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Remote Conversation Design Jobs (NOW HIRING)

Transform9

Conversational Analyst

Birmingham, AL · On-site +1

If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote). Requirements * 3+ years in conversation design, linguistics, data analysis, or a related ...

Blink UX

Senior AI Conversation Designer

Bellevue, WA · On-site +1

$125K - $138K/yr

Remote PST - ideally located near Bellevue, WA Duration: ongoing What you'll be doing: * Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems.

Blink UX

Senior AI Conversation Designer

Bellevue, WA · On-site +1

$125K - $138K/yr

Remote PST - ideally located near Bellevue, WA Duration: ongoing What you'll be doing: * Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems.

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI ... Work from home office stipend to help you succeed in a remote environment * Lunch reimbursement for ...

Cresta

Associate Conversational AI Designer

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI ... Work from home office stipend to help you succeed in a remote environment * Lunch reimbursement for ...

Career Renew

Senior ML Engineer

Chicago, IL · Remote

$180K - $240K/yr

... conversation design at the frontier of what's possible with LLMs today. * Small team means real ... Remote-first with strong perks -- flexible vacation, paid sabbatical after 5 years, comprehensive ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Understanding of user interface or conversational design concepts * Familiarity with conversational ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Understanding of user interface or conversational design concepts * Familiarity with conversational ...

Career Renew

Senior ML Engineer

San Francisco, CA · Remote

$180K - $240K/yr

... conversation design at the frontier of what's possible with LLMs today. * Small team means real ... Remote-first with strong perks -- flexible vacation, paid sabbatical after 5 years, comprehensive ...

NRG

Sr Software Engineer, Audio Intelligence

WA · Remote

$150K/yr

Design and build conversational and audio AI experiences using STT, TTS, LLMs, audio understanding ... The position will start remote and then will move into the hybrid schedule. NRG Energy is committed ...

Cresta

Forward Deployed Product Manager, AI Agent

OR · On-site +1

Background in product management, conversation design or forward deployed engineering roles ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

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Remote Conversation Design information

What is remote conversation design?

Remote conversation design is the process of creating, testing, and refining conversational interfaces—like chatbots or voice assistants—while working from a location outside of a traditional office. Conversation designers use tools to develop natural, user-friendly interactions that help users achieve their goals efficiently. This role often involves collaboration with developers, UX designers, and clients through virtual meetings and digital platforms. Remote conversation designers need strong communication skills, creativity, and expertise in language and user experience.

How does a remote conversation designer typically collaborate with product and engineering teams?

As a remote conversation designer, you’ll frequently partner with product managers, engineers, and UX researchers to create seamless conversational experiences. Collaboration usually involves regular video meetings, shared design tools, and asynchronous feedback cycles to ensure alignment on user flows and technical constraints. Clear documentation and proactive communication are essential for bridging the remote gap, allowing you to iterate quickly and address feedback efficiently. You may also participate in virtual workshops or design sprints to co-create solutions and refine conversational logic.

What are the key skills and qualifications needed to thrive as a Remote Conversation Designer, and why are they important?

To thrive as a Remote Conversation Designer, you need expertise in linguistics, UX writing, and user experience design, often supported by experience in designing chatbots or voice assistants. Familiarity with tools like Dialogflow, Voiceflow, or Botpress, and knowledge of prototyping and analytics platforms are typically required. Strong soft skills include empathy, creative problem-solving, and clear communication to effectively capture user intent and collaborate with cross-functional teams. These skills ensure engaging, user-friendly conversational interfaces that meet both business and user needs in a remote work setting.
More about Remote Conversation Design jobs
What cities are hiring for Remote Conversation Design jobs? Cities with the most Remote Conversation Design job openings:
What are the most commonly searched types of Conversation Design jobs? The most popular types of Conversation Design jobs are:
What states have the most Remote Conversation Design jobs? States with the most job openings for Remote Conversation Design jobs include:
What job categories do people searching Remote Conversation Design jobs look for? The top searched job categories for Remote Conversation Design jobs are:
Remote Conversation Design jobs near you
Infographic showing various Remote Conversation Design job openings in the United States as of July 2026, with employment types broken down into 62% Full Time, 27% Part Time, and 11% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Conversational Analyst

Conversational Analyst

Transform9

Birmingham, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Transform9's voice agents succeed or fail on the quality of their conversations. The Conversational Analyst studies how patients and agents actually talk - analyzing real call data to find where agents excel, where they break down, and how to make every interaction faster, clearer, and more human. You'll turn conversation data into the insights and design changes that improve agent performance across thousands of practices.

What you'll do

  • Analyze deidentified patient call transcripts and agent interactions to identify failure points, friction, and opportunities to improve
  • Define and track conversation quality metrics - containment, resolution, escalation, and patient experience
  • Design and refine conversation flows, prompts, and agent responses in partnership with product and engineering
  • Build and maintain taxonomies for intents, call types, and outcomes
  • Run qualitative and quantitative analysis to prioritize the improvements with the biggest impact
  • Partner with the Core Platform team to translate findings into agent behavior changes
  • Monitor agent performance after changes ship and measure their impact
  • Surface trends and recommendations to product and leadership

Location

Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote).

Requirements

  • 3+ years in conversation design, linguistics, data analysis, or a related analytical role
  • Strong analytical skills - comfortable working with transcripts, structured data, and metrics
  • Strong understanding of natural language, dialogue, and how people communicate
  • Ability to translate qualitative observations into concrete design recommendations
  • Excellent written communication and attention to nuance
  • Comfort working with product and engineering teams in a fast-moving environment

Nice to have

  • Experience with conversational AI, chatbots, voice assistants, or LLM-based products
  • Familiarity with healthcare, patient communication, or contact-center environments
  • Experience with SQL, Python, or data analysis and visualization tools
  • Background in linguistics, computational linguistics, or speech

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.

Apply