ZipRecruiter

Log In

1

Conversation Design Jobs (NOW HIRING)

Bjak Sdn Bhd

Conversation Designer, HCI

New York, NY · On-site

Role You will design how the AI communicates with users - what it says, when it says it, how it ... Design conversational flows for AI interactions across chat, task completion, and assistant-guided ...

Checkr

AI Conversation Designer

Denver, CO

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...

Checkr

AI Conversation Designer

Denver, CO · On-site

$90K - $112K/yr

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...

GM Financial

Conversation Designer II

Arlington, TX · Hybrid

Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc. * Experience in AI, chatbot/IVR strategy, conversation design, and optimization

GM Financial

Conversation Designer II

Arlington, TX · On-site

As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR ... You'll design intuitive dialog flows, validate functionality, and optimize language to ensure ...

Nationwide

OR · On-site

Design Conversation Flows: Create and maintain intuitive, user-centered conversational interactions. * Writing dialogue and prompts: Draft clear, concise, and helpful bot responses that reflect the ...

next page

Showing results 1-20

All JobsConversation Design Jobs

Conversation Design information

See salary details

$20

$57

$87

How much do conversation design jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for conversation design in the United States is $57.72, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $73.32 per hour, depending on experience, location, and employer.

What are common daily responsibilities for a Conversation Designer?

As a Conversation Designer, your daily responsibilities often include crafting dialogue flows, writing sample conversations, and collaborating closely with product managers, developers, and UX researchers to refine conversational interfaces. You'll regularly test and iterate on chatbot or voice assistant scripts, analyze user feedback and data, and ensure that conversations are natural, inclusive, and aligned with brand voice. You'll also participate in team meetings to discuss project requirements and deliverables, and may conduct user research or usability testing. This collaboration and cycle of iteration are key to delivering engaging and effective conversational experiences.

What are the key skills and qualifications needed to thrive in the Conversation Design position, and why are they important?

To thrive as a Conversation Designer, you need a strong understanding of linguistics, UX/UI principles, and user-centered design, often supported by a background in human-computer interaction, communication, or related fields. Familiarity with conversation design platforms (such as Dialogflow, Amazon Lex, or Microsoft Bot Framework), prototyping tools, and AI technologies is highly valuable. Excellent communication, empathy, creativity, and problem-solving skills help create natural, engaging conversational experiences. These competencies are crucial because they ensure the development of effective, user-friendly interfaces that align with business goals and user expectations.

What is a Conversation Design job?

A Conversation Design job involves creating natural and effective interactions between humans and AI-powered chatbots or voice assistants. Conversation Designers structure dialogues, write bot responses, and ensure the experience feels intuitive and human-like. They consider user psychology, linguistic principles, and technical constraints to optimize conversations. The role often requires collaboration with UX designers, developers, and AI trainers to refine bot interactions.

More about Conversation Design jobs
What cities are hiring for Conversation Design jobs? Cities with the most Conversation Design job openings:
What are the most commonly searched types of Conversation Design jobs? The most popular types of Conversation Design jobs are:
What states have the most Conversation Design jobs? States with the most job openings for Conversation Design jobs include:
What job categories do people searching Conversation Design jobs look for? The top searched job categories for Conversation Design jobs are:
Conversation Design jobs near you
Infographic showing various Conversation Design job openings in the United States as of June 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $120,062 per year, or $57.7 per hour.

Conversation Designer, HCI

Bjak Sdn Bhd

New York, NY • On-site

Full-time

Posted 27 days ago

Job description

Company
A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows.
Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.
Role
You will design how the AI communicates with users - what it says, when it says it, how it asks for clarification, how it explains actions, and how it handles mistakes.
This role is central to HCI. The assistant must communicate clearly, set expectations, ask for the right input, explain uncertainty, and help users stay in control across long-running workflows.
There are no established frameworks for this kind of AI conversation design at the level of reliability and context depth we are building. You will help define them.
What You'll Be Doing
  • Design conversational flows for AI interactions across chat, task completion, and assistant-guided workflows.
  • Define how the AI sets expectations, signals uncertainty, asks for input, and communicates errors or limitations.
  • Develop prompts, response templates, fallback patterns, and assistant behaviors for multi-step and long-running tasks.
  • Design how users supervise, interrupt, correct, and redirect AI behavior through conversation.
  • Design for trust and transparency without overwhelming users with unnecessary detail.
  • Work with product, engineering, and ML teams to define how the assistant handles ambiguity, memory, and context across sessions.
  • Analyze conversation logs to identify failure points, misaligned expectations, and recovery gaps.
  • Define tone, voice, and response principles across different user needs and product surfaces.
  • Build and maintain conversation design standards and pattern libraries.
What You Will Need
  • Experience in conversation design, UX writing, interaction design, or a related field.
  • Strong understanding of conversational UX for AI products, chatbots, voice assistants, or assistant-led workflows.
  • Ability to design multi-turn interactions, including prompting flows, error recovery, clarification, and context handoff.
  • Clear thinking about how AI systems should communicate trust, limitations, progress, and failure.
  • Experience collaborating with engineers, product managers, and ML teams.
  • Comfort working with evolving product requirements and non-deterministic system behavior.
  • Strong attention to language, tone, clarity, and how words land in context.
  • Ability to think about long conversation arcs, user intent over time, and memory-aware interactions.

How We Work
The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product
Interview process
For design roles, we expect candidates to submit a portfolio as part of the application process.
If there appears to be a fit, we'll reach out to schedule 2 rounds of interviews and a design assessment.
Applications are evaluated by our team members. Interviews will be conducted via virtual meetings and/or onsite.
We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

Apply