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Counseling Administrative information

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$32

How much do counseling administrative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for counseling administrative in the United States is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are Counseling Administrative jobs?

Counseling Administrative jobs involve providing support to counseling departments or professionals by handling organizational, clerical, and operational tasks. This can include scheduling appointments, maintaining client records, managing correspondence, and assisting with billing or insurance paperwork. These roles ensure that counselors and therapists can focus on their clients while the administrative aspects of the office are efficiently managed. Strong communication, organization, and confidentiality are key skills for these positions.

What is the difference between Counseling Administrative vs Counseling Coordinator?

AspectCounseling AdministrativeCounseling Coordinator
Required CredentialsTypically administrative or clerical certifications, sometimes a bachelor's degreeOften requires a master's degree in counseling or related field
Work EnvironmentOffice setting, supporting counseling staff and managing schedulesDirectly involved in client intake, program coordination, and service delivery
Employer & Industry UsageUsed in healthcare, educational, and community organizationsCommon in mental health clinics, schools, and nonprofit agencies
Search & Comparison IntentUnderstanding administrative roles supporting counseling servicesLooking for roles with direct client interaction and program management

While Counseling Administrative roles focus on supporting counseling services through clerical and administrative tasks, Counseling Coordinators are more involved in direct client engagement and program management. Both roles are essential in the counseling field but differ in responsibilities and required qualifications.

What are the key skills and qualifications needed to thrive as a Counseling Administrative Assistant, and why are they important?

To thrive as a Counseling Administrative Assistant, you need strong organizational abilities, attention to detail, and familiarity with office administration, often supported by a high school diploma or relevant certification. Proficiency with scheduling software, electronic health records (EHR) systems, and office productivity tools like Microsoft Office is typically required. Excellent interpersonal skills, discretion, and the ability to multitask effectively help in supporting both counselors and clients. These skills are crucial for maintaining smooth office operations, ensuring client confidentiality, and providing efficient support in a sensitive counseling environment.

What are some typical challenges faced by Counseling Administrative professionals, and how can they effectively manage them?

Counseling Administrative professionals often juggle multiple responsibilities, such as scheduling appointments, maintaining confidential records, and communicating with both clients and counseling staff. One common challenge is managing sensitive information while ensuring compliance with privacy regulations like HIPAA. Additionally, the volume of requests and urgent needs can make time management demanding. Effective use of digital organization tools, clear communication protocols, and ongoing training in privacy practices help professionals navigate these challenges and support the smooth operation of counseling services.
More about Counseling Administrative jobs
What are the most commonly searched types of Counseling Administrative jobs? The most popular types of Counseling Administrative jobs are:
What job categories do people searching Counseling Administrative jobs look for? The top searched job categories for Counseling Administrative jobs are:
Counseling Administrative jobs near you
Infographic showing various Counseling Administrative job openings in the United States as of July 2026, with employment types broken down into 68% Full Time, 27% Part Time, and 5% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $44,338 per year, or $21.3 per hour.

Counseling Administrative Assistant

Catholic Charities of the Diocese

South Bend, IN • On-site

$18 - $20/hr

Part-time

Posted 29 days ago

Job description

FLSA and Employee Status: Non-exempt, Part time

Position Summary: We are currently seeking a qualified administrative assistant with experience in a medical or clinical environment, strong communication skills, and a keen attention to detail. As the face of our organization, you will be treating patients with dignity from the moment they walk through the door. The administrative assistant will additionally maintain a well-organized office and provide a wide variety of support to our clinicians.

Essential Duties/Responsibilities:

Greet clients with a friendly demeanor and act as a liaison between clinicians, patients, and visitors.

· Schedule, confirm, reschedule, and cancel appointments.

· Prepare for incoming clients by reviewing their accounts for paperwork or billing needs, and process those needs prior to clients meeting with a clinician.

· Meet with new clients to review paperwork, e.g., informed consent, HIPAA, fee agreement, agency handbook, agency data sheet.

· Update and organize internal medical records system with client information, outside records, medication lists, and insurance.

· Contact clients who have balances on accounts and request payments.

· Collect payments from clients and ensure accurate account of payment using internal revenue sheet system.

· Contact clients for feedback on services, using agency client satisfaction survey.

· Verify insurance eligibility, check benefits, and provide an estimate cost to clients for therapy services.

· Maintain a comprehensive list of community resources and their brochures for client referrals.

· Handle phone calls from clients seeking services, schedule appointments, and send intake documentation to clients.

· Curate a clean, stocked, and accessible office with a welcoming aesthetic.

· Digitize charts, as office is transitioning from paper to electronic charting.

· Assist clinicians with data entry into the agency system.

· Assist with auditing charts to ensure all paperwork is completed and in system.

· Facilitate communication with the office landlord for maintenance or property needs

Participate in meetings, committees, and trainings as required by the agency.

Qualifications:

· Minimum of one year of experience as an administrative assistant in a medical or clinical environment.

· Preferred candidate obtains an associate or bachelor’s degree in psychology, business, or related field.

· Preferred candidate is bilingual in English and Spanish.

· Preferred candidate has experience communicating with insurance companies, experience with medical coding and terminology, and experience with patient management software system

Skills:

· Computer literacy in Microsoft Word, Excel, Outlook, and Teams.

· Excellent interpersonal and customer service skills.

· Excellent written and oral communication skills.

· Excellent organizational skills and attention to detail.

Conditions Of Employment:

· Have a valid driver’s license with a clean driving record.

· Reliable vehicle with personal vehicle liability insurance coverage

· · Successful completion of federal and state background checks.

· Successful completion of child welfare screening.

· Successful completion of drug and Mantoux (TB) screens.

· Comply with the agency’s mission, code of ethics, Catholic Social Teaching, policies and procedures, and confidentiality.

Physical Requirements: The Americans with Disabilities Act requires that we identify the general aptitudes and physical requirements needed to perform the job listed above. Individuals who hold this position must be able to perform all essential job functions unaided or with reasonable accommodation.

· Must have ability to reason and make judgements, to understand and follow oral and written instruction, to guide and/or give instructions, and to make decisions in accordance with established procedures and policies.

· Physical strength: must have ability to lift, push/pull, and hold/carry 25 lbs.

Disclaimer:

· This job description in no way implies that the description includes every duty to be performed by the employee in the position.

· Nothing in this job description restricts the agency’s right to assign or reassign duties and responsibilities to this job at any time.