service and communication. However, the Receptionist role emphasizes direct customer interaction, whereas the Clerk handles backend logistics operations.
What are popular job titles related to Courier Receptionist jobs in Delaware?
For Courier Receptionist jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Courier Receptionist jobs in Delaware look for?
The top searched job categories for Courier Receptionist jobs in Delaware are:
What cities in Delaware are hiring for Courier Receptionist jobs?
Cities in Delaware with the most Courier Receptionist job openings:
$17/hr
Full-time
Dental, Vision, Retirement, PTO
Posted 17 days ago
Key responsibilities
Answer and manage a computer-based multiline switchboard phone system.
Greet clients and visitors, and assist with in-office clerical tasks such as delivering, filing, and retrieving documents, managing mail, and tracking office supplies.
Coordinate deliveries, receive legal service documents, and assist with outgoing mail and special projects as needed.
Job description
Capitol Services is currently seeking a Delaware Front Desk Receptionist to join our growing team!
Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.
Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer.
About the role:
You will be working in our Dover, DE location responsible for answering and managing a computer-based multiline switchboard, greeting clients and visitors, and assisting in the fulfillment of in-office clerical tasks. This role involves working full-time and in-office from 9am to 6pm EST, Monday through Friday.
What you will do:
- Coordinate deliveries to and from various couriers, including USPS, FedEx, and UPS
- Deliver, file, and retrieve documents to and from various state agencies
- Manage a computer-based multiline switchboard phone system
- Answer incoming calls in a courteous and professional manner and forward appropriately for assistance
- Greet clients and visitors in a polite and pleasant manner
- Receive legal service of process documents on clients’ behalf
- Accurately open, sort, and distribute incoming mail
- Assist in outgoing bulk-mail projects
- Assist with tracking, maintaining, and distributing office supplies
- Assist in tax and special audit projects
- Perform additional clerical tasks as needed
- Communicate courteously and professionally with clients, correspondents, and coworkers
Who you are:
- Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have strong attention to detail and exhibit a reasonable sense of urgency.
- Strong communication skills: You have strong verbal and written communication skills. You communicate in both a professional and friendly manner with clients, coworkers, and others.
- Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise.
- Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
- Positive attitude: You demonstrate a positive customer service attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
- Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
- Reliable: You are able to work during the hours of 9am to 6pm EST in our Dover office. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
- Technical competencies: You are comfortable using Microsoft software (Outlook, Word, and Excel) and navigating Capitol Services’ Avaya VOIP phone system.
- Office environment: You are able to remain in a stationary position 75% of the time and work 100% in-office.
What we offer you:
- $17.00 hourly rate
- 3 medical plans to choose from, including a 100% employer-paid option for the employee
- 100% employer-paid dental and vision benefits for the employee
- 401(k) with scheduled employer contribution
- Employer-paid employee assistance program, as well as life and long-term disability insurance
- Encouraged work-life balance including 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
- Office team events and learning development opportunities
Please apply with both your resume and cover letter if you think you would make a great addition to our team!
Want to get to know us better? Check out our website, X, and Facebook!
Applicants have rights under Federal Employment Laws. Please review your rights below:
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
Family and Medical Leave Act (FMLA)
Please review our Privacy Policy for information on our practices regarding your personal information. Capitol Services participates in E-Verify.