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Counter Sales Jobs (NOW HIRING)

Multi Sales

COUNTER SALES

La Palma, CA · On-site

$18 - $20/hr

Under the direction of the Counter Sales Lead the Counter Sales team assists customers with their purchases of door and gate automation products. This position is the first point of contact at each ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Houston, TX · On-site

$19 - $23/hr

The Counter Sales position is a customer-facing role focused on delivering exceptional service and support to clients visiting the sales counter. The primary goal is to assist customers in selecting ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Houston, TX · On-site

$19 - $23/hr

The Counter Sales position is a customer-facing role focused on delivering exceptional service and support to clients visiting the sales counter. The primary goal is to assist customers in selecting ...

Multi Sales

COUNTER SALES

La Palma, CA · On-site

$18 - $20/hr

Under the direction of the Counter Sales Lead the Counter Sales team assists customers with their purchases of door and gate automation products. This position is the first point of contact at each ...

George T Sanders

Counter Sales

Centennial, CO

$20/hr

Description COUNTER SALES SUMMARY GTS is looking for our next Counter Sales at our Centennial location. This person must be multi-talented to service trade accounts and retail sales. In addition ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Houston, TX · On-site

$19 - $23/hr

The Counter Sales position is a customer-facing role focused on delivering exceptional service and support to clients visiting the sales counter. The primary goal is to assist customers in selecting ...

George T Sanders

Counter Sales

Centennial, CO · On-site

$20/hr

Description COUNTER SALES SUMMARY GTS is looking for our next Counter Sales at our Centennial location. This person must be multi-talented to service trade accounts and retail sales. In addition ...

George T Sanders

Counter Sales

Centennial, CO · On-site

$20/hr

COUNTER SALES SUMMARY GTS is looking for our next Counter Sales at our Centennial location. This person must be multi-talented to service trade accounts and retail sales. In addition, they are often ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Houston, TX · On-site

$19 - $23/hr

The Counter Sales position is a customer-facing role focused on delivering exceptional service and support to clients visiting the sales counter. The primary goal is to assist customers in selecting ...

George T Sanders

Counter Sales

Basalt, CO · On-site

$22 - $24/hr

Our counter salespeople in a branch must be multi-talented to service trade accounts and retail sales. In addition, they are often required to make suggestions and trouble shoot in the application of ...

George T Sanders

Counter Sales

Basalt, CO · On-site

$22 - $24/hr

Our counter salespeople in a branch must be multi-talented to service trade accounts and retail sales. In addition, they are often required to make suggestions and trouble shoot in the application of ...

George T Sanders

Counter Sales

Basalt, CO

$22 - $24/hr

Our counter salespeople in a branch must be multi-talented to service trade accounts and retail sales. In addition, they are often required to make suggestions and trouble shoot in the application of ...

White Cap Supply Holdings, LLC

Counter Sales

Columbia, SC

$14.75 - $18.50/hr

White Cap is hiring immediately for a Counter Sales Associate ! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap ...

White Cap Supply Holdings, LLC

Counter Sales

Columbia, SC · On-site

$14.75 - $18.50/hr

White Cap is hiring immediately for a Counter Sales Associate ! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap ...

Kings Tire Service, Inc

Counter Sales

Clarksburg, WV

$16 - $20.50/hr

Counter Sales Full Job Responsibilities for Parts Counter Sales Representative: * Identify customer needs and recommend appropriate products or services * Build and maintain strong customer ...

DELANDE SUPPLY CO INC

Counter Sales

Peabody, MA · On-site

$18 - $22/hr

Join DELANDE SUPPLY CO INC as a Counter Sales representative and be the face of our customer service! In this dynamic role, you'll connect with customers, provide expert product knowledge, and ...

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How much do counter sales jobs pay per hour?

As of May 30, 2026, the average hourly pay for counter sales in the United States is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Counter Sales professional, and why are they important?

To thrive as a Counter Sales professional, you need strong product knowledge, sales acumen, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer skills is often required. Outstanding interpersonal skills, active listening, and the ability to resolve customer concerns set top performers apart. These abilities are crucial for driving sales, building customer loyalty, and ensuring smooth retail operations.

What are some common challenges faced in a Counter Sales role, and how can they be managed effectively?

Counter Sales professionals often encounter challenges such as handling high customer volumes during peak hours, managing inventory efficiently, and addressing diverse customer needs quickly. Effective communication skills and familiarity with the products are crucial for providing excellent service and resolving issues on the spot. Staying organized and collaborating closely with warehouse and inventory teams can help prevent stockouts and ensure smooth transactions. Proactively seeking product knowledge and maintaining a positive attitude under pressure are key strategies for thriving in this role.

What are Counter Sales?

Counter Sales refers to the role of selling products or services directly to customers from a sales counter, often in retail, wholesale, or parts supply environments. Counter Sales associates assist customers by answering questions, processing transactions, providing product recommendations, and handling returns or exchanges. They play a crucial role in customer service and are often responsible for maintaining product displays and inventory behind the counter. This position requires good communication skills, product knowledge, and the ability to work efficiently in a fast-paced setting.

What is the difference between Counter Sales vs Customer Service Representative?

AspectCounter SalesCustomer Service Representative
Primary RoleAssist customers at sales counters, process transactions, and promote productsHandle customer inquiries, provide support, and resolve issues across various channels
Work EnvironmentRetail stores, showrooms, or warehousesCall centers, retail, or office settings
Required SkillsSales skills, product knowledge, communicationCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically required, but sales or retail certifications can helpCustomer service certifications (e.g., CCSP) are beneficial

While both roles involve interacting with customers, Counter Sales primarily focuses on sales transactions and product promotion at physical locations, whereas Customer Service Representatives handle a broader range of customer inquiries and support across multiple channels. Understanding these differences can help job seekers identify the right career path based on their skills and interests.

More about Counter Sales jobs
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What job categories do people searching Counter Sales jobs look for? The top searched job categories for Counter Sales jobs are:
Counter Sales jobs near you
COUNTER SALES

COUNTER SALES

Multi Sales

La Palma, CA • On-site

$18 - $20/hr

Full-time

Posted 13 days ago

Job description

JOB SUMMARY:

Under the direction of the Counter Sales Lead the Counter Sales team assists customers with their purchases of door and gate automation products. This position is the first point of contact at each of our branches and provides customers with accurate and timely information regarding product availability, pricing and delivery. The ideal candidate will be able to maintain a high level of product knowledge, attend product knowledge meetings, and work and interact with all employees, customers and vendors in a way that models and supports Multi Sales Values.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

Serve as a key face-to-face contact and liaison for customers and generate sales while providing quick, accurate, courteous service.

  • Sales of merchandise, utilizing product and applications knowledge to select material that best meets customer needs
  • Align with company promotion goals and promote effectively to customers
  • Update knowledge of products through online self-study, vendor websites and attending product training classes
  • Acknowledge and utilize order queues within ERP system to improve customer service levels.
  • Handle customer inquiries and troubleshoot technical issues
  • Pick and consolidate orders
  • Maintain accuracy and attention to detail ensuring orders are entered and picked according to customer requirements
  • Place, arrange, and maintain merchandise display. Recommend new stock items and support efforts to reduce or eliminate overstock and/or obsolete material
  • Handling of normal stock will include lifting or carrying parts in excess of 50 lbs. up to 5% of the time. Majority of lifting and carrying will involve parts between 5 and 50 lbs.
  • Maintain assigned work areas and organize and restock when needed.
  • Locate and obtain ordered part for customers from warehouse or branch.
  • Determine sales price for customers for each sale in accordance with company procedure.
  • Handle warranty or defective parts for customers in accordance with company procedure.
  • Enter and process customer orders, quotes, returns and follow all SOPs.
  • Special order parts when necessary and appropriate.
  • Process approved credits for customer when merchandise is returned.
  • Maintain confidentiality of pricing lists and structures as required by company procedure.
  • Answer customers’ questions about products, prices, availability, and product features.
  • Take ownership of branch, addressing any issues (cleanliness, stock, product labeling, etc.) regardless of whether it is your assigned area.


EDUCATION AND EXPERIENCE
  • GED, High School Diploma OR
  • At least three years’ experience selling in an industrial counter sales environment or of related experience required.


SKILLS AND EXPERIENCE

  • Effectively and courteously handle any customer problems or complaints.
  • Remain aware of new products and product specifications to assist customers to determine product and job application fit.
  • Collaborate and work with other departments as needed to address customer issues.
  • Be a self-starter. Clearly understanding the needs of the branch concerning cleanliness, inventory, and stocking should leave little time down.
  • Great customer service and oral and written communication skills
  • Ability to process point-of-sale transactions, quotes, and returns
  • Experience with an inside sales environment
  • Strong computer skills required, Microsoft applications and ERP systems
  • Proficient in the English language, bilingual skills are beneficial
  • Previous warehouse experience
  • Demonstrated job stability
  • Valid driver’s license
PHYSICAL REQUIREMENTS:
  • Lifting / Carrying: Ability to lift or move items ranging from up to 50 pounds.
  • Mobility: Significant walking, standing, and climbing
  • Physical Agility: Occasional crouching, kneeling, stooping, crawling, or bending to access client sites or handle equipment.
  • Frequently utilization of fine finger dexterity for digital systems and equipment inspections.
  • Sensory Requirements: High level of verbal communication (talking/hearing) and clear close/distance vision for driving and presentations.
  • Environmental Adaptability: Willingness to work in various weather conditions and environments, including warehouses, or outside. Varied Temperature changes, minimal chemical hazards, Vibration, dust and vehicle noise.


This job description is intended to describe the general nature of the work employees can expect within this job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. This announcement does not constitute an implied contract. Any part of this announcement is subject to change.