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Remote Conversation Design Jobs (NOW HIRING)

Infinia Search Inc

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Conversational UX Design Strategist

Philadelphia, PA · Remote

$70 - $90/hr

At least a six month contract role with possibility for extension Location: 100% Remote Title: UX Conversational Design Strategist Hourly rate: $80 to $90 per hour Our client is looking for a ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI ... Work from home office stipend to help you succeed in a remote environment * Lunch reimbursement for ...

TEKsystems

Model Designer

Menlo Park, CA · Remote

$75/hr

What You'll Do Define and evolve conversation design frameworks (tone, structure, clarity ... remote position. Application Deadline This position is anticipated to close on Jun 30, 2026. About ...

Cresta

Associate Conversational AI Designer

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI ... Work from home office stipend to help you succeed in a remote environment * Lunch reimbursement for ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Understanding of user interface or conversational design concepts * Familiarity with conversational ...

Career Renew

Senior ML Engineer

Chicago, IL · Remote

$180K - $240K/yr

... conversation design at the frontier of what's possible with LLMs today. * Small team means real ... Remote-first with strong perks -- flexible vacation, paid sabbatical after 5 years, comprehensive ...

Career Renew

Senior ML Engineer

San Francisco, CA · Remote

$180K - $240K/yr

... conversation design at the frontier of what's possible with LLMs today. * Small team means real ... Remote-first with strong perks -- flexible vacation, paid sabbatical after 5 years, comprehensive ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Understanding of user interface or conversational design concepts * Familiarity with conversational ...

TEKsystems

Model Designer

Menlo Park, CA · Remote

$50 - $65/hr

... design or AI conversation design experience; information architecture background. Job Type ... remote position. Application Deadline This position is anticipated to close on Jun 30, 2026. About ...

NRG

Sr Software Engineer, Audio Intelligence

WA · Remote

$150K/yr

Design and build conversational and audio AI experiences using STT, TTS, LLMs, audio understanding ... The position will start remote and then will move into the hybrid schedule. NRG Energy is committed ...

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Showing results 1-20

All JobsRemote Conversation Design Jobs

Remote Conversation Design information

What is remote conversation design?

Remote conversation design is the process of creating, testing, and refining conversational interfaces—like chatbots or voice assistants—while working from a location outside of a traditional office. Conversation designers use tools to develop natural, user-friendly interactions that help users achieve their goals efficiently. This role often involves collaboration with developers, UX designers, and clients through virtual meetings and digital platforms. Remote conversation designers need strong communication skills, creativity, and expertise in language and user experience.

How does a remote conversation designer typically collaborate with product and engineering teams?

As a remote conversation designer, you’ll frequently partner with product managers, engineers, and UX researchers to create seamless conversational experiences. Collaboration usually involves regular video meetings, shared design tools, and asynchronous feedback cycles to ensure alignment on user flows and technical constraints. Clear documentation and proactive communication are essential for bridging the remote gap, allowing you to iterate quickly and address feedback efficiently. You may also participate in virtual workshops or design sprints to co-create solutions and refine conversational logic.

What are the key skills and qualifications needed to thrive as a Remote Conversation Designer, and why are they important?

To thrive as a Remote Conversation Designer, you need expertise in linguistics, UX writing, and user experience design, often supported by experience in designing chatbots or voice assistants. Familiarity with tools like Dialogflow, Voiceflow, or Botpress, and knowledge of prototyping and analytics platforms are typically required. Strong soft skills include empathy, creative problem-solving, and clear communication to effectively capture user intent and collaborate with cross-functional teams. These skills ensure engaging, user-friendly conversational interfaces that meet both business and user needs in a remote work setting.
More about Remote Conversation Design jobs
What cities are hiring for Remote Conversation Design jobs? Cities with the most Remote Conversation Design job openings:
What are the most commonly searched types of Conversation Design jobs? The most popular types of Conversation Design jobs are:
What states have the most Remote Conversation Design jobs? States with the most job openings for Remote Conversation Design jobs include:
What job categories do people searching Remote Conversation Design jobs look for? The top searched job categories for Remote Conversation Design jobs are:
Remote Conversation Design jobs near you
Infographic showing various Remote Conversation Design job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Professional Services Consultant - Conversational Design

Professional Services Consultant - Conversational Design

Vonage

Remote

$95K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Key responsibilities

  • Design and build complex Virtual Agents using Vonage AI's no-code Studio.

  • Lead the solution design for challenging customer use cases across voice and text channels.

  • Collaborate with product, solutions, and customer applications teams to shape intelligent, scalable conversations.

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!
Professional Services Consultant - Conversational Design
Title: Professional Services Consultant
Location: US - Remote
Department: Vonage AI - Conversation Design Team
About Vonage AI
At Vonage AI, we help businesses worldwide connect with their customers more effectively - without compromising on service quality. Our team designs and delivers intelligent Virtual Agents (text and voice) across multiple channels and industries, creating seamless, personalized, and engaging customer experiences.
We're looking for aProfessional Services Consultant - a highly skilled, creative, and people-oriented professional - to join our global Conversation Design team. This role is for someone who combines strong hands-on design expertise with strategic thinking and leadership within projects and the team.
Why this role matters:
As a Professional Services Consultant, you'll be responsible for designing the user experience of Virtual Agents and leading end-to-end client engagements. In addition to hands-on delivery, you'll play a key role in improving team processes, raising design quality, and helping the team scale.
You'll work closely with clients and partners to understand conversational AI capabilities, identify high-value use cases, design and deploy Virtual Agents in Vonage AI Studio, and support projects throughout their lifecycle. As a Senior, you'll also take ownership of more complex projects, mentor peers, and drive initiatives that improve how we work in both the managed services and professional services spaces.
This role blends advanced conversation design, strategic thinking, and technical problem-solving, with direct impact on millions of customer interactions every day.
Your key responsibilities:
  • Design and build complex, high-impact Virtual Agents using Vonage AI's no-code Studio
  • Lead the solution design for challenging customer use cases across voice and text channels
  • Collaborate closely with product, solutions, and customer applications teams to shape intelligent, scalable conversations
  • Own the quality and consistency of conversation scripts, ensuring alignment with customer brand voice and business goals
  • Lead copywriting efforts for new dialogue flows, adapt existing content (FAQs, SOPs), and oversee content quality standards
  • Create and review prototypes, mockups, and conversation flow diagrams to guide internal and client stakeholders
  • Partner with engineering and technical teams to define conversation scope, anticipate user behavior, and resolve complex design challenges
  • Drive process improvements that increase team efficiency, quality, and predictability of delivery
  • Provide feedback, guidance, and mentorship to other Conversation Designers
  • Manage multiple complex projects and senior stakeholders while maintaining a strategic, big-picture view
What you'll bring:
  • 3+ years of experience in Conversation Design or a closely related field
  • Native-level English proficiency (spoken and written)
  • Exceptional writing, editing, and verbal communication skills
  • Strong interpersonal skills and ability to lead and influence in a global, remote team
  • Proven ability to learn and adapt to new systems quickly
  • Strong analytical and problem-solving skills for complex workflows and systems
  • Ability to thrive in a fast-paced environment and consistently meet deadlines
  • Experience delivering and publishing multiple Virtual Agents (strong advantage)
  • Solid understanding of human-machine interaction principles (advantage)
  • Prior experience designing AI-driven conversational systems (big advantage)
How you'll benefit:
  • Company Bonus or Commission Structure (depending on the role)
  • Medical, Dental, and Vision Coverage Options
  • 401(k) Savings Plan
  • Company-Paid Basic Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Maternity/Parental Leave
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Employee Support Program (EAP)
  • Voluntary Supplemental Insurance
  • Lifestyle Benefits
  • Volunteer Time Off (VTO)
  • Tuition Reimbursement - available for select positions; full details will be shared during the interview process

US Pay Transparency
$95,914-$125,000 USD
There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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